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Rated 3.9 out of 5 by 708 reviewers.
Rated 5.0 out of 5.0 by fabulous location. Very helpful desk staff. I stayed twice at the Holiday Inn at the Kensington Forum in London (4 nights). My 10 year old granddaughter was with me. We were both very satisfied with the stay and determined to return, when back in London (we live in Washington DC). The reception staff were very pleasant when we arrived, the room was ready and very comfortable, and the location fabulous. August 17, 2014
Rated 4.0 out of 5.0 by fantastic view lovely hotel. view fron 26th floor fantastic. Breakfast great. location good. we would stay again. August 17, 2014
Rated 3.0 out of 5.0 by A mixed experience Check-in was painfully slow after a long journey. We stayed in adjoining rooms. Our disabled son was in a very spacious disabled room with a very large bathroom, and potential hoisting facilities. The only problem with this room was the absence of a walk-in shower. We have since discovered that only one of the hotel's accessible rooms has this feature. Our room was rather small, and the furniture rather "tired". The bathroom was minute with an unstable sliding door. Breakfast was excellent with welcoming staff. Given the number of guests it was managed extremely well. This hotel is conveniently situated near three tube stations and bus stops. Taxis are permanently parked outside the front entrance. August 17, 2014
Rated 4.0 out of 5.0 by Noboby speak french Pity, the staff doesn't speaker french ... And the Pub too expensive otherwhise it was a great experience .... August 16, 2014
Rated 4.0 out of 5.0 by Room Small, very accomodating service Service was excellent throughout. Room with twin beds was small, clean. Beds were quite hard, uncomfortable. Buffet breakfast was excellent. Pub and restaurant on premises. Good location, lots of restaurants and pubs in area. Gloucester Station underground station closed for blue line from east and west to Heathrow. WiFi free, if you join or are a member of IHG Rewards club, free. August 14, 2014
Rated 1.0 out of 5.0 by Poor Reception Service Be prepared for a long wait in the hotel lobby as the Hotel Reception is incapable of handling your request due to long queue in the hotel room clean-up. We had the experience and had to wait for a total of 7 hours before we were given a room. August 13, 2014
Rated 5.0 out of 5.0 by Fantastic London Vacation My boyfriend and I recently stayed at the Holiday Inn Kensington Forum for 13 nights, July 17-30. We booked a standard room with breakfast included, but we were a little worried that standard rooms did not include an ice box and only provided a double size bed. When we checked in we were pleasantly surprised that we were upgraded, free of charge, to an executive room with a king size bed, ice box, and in room safe. Our room was in a quiet area on the second floor. The room was spacious and well kept. The washroom was a little small but clean. We were happy that we purchased breakfast with our stay as it provided many hot and cold breakfast options. The front desk staff was always very polite and helpful. On our first day the ice box was not working properly and when we informed the front desk they quickly had the ice box replaced. The concierge was very helpful in booking day trips to Bath, Stonehenge, and the hop-on and hop-off bus tour. The hotel is conveniently located next to the Gloucester Road tube station on the Piccadilly line, making travel very easy. The hotel is located close to many attractions: the Natural History Museum, the Victoria and Albert Museum, Kensington and Hyde Park, and Harrods Department Store. There are several restaurants located in close walking distance to the hotel for dinner options. Also, there are a few grocery stores within a five minute walk in which to purchase bottled water and other basic needs. We loved our stay in London and the Holiday Inn Kensington Forum made our vacation very memorable. We definitely would stay at this hotel again and we have recommended the hotel to many of our friends and family. August 12, 2014
Rated 3.0 out of 5.0 by good Good. I have written a long deszcrition on first section, and I have used time enough to describe your hotell. As you understand I (we - my wife and me) are to som extent satisfied. August 12, 2014
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