Rated 4.0 out of 5 by 248
Rated 2.0 out of 5.0 by Shashin worst staff and services
Staff ((front Desk) informed wrongly about airport shuttle bus timings.Missed bus; Missed non stop flight to LA. Cost $ 250.00 to re book again. Came LA via Atlanta. 12HR Journey become 18 journey. Staff refused to recheck schedule even I asked him to verify. I would appreciate if I can get some of the money reimbursements
December 5, 2013
Rated 5.0 out of 5.0 by JBarressa Friendly and comfortable Hotel
I do believe the Hotel staff is more important than the building itself. The welcoming and Customer Service received was fantastic, and they helped me with all info needed to visit the city and to move around London.
They told me about the different ways to use Public transportation in and out of the hotel one free and one for a small fee. I feel really happy and the Front Desk staff deserves a big recognition.
December 4, 2013
Rated 4.0 out of 5.0 by zermatterchick perfect for the airport
Very helpful reception staff, happy to print out Boarding pass for your flights. The bar Food was very good at a decent Price and the Service was friendly and efficient. There is a shuttle bus to the Airport which costs 4 Pounds or you can get a taxi for 10 Pounds - definitely the quicker Option as the bus goes to other Hotels as well.
I had a single room which was small but had everything I needed - the bathroom was adequate though the flush didn`t work properly and it could do with updating. Despite being so Close to the Airport you could hear no planes and the Hotel was very peaceful and the beds very comfy. I would stay there again and can recommend it to anyone who wants convenience and a good nights sleep without too many frills.
December 3, 2013