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Rated 4.1 out of 5 by 481 reviewers.
Rated 5.0 out of 5.0 by Very comfortable room, friendly staff I found the staff extremely friendly and helpful. The room was clean and comfortable. I was checked in quickly, they helped me find easy public transportation into the city and in the morning I was checked out quickly and they directed me to the shuttle bus back to the airport. It's very easy to get into the city from here so even though I was staying near the airport it was a convenient location - I was able to spend half a day exploring London. Perfect for me. I would definitely stay here again in the future. I didn't try any of the amenities but next time I will. July 17, 2014
Rated 4.0 out of 5.0 by Good service Really enjoyed my stay here. The staff were very polite and easy to talk to/approach. The hotel were able to deal with any queries we had very quickly. Had a great sleep even though it was outside an airport. Could not hear a needle drop. July 15, 2014
Rated 4.0 out of 5.0 by Good for an airport stay This property has a good breakfast, and the rooms are ok - in my opinion, there is not one really comfortable mattress to find in all of England (not yet, anyway) so the beds ore just ok. The hotel stay are friendly and pleasant, and the convenience to Heathrow cannot be beat. Good for an overnighter on the way in or out - not sure I would want to stay here for more than 1 or 2 days though, since its a bit far from everything. July 15, 2014
Rated 5.0 out of 5.0 by Very very nice Comfortable and clean room.Exellent service very friendly staff. We come back soon. July 15, 2014
Rated 5.0 out of 5.0 by Misadventure Corrected I have to give a lot of credit to the staff for acknowledging an error in the room assignment and then very generously compensating us for the error. Would definitely stay there again. Best bet: Book in advance the room + breakfast buffet special rate--it's perhaps a little over-priced but overall a good deal. July 14, 2014
Rated 5.0 out of 5.0 by Walking distance to AVIS rental cars I've stayed here more than once because Ariel is so convenient for picking up a rental car. On my recent trip I arrived at Heathrow jet-lagged, had a good night's sleep at the Ariel then walked over the road to pick up a rental car in the morning. Staff are helpful and efficient and the breakfast is superb. Also, it's very reasonable for a London hotel, especially if you book on-line early enough to get the Early Bird deal that includes breakfast. July 13, 2014
Rated 5.0 out of 5.0 by Confortable This is a great place to stay for a night or two when you arrive or before you depart Heathrow. It is extremely quiet and comfortable, very clean rooms and just the perfect place. Easy to get to and from the airport by Shuttle Bus which is 9GP round trip. It drops you right by the reception area and picks up the same. If you want to do be close to shopping etc. this is not the place for you. This is a great place for relaxing and or business meetings. The dining room staff is excellent and goes above and beyond. My favorite was Julia. Enjoy. Janet July 12, 2014
Rated 4.0 out of 5.0 by Nice experience Stayed in Holiday Inn Ariel for 9 days on a business trip. Found room pretty small but clean, fresh and very comfy. I have to say that Svetlana took good care of me. The only downside was that internet is really, really pricey. Staff is very kind and caring but Jose, Julia and Sumit went that extra mile to make my stay very enjoyable and for that I'm very thankful. July 12, 2014
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