Rated 3.9 out of 5 by 642
Rated 5.0 out of 5.0 by MedicOne Spring visit for exhibitions
Once again an excellent visit for the Ideal Home Show, also a craft show in Islington. Rooms & Food up to the usual standard,
plus exceptional help from the bell staff with our bags & the concierge service who arranged car service for us to & from our events as my wife can't use black cabs. Young Italian maître d' in the restaurant was a very pleasant girl, very friendly & charming who let me practise my Italian on her!
Still no disabled toilet on ground floor plus no access to the one in conference centre! Access to standard toilets on mezzanine very awkward for disabled person who can't negotiate the stairs. Very difficult to call the only lift that accesses mezzanine and in any case no disabled cubicle in the ladies when you get there! Very bad!
July 6, 2014
Rated 4.0 out of 5.0 by D and J. Great Location!
This is a great hotel in the best location--close to museums, restaurants, entertainment, etc. The area is safe and very pretty. While the rooms are somewhat small (compared to US), the hotel is lovely. The staff is great. You cannot go wrong staying here!
July 4, 2014
Rated 5.0 out of 5.0 by CB2014 Great staff
My personel experience was very positive, from the location adjacent to the underground (Gloucester Road station less than 100 yards away), to the walking distance to Hyde Park. I was able to visit everywhere in London within minutes. From the Hotel to RAF Hendon was about 45 minutes or less and that was the longest ride for me within London.
I also found the staff to be both helpful and friendly. I particularly wish to thank Peter, who was the concierge during most of my stay. He was very knowledgable and patient with my constant questions.
I strongly feel that if and whan I return to London I will stay at this hotel again!
July 3, 2014