Rated 4.0 out of 5 by 914
Rated 5.0 out of 5.0 by Kitty96M Can't fault it!
Beautiful lobby when you walk in, the room was lovely, clean, comfy and the view was amazing. In the morning we had the all you can eat breakfast which was just delicious with loads of options - cooked, fruit, European, omelettes, pancakes everything! Overall a very satisfying and comfortable stay, would recommend to anyone.
December 25, 2014
Rated 4.0 out of 5.0 by Sean43 Ability to respond to customer needs
I had a problem with my room .
The staff were able to arrange another room the following night without any drama .
Obviously the staff are empowered to make decisions which was refreshing to see.
December 24, 2014
Rated 2.0 out of 5.0 by simris2k Hotel needs updating QUICK!
While this hotel has been a staple for many years, it is long overdue for a room and Internet upgrade. Only recently has Internet been offered to IHG members for free, but the service is very much like early dial-up and sometimes titchy to log onto.
The beds and pillows are sorely inadequate and one can never really block out light or noise from the outside.
On a positive note, the hotel is clean and the food prices generally reasonable, as well as for the pub.
December 23, 2014