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Rated 3.9 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by My second home I stay at the holiday in Elstree more than I do at home, and as such for me the greatest part of the hotel is the staff. The reception team are always excellent and ready for the arrival of myself and the 4 lads from my company that stay here. They are all genuinely polite and friendly. The bar staff (with the exception of 1 who chews gum and is somewhat ignorant at the bar) are also excellent. Again they are all (bar 1) polite and genuinely friendly and can always make 5 mins free time to have a chat. The food is sometimes a bit dodgy but generally is good. The bar area and furniture are getting a little tired as are the rooms but they are always spotlessly clean and tidy which is great. I have a choice of holiday inns I could stay at yet I am always drawn to stay here as it is a second home... made that way by the team of staff that operate and serve here. September 25, 2014
Rated 5.0 out of 5.0 by Overall serbvice and quality The service and readilly available information by the helpful and friendly staff was outstanding. From the very minute i walked into the reception foyer i felt at ease and comfortable. Whenever i asked anything of one of the team about the facilties the staff replied in knowledgable and confident manner. Even walking between my room and the communal areas members of the team would aknowleged me, and ask if i was ok or required any further assistance whilst eating in the restaurant or drinking in the bar. September 20, 2014
Rated 5.0 out of 5.0 by Reception staff Always enjoy my stay at the hotel the staff are brilliant on arrival they are used to seeing me now. I always ask for the same room and will be at the hotel again next week. My I had lunch in the lounge this week and only had a sandwich which i often do but for some reason on Wednesday night it wasnt up to the normal standards and noticed around me that other customers had taken food back, this was a one off because i look forward to sitting in the lounge after a days work and relaxing. Overall i do enjoy my stay at the hotel. The breakfast is brilliant and always opens on time i am up and ready for an early start every day so i am in the dining room at 6-45 am where breakfast is always ready September 20, 2014
Rated 5.0 out of 5.0 by Great Service The staff were friendly and helpful, I found my room too hot so I phoned through and I had a fan brought up to my room in just a few mins. Food was good, had the Salmon Teriyaki, little salty but very, very good but I know Teriyaki is a salty dish. Could do with a better choice of cider on tap, Thatchers for example. September 12, 2014
Rated 4.0 out of 5.0 by Lovely Atmosphere and good service We had a nice time staying at the hotel, the bar staff were excellent and the choice of food at breakfast was brilliant. If there were any negative comments it would be that the bedroom furniture was a bit old and tired and the bedroom could have done with a lick of paint. Overall it was a pleasant stay. September 8, 2014
Rated 4.0 out of 5.0 by One of the better Holiday Inns Holiday Inns in the London area can be a bit hit and miss, so I arrived with a little trepidation as to what I might find. And I was very pleasantly surprised. Very convenient location, ample parking, big airy reception area... nice rooms (two small complaints - furniture looked rather dated and battered, and air conditioning was a little noisy), but everything worked and was clean and comfy. The staff were great - very pleasant and helpful. The food - both evening meal and breakfast buffet was very good. If I'm back in the area, I will stay here again. September 8, 2014
Rated 5.0 out of 5.0 by Great Service Great friendly service from the restaurant team during my evening meal and again in the morning for breakfast. I was even offered tea/coffee at breakfast this morning which was brought to my table, thank you! September 5, 2014
Rated 5.0 out of 5.0 by Handy location with nice pool and sauna The hotel is easy to find, has free car parking and is clean and comfortable. September 4, 2014
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