Rated 4.0 out of 5 by 1431
Rated 1.0 out of 5.0 by frabig123 A number of issues with this hotel
The toilet in our room was blocked and would not flush properly and the sink water took an age to drain away.
All the sanitary ware in the bathroom looked like it had seen better days.
Not as good as other Holiday Inns in London.
May 2, 2016
Rated 5.0 out of 5.0 by finroy great hotel and service with a smile
my friend and I enjoyed our stay at the holiday inn very much and will be returning, when we next visit the royal albert hall and harrods, thankyou for a lovely stay .
May 1, 2016
Rated 1.0 out of 5.0 by GeorgeKof worst ever Holiday inn experience
I have stayed a number of times at this Holiday Inn, despite that I have never experienced this tragic service before. I am a spire Elite member and i was told upon arrival that I was upgraded to a Superior room. That's when the fun started!!! the room was the very last in a corridor, freezing from the windows and the air-conditioning was in cold output!!
The room was small and at night we have asked for extra blanckets and a removal heater. Despite that we couldnot sleep all night.
Eventually the next morning because of our complaints they moved us to a nice room were everything was fine.
I wonder if I wasnt an Elite member what room could I get???????
April 29, 2016
Rated 5.0 out of 5.0 by Steve_2016 Great location, excelllent breakfast
Great location - 1 min from tube and local shops, bars etc
Would highly recommend the breakfast - wide choice and selection of hot and cold food, fruit and drinks. Excellent start to the day and can keep you well fed for most of the day!
Staff were really friendly
Slight noise at night, due to nearby train station. But this did not stop us getting a good sleep due to the comfort of the room.
April 27, 2016
Rated 2.0 out of 5.0 by SuzyQR OK, but not Fab
Hotel is clean and in great location but rooms are noisy and pillows are really bad. Wifi was not great.
April 21, 2016
Rated 2.0 out of 5.0 by Ingrid6789 Extremely disappointed
Dusty room, smelly floor carpet
Rooms nearby looks like garbage room, floor dirty, smelly, extremely disappointed that the hotel still open service on the rebuild floor.
Bathroom complementary needs requested
No Drinking water
Good luggage storage
Good information counter
April 18, 2016
Rated 5.0 out of 5.0 by blonbabe1 London
Great location. staff was courteous and attentive. Concierge services were wonderful. Helpful and knowledgable.
April 14, 2016
Rated 5.0 out of 5.0 by Greendotflyer Great service terrible internet
Great staff, food, quiet, great location, hate the internet at only 512k speed.
April 14, 2016