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Rated 3.9 out of 5 by 170 reviewers.
Rated 3.0 out of 5.0 by Poor dining experience Poor quality food at dinner and staff not interested in my comments. When I complained about superfood side salad and queried content, It consisted of three lettuce leaves , half small tomatoe and slice of cucumber , the reply I received was , we just call it that but it is a side salad! Overcooked salmon and noodles(chopped up) odd taste ? Burnt . No interest from staff in restaurant. Would not eat in there again. Pity as this is first complaint that I have ever had to make regarding any of my stays with holiday inn. October 12, 2014
Rated 4.0 out of 5.0 by Always a pleasure Love staying at the Holiday Inn, Borehamwood, you always find the staff are really friendly, the Hotel is spotless and you'll nearly always find the odd celebrity that's just been evicted from show or other knocking about lol, I would recommend this hotel to everyone, I've been staying here on and off for 6 years and have never had and problems that have not been sorted instantly ! October 9, 2014
Rated 4.0 out of 5.0 by Good service comfortable stay Convenient well run hotel with good amenities. I would stay at this hotel again. October 9, 2014
Rated 3.0 out of 5.0 by comfortable bed and great service Excellent staff who are friendly and dedicated. At the reception desk they are all fantastic. October 9, 2014
Rated 4.0 out of 5.0 by business convenient, comfortable, good facilities, close to Elstree and M25, would use again October 9, 2014
Rated 3.0 out of 5.0 by Electrical faults... attentive staff Stayed on one of the warmer days of this year. Unfortunately my stay was marred by an uncontrollable aircon unit (the control panel was broken) and power cut on our corridor. Luckily attentive staff dealt with the power issue swiftly (after a couple of failed attempts) but the aircon couldn't be resolved, so I was left with a small desk fan to try and cool the room down. The facilities in the hotel are good but both rooms and facilities could all do with a refresh as are starting to look tired. The car park was also tight in the number of available spaces due to other things being on at the hotel. October 8, 2014
Rated 2.0 out of 5.0 by Good job I'd stayed before Had this been my first time here it's unlikely I would return again. We booked for one night only and had always stayed in the main part of the hotel. This time we were given a "garden room" which actually overlooked the rear car park. We dropped off our bags and left immediately to spend the day with family. On returning late in the evening I settled down to watch Match of the Day on TV. The reception was hopeless with the screen freezing regularly, so much so that I gave up and decided to go to sleep. Going into the bathroom I was disappointed to find that the sink was badly cracked and the grouting near the bath showed early signs of mould. I was too tired to complain at this time and settled down to sleep. In the morning, on opening the curtains we noticed that the net curtains were covered in mould. At least the breakfast was good! On departure we complained but in all honesty it didn't seem to be treated too seriously which again was disappointing. The hotel is perfectly located for our family visits so we will certainly give it one more try, but others wouldn't. October 8, 2014
Rated 2.0 out of 5.0 by Disappointing Stayed here before and it's a great location and has always been excellent. This time we were in the "garden" section (overlooking the car park) and I guess it was an older room - a bit tired. The sink was broken and there was mould on the net curtains which we only spotted in the morning otherwise we would have insisted on a move. After a long day I settled down to watch TV but the reception was so poor that it was impossible to enjoy Match of the Day so I gave up and had an early night. Told reception staff on checking out who weren't overly sympathetic. October 2, 2014
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