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Rated 4.2 out of 5 by 604 reviewers.
Rated 1.0 out of 5.0 by AVOID This is a clean hotel, but the staff and management are appalling. They cannot handle the simplest of request e.g. order a taxi, deliver food within an hour, or even offer an apology when confronted with a complaint! July 18, 2014
Rated 5.0 out of 5.0 by Clean hotel with excellent access to Heathrow Stayed at this hotel on several occasions over the past few years and have never been disappointed. Staff are friendly, the food and accommodation are great value for the money. Another plus is the adequate parking facilities along with the bus service to the airport terminals. July 17, 2014
Rated 1.0 out of 5.0 by Horrible staff Unlike most Holiday Inn Hotels in the UK the staff here do not want to see the guests again. Check-in and check-out was horrible with very unproffessional and unfriendly staff. Reservation not found by staff during check-in. Luckely I had a print of my confirmation.An imprint of my credit card was taken for "possible extra expenses" During check-out the clerk was going to charge my credit card for my room that had already been pre-payed! She argued but stopped when I showed her a print of the payment confirmation. The continental breakfast was very poor and terribly expencive. Common Holiday Inn. Pull your self together or close this hotel. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed. A little bit awkward getting to my room because of all the fire doors that needed opening, esp. when loaded down with suitcases. Would suggest that Holiday Inn notify the shuttle service drivers from the airport that H4 bus only goes to one Holiday Inn so why confuse the passenger by asking "which Holiday Inn". July 16, 2014
Rated 5.0 out of 5.0 by Great respit We spent a night at this property following a 14 day cruise before we flew back to the States. All was as my ratings suggest. July 16, 2014
Rated 4.0 out of 5.0 by Hotel Location Close to airport. Little complications in getting to Heathrow. July 16, 2014
Rated 4.0 out of 5.0 by Always good Value Stayed here many times,good value. always good breakfast. I think it would be nice if a bottle of water was in the room on arrival. Word of warning do not let the Hotel book your Taxi,very over pricde ,call LHR Taxi's 01895 444333,cheaper than the Hopper to Term 5 July 16, 2014
Rated 4.0 out of 5.0 by Great Location for Airport Nice modern, clean hotel. Asked for room with a view of the Airport which was very kindly provided. Pleasant helpfull staff. July 14, 2014
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