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Rated 4.1 out of 5 by 555 reviewers.
Rated 4.0 out of 5.0 by Happy Restaurant Much improved restaurant with Specials providing the key. Attentive trained staff. September 16, 2014
Rated 5.0 out of 5.0 by Thank you, staff, location and rooms all excellent I stayed for one night as I was flying from Heathrow. It is very easy to find with lots of parking, staff were excellent, welcoming and helpful. As an IHG member I was upgraded to a very nice room. Very clean, lots of amenities and a very comfy bed. There is a regular shuttle to the airport, which takes 5 - 10 minutes depending on the terminal, so it is very easy to coordinate your travel arrangements. A good hotel, great staff and good recognition of their IHG members. September 15, 2014
Rated 4.0 out of 5.0 by Quit for an airport hotel We stayed on a Saturday night. For an airport hotel it was very quiet. No noise from the planes, no noise from the corridors with later arrivals or early leavers - perhaps this was due to the hotel putting a notice up requesting all visitors to be considerate to other users of the hotel - what a sensible idea! and it worked- well almost - I heard one loud voice talking in the corridor at about 06.00. Our room was clean and adequate . We had requested a quiet room and got one. We ate in the restaurant in the evening. This was a very pleasant experience. Good food and not expensive. September 12, 2014
Rated 5.0 out of 5.0 by great all round experience Although I only had one night accommodation I was extremely impressed by the service I received. Reception flawless and helpful. (7 pm 7th Sept). A super breakfast included in room charge. Bus right outside the door to airport. Highly recommended. September 11, 2014
Rated 5.0 out of 5.0 by great place to stay I will definately stay here again. We were leaving for Los Angeles in the AM and it was perfect for airport ease and great location to visit family as well September 11, 2014
Rated 5.0 out of 5.0 by Excellent stay at Heathrow Good place, looks clean and nice. Bar area attractive and restaurant adequate. Music outside the entrance door TOO loud, as the music in the toilet areas. September 11, 2014
Rated 3.0 out of 5.0 by pretty average Arrived late at night to find bar staff sprawled acrosd reception desk complaining loudly that they wanted to go to bed. Check in was quick and efficient. Room tiny but comfortable. Bar snack overpriced and bland.This place ok for just a few hours stopover. Hoppa bus takes forever - far better to get a taxi. September 10, 2014
Rated 5.0 out of 5.0 by A very comfortable stay. We stayed at the Ariel for one night before we flew to Zurich and we really enjoyed our stay. Check in was straight forward and efficient. Our room was on the top floor, as requested, and was very comfortable. The bed was a touch on the firm side but did not cause any discomfiture. All areas were clean and well kept, but the shower head in the bathroom was rusted in the one position. We had room service and were pleased that the meals arrived within 30 mins and the food arrived hot. At check out the bill was wrong but it was corrected immediately when I pointed it out. Arrived back on Saturday to collect our car and again was welcomed back to the hotel. Picked up the keys and found the car where we had left it. September 9, 2014
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