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Rated 4.1 out of 5 by 619 reviewers.
Rated 5.0 out of 5.0 by Welcoming Arrived at the hotel feeling tired and cold. Immediately given a friendly welcome at the check-in desk. Room was clean, quiet and comfortable. Ordered breakfast to be sent to the room because I had an early start in the morning. Unfortunately I didn't have the opportunity to use the restaurant for a meal but it looked inviting. Reception was a hive of activity at check out but I was given help with information about the shuttle bus and a friendly goodbye. I liked that the airport bus collects you at the door and is convenient for all Heathrow terminals. Will definitely stay again if I am travelling through Heathrow. November 18, 2014
Rated 5.0 out of 5.0 by extremely helpful As i was leaving the hotel i became unwell crossing the foyer. The staff very quickly helped me to a chair as i recovered, then phoned for a taxi for me. If it wasn't for them i would not have been able to continue my journey. My heartfelt thanks. November 18, 2014
Rated 5.0 out of 5.0 by great base for Heathrow great location, very friendly and helpful staff, good food and great service. good place to recharge, ready to travel November 18, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise Usually, unless you are staying high end, I find airport hotels to be rather grungy. This hotel on the contrary was a real pleasant surprise. It is spotless, reasonably priced, with an excellent menu. I have only one complaint. You can't adjust the environmental controls in the room. It was a bit too warm for a comfortable sleep and you couldn't keep the window open because of the airport noise. Some info I found difficult to obtain before arriving relates to airport transfers. Traveling to the hotel by cab rang up at 12 pounds 70. But, the cabby wanted 3 additional pounds to cover an airport tax. This was probably a scam, so clarify before getting in. On the trip back, we used the hotel cab which was a flat 16 pounds. The airport bus service was 4 pounds 75 each. But, it makes quite a number of stops before reaching the airport. It's too bad there's no complimentary shuttle like at most other airports. This being said, I wish this hotel was closer to London. If it was, I'd stay there every trip. November 17, 2014
Rated 5.0 out of 5.0 by Nur was zum Schlafen Wir haben die NFL Internatinal Series besuchen wollen und ein Hotel in Flughafennähe gesucht. Preis-/Leistung schien zu stimmen und so habe ich das Hotel gebucht. Im Großen und Ganzen, gefällts mir sehr gut, da selbst bei startenden Maschinen nahezu nichts zu hören ist! Für 2 Sorten Käse/Wurst und 3 Varianten an Eiern ist der Preis für Frühstück ganz schön höch angesiedelt. Aber sonst, super Hotel November 17, 2014
Rated 4.0 out of 5.0 by let down only by speed Excellent staff...... but...... The internet here at this property is so slow that it is virtually unusable. Surely in this day and age this can be fixed? November 17, 2014
Rated 5.0 out of 5.0 by The perfect stay before a flight I was really pleased with my stay at the Holiday Inn Heathrow Ariel. Check-in was quick and easy, and I was impressed with the amount of goodies I received both at check-in and in my room ! The room service menu was diverse and reasonably priced, the staff members who brought me the food and greeted me at the breakfast buffet were exceptionally friendly....all in all, I can say this was one of the best stays I've ever had at a Holiday Inn ! November 15, 2014
Rated 5.0 out of 5.0 by The best Heathrow hotel for the money Another great overnight stay at the Holiday Inn Ariel.Welcomed at check in (the chocolate bar was a nice little touch for IHG members). Nice quiet well equipped room. Even provide a copy of my favourite business travel magazine. The breakfast choice the next morning was excellent too. The breakfast area was very busy (chose the wrong time to go) but the staff dealt with it in a polite and professional manner and kept the tables clear. The food was also replenished so nothing was wanting.So convenient for Heathrow (10 minutes away from Heathrow central bus station (just a short walk then to terminal 2) by red double decker bus that run every few minutes from the bus stop over the road from the hotel). Takes the stress away from flying. Will always choose the Holiday Inn Ariel when flying from Heathrow. November 15, 2014
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