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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 788 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service. We arrived late and were checked in within minutes without any problems. The room was nice and comfortable. Bathroom was fine but the water taps had the unique feature of running separate output channels for hot and cold water with no mixing of the running water!. The shower however, was great with properly mixed water and a separate adjustable temperature control. The breakfast restaurant provided a good selection of food - a standard good English breakfast. The hotel was close to Terminals 1-3 but no noise at all was heard from the airport. and the Hoppa (6) bus was convenient and quick. I would certainly consider staying there again, next time. April 16, 2015
Rated 1.0 out of 5.0 by Worst Holiday Inn experience...by far First of all, I was shocked going down the corridors which looked like old white painted boards. Some doors were peeling and some were dirty. The room couldn't be heated and outside was cold. I called reception and someone said something would be done about it but nothing was done. I had to warm the room a bit by running the hot water in the bathroom I was so upset I left without eating breakfast The internet was difficult to sign up into. My computer couldn't sign on but my phone could It wasn't a cheap hotel either so I have now stopped my Holiday Inn only policy and will now shop around. Cannot compare to your Jct 4 hotel which was a pleasant experience. April 16, 2015
Rated 5.0 out of 5.0 by Tremendous Staff My stay at the Ariel Holiday Inn was made more pleasant because of Jose and a new trainee at the front desk. Both were particularly helpful and very positive. Hire attitude and the rest will come and Jose exemplified that concept. April 16, 2015
Rated 5.0 out of 5.0 by Friendly, comfortable property at a convenient location. This property is located in the Heathrow free travel zone. Therefore access is very easy and free from Heathrow terminals 1,2 April 16, 2015
Rated 3.0 out of 5.0 by Comfortable bed but not good as expected Overall the hotel room was a bit old especially the bathroom really old and not comfortable as all. The staff was kind and nice but I have a big dissatisfaction "why hotel room do not have a refrigerator?" And you need to upgrade your room for a basic item that hotel room should provide, this is totally unacceptable. Hope someone could really look into my feedback and make so change on coming future as IHG is my first choice when travel. April 16, 2015
Rated 4.0 out of 5.0 Great service and convenient for Airport. Great place to stay and park. Second visit. Use the taxi service to terminals. very good. April 16, 2015
Rated 4.0 out of 5.0 by Close to airport Nice hotel which is close to the airport. Friendly staff. Shuttle is offered. April 15, 2015
Rated 3.0 out of 5.0 .. Overall quite good. Clean, quiet and comfortable room. Friendly helpful staff. Food menu a bit limited and while the food was ok, it was nothing to write home about and a little bit expensive for what you got. The breakfast was good value for money. Really convenient location for Heathrow airport. April 15, 2015
  • 2015-04-18T10:24:37.217-05:00
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