Rated 4.1 out of 5 by 809
Rated 4.0 out of 5.0 Good location and accesses
Good choice for a business trip.
Prompt Check in and Check out procedures.
Nice staff for Breakfast service.
May 3, 2015
Rated 3.0 out of 5.0 by McCoyl Tiny room
That must be the smallest hotel room i have ever stayed in.
The room was on the inner side of the circle, of the hotel. There was spce for a bed. And that's it.
What made it difficult for sleeping though, is that the head of the bed is right at the window, with light seeping through under and to the sides of the curtains.
A very susprising room to be given as a Platinum Ambassador with IHG.
May 3, 2015
Rated 1.0 out of 5.0 by Unhappy of Hertfordshire Horrible smell in room and very noisy
We booked the marathon package for the London Marathon. We were going to drive to the Hotel but decided the extra parking charge did not make that viable.
When we arrived in our room there was a horrible smell. We opened the window but the noise of the planes made that not a good option. We reported the smell to reception so when we were out they sprayed some air freshener in the room - not really addressing the problem! Our sons' room next door had a hot water tap in the bath that was jammed and would not turn on.
It was very difficult to get any sleep because of the planes.
The next morning after our early breakfast (which was the best thing about the Hotel!) we left on the coach that had been promised to take us to the marathon start - only it didn't. No one at the Hotel had thought to give the driver the permit he needed to drive to the start, so after following his sat nav unsuccessfully because of all the road closures, we were asked to leave the coach and walk to the start. (I had thought 'transfer to the start' meant 'transfer to the start' - silly me!)
When we contacted the Hotel, they responded that they would 'look into our comments'.
We won't be staying at a Holiday Inn again!
May 2, 2015