Rated 4.1 out of 5 by 509
Rated 2.0 out of 5.0 by Christian S Run down
The hotel needs an uplift. There are 'cracks' everywhere - small things don't work and everything seems old and used. But the staff were very friendly!
August 17, 2014
Rated 4.0 out of 5.0 by Kirstie9353 Really enjoyed our stay
Really enjoyed our stay here, we was made to feel welcome, even thou we hadn't prebooked, all the staff were attentive, and helped us as best they could, everyone was lovely, our room was very comfortable and clean, slept like a baby, would recommend staying here to anyone.
August 17, 2014
Rated 5.0 out of 5.0 by bunnyneri Wonderful staff
We we're really happy with the staff during our stay. They were very nice and so helpful. That is extremely important to us and encourages us to return to a business in the future. We would stay here again.
August 16, 2014
Rated 4.0 out of 5.0 by EeTua Public Airport shuttle
It was very helpful to have a public airport shuttle that came to the hotel to pick up passengers. Hotel location being near the airport was very convenient for us.
August 15, 2014
Rated 2.0 out of 5.0 by Dezzy 64 OK, but ...
You will be woken up by guests departing as early as 3am. Despite all the signs saying "shhh" (so this is a known problem).
Why don't check-in staff ask what time you will be departing and then allocate rooms nearest elevators ? That would leave us late-risers (eg 6.30am) to get as an unbroken night's sleep as possible. It might not be perfect but as check-in staff don't ask for your departure time on check-in then noise is the inevitable consequence.
And when I say noise ... be prepared for shouting (yes really).
August 14, 2014
Rated 5.0 out of 5.0 by pdb86 Good service and great spot near LHR.
As a IHG member, I received free wifi and late check out. The check-in and check-out was quick and the staff were very helpful with my questions. The only thing that I wanted to use which the hotel did not have was laundry services (no washing machines). Other than that, it was a good stay.
August 13, 2014
Rated 5.0 out of 5.0 by AKC6 Great service and relatively comfortable stay
I recently stayed at Holiday Inn Ariel for a night. I have stayed there in the past so was already familiar with the services on offer.
Overall, the stay was comfortable and relaxing. In my case and on this occasion, I just found the room a little too small for my liking. The width was just sufficient to fit the bed and bedside tables. Could have done with more space to move around the room.
We only ate breakfast at the hotel which we found had enough selection. Overall, the room and bathroom were clean and tidy. The room included a work desk and chair with plenty of power points conveniently located to charge all your mobile devices. The flat screen TV had a decent selection of channels. The bathroom could do with a little upgrade - a walk in shower instead of a bath tub would provide more space. Some aspects of the hotel could be upgraded as well to freshen the look. A suggestion would be to replace the carpets with wooden/tile flooring and either in the rooms or corridors or both.
The location of the hotel is very convenient being in close proximity to the airport and a regular stop for a hotel hoppa bus.
August 12, 2014
Rated 4.0 out of 5.0 July stay
Nice place but Internet connections flaky. Ability to print docs in executive room not working so had to use front desk computer.
August 10, 2014