Rated 4.0 out of 5 by 198
Rated 5.0 out of 5.0 by Happy Hal good location
Almost everything was great apart from the bar meal. Staff friendly and helpful
December 24, 2014
Rated 5.0 out of 5.0 by SleeplessinElstree always a friendly welcome and the best towels in London!
visited for business,and was welcomed warmly as an IHG member by Asil, on reception. After a long arduous drive, Asil was very friendly and welcoming. an excellent ambassador for the brand.
We dined there and the food was delicious, and very professionally served by the friendly dining room team. The towels in this hotel are incredible: light, fluffy and luxurious... (I'm sounding like a soap powder advert here, but honestly, they're fantastic!)
thanks very much!
December 24, 2014
Rated 5.0 out of 5.0 by Jonny100 Peacefull and Relaxed
This is the third or forth time I have stayed in this Holiday inn, and each time is approximately 6 nights. This hotel is truly a gem. From initial contact by phone to reserve a room with either Kieren or Yvonne you are looked after from that point onwards. Once in reception you will be greeted by the most friendliest receptionists in the Country...... and it's genuine. Alex, Dana, Emma, Asil and Nick. These guys are really important because they are the Oracle of all knowledge. Test them. I needed a battery for my computer mouse late one evening and as if by magic, within 5 seconds Asil came up with two (one as a spare).
When you do stay here, you must do Breakfast. As Breakfast Buffets go, it's a good 9.5/10. One of the first staff you meet will be Wendy, she's great, but you must introduce yourself to Katy, she has the most gorgeous smiles every morning and she makes a killer pot of tea.
One morning I was running a little late and had my (clean) work clothes on (I'm a specialist painter), I had obviously caught the eye of the General manager. I did feel guilty, wearing work clothes in her restaurant but later that day I plucked up the courage to apologise to her. Angela was so gracious with me, maybe it was the Cravat I was wearing!
On occasion I have used room service for evening meals. The hotel has a good prompt service with keen prices too. I have eaten Dinner a few times in the restaurant and have no complaints there either. From my perspective the menu has a very good choice of food and wine.
The rooms are spotlessly clean well appointed and very well serviced. The beds are very comfortable.
I stay in Hotels in the UK and in Europe for about five months every year and I will gladly put my seal of approval on the Elstree Holiday inn. Well done Angela and to your lovely staff. Jonny x
December 20, 2014