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Rated 4.1 out of 5 by 749 reviewers.
Rated 1.0 out of 5.0 by Small, cramped old rooms Booked a King room and got a room the size of a closet. Nowhere to put the suitcase except on the floor which I had to step over going to the bathroom. Joke is there were posters at reception showing spacious rooms. I asked the receptionist about the room I had reserved, she replied that the hotel was full and that was the only room available. Given that I had booked months ago, I can only conclude I was bumped from my original room to the closet...so much for being a Gold member. March 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very good overall service, a well run hotel. The staff were friendly and efficient. March 24, 2015
Rated 4.0 out of 5.0 by comfortable bed Good overall quality. Hotel is quite old but retains a good character. Good for short stop over stay March 24, 2015
Rated 5.0 out of 5.0��by Quiet airport location All up to IHG standards- qucik and efficient and friendly check-in/check-out experiences- very convenient for early morning LHR flights March 23, 2015
Rated 2.0 out of 5.0 by Great service let down by tired hotel As a regular user of the brand this night's stay was below normal expectations. No issues with the service but the hotel has seen better days. No amount of paint can cover up the old corridors to the rooms and the internal finish in the room I had looked like it had not been updated since around 1985... March 23, 2015
Rated 5.0 out of 5.0 by Unexpectedly pleasant stay in an airport hotel. I stayed at the hotel as I was attending a 2 day workshop. The atmosphere was pleasant, and as a single female - I felt safe inside. The staff were consistently helpful, approachable and friendly. Not at all what I had expected at a chain of hotels, and certainly not at an airport. The staff should be commended. The snacks at coffee breaks were varied, freshly prepared and catered for all tastes. I was very impressed. If I had to stay at Heathrow again, I would specifically choose or recommend this particular hotel. Thank you. March 22, 2015
Rated 5.0 out of 5.0 by comfortable bed and great service considering the Holiday Inn Ariel is opposite a Heathrow runway, we had a very peaceful sleep helped by the excellent double glazing and a very generously sized comfortable bed. March 20, 2015
Rated 5.0 out of 5.0 by Price, Location, and great service The price was great, The Location was extremely convenient to Heathrow. The customer service was typical of Holiday Inn -- very accomodating and polite. The room was quiet and clean. It was everything you'd expect from Holiday inn, regardless of where you are traveling to. March 19, 2015
  • 2015-03-27T10:18:51.473-05:00
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