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Rated 4.2 out of 5 by 704 reviewers.
Rated 5.0 out of 5.0 by Excellent Service I have stayed at this hotel a number of tomes whenever I have to take an early morning flight from Heathrow. I have always found the service and amenities to be excellent and would recommend it to anyone wanting a good hotel close to the airport October 14, 2014
Rated 1.0 out of 5.0 by Incompetent Staff My wife and I were booked for a one night stay before flying out of Heathrow early the next morning. We asked for a 5:30am wake up call and a cab at 6:00am. We awoke in a panic at 6:30 because we did not receive our wake-up call. We called the front desk who could only say about the missed wake-up call "it was in our system." He also told us that the cab driving was waiting in the lobby. There was in fact no taxi driver waiting in the lobby, but upon exiting the building I found a cab who informed me that they "just come by in the morning to pickup whoever is there." This cab driver then drove me for a grand total of 5 minutes charging me 15 pounds. I nearly missed my flight because of incompetence at the reception desk and I didn't get so much as an apology. Be warned -- there are plenty of airport hotels, I'd advise others to choose a more professional operation. October 13, 2014
Rated 4.0 out of 5.0 by great place to stay we stay at the holiday inn on are way to the US , as we were flying from T5 , hotel is very clean good beds, food and the bar great , this hotel is in a good location for Heathrow . October 13, 2014
Rated 5.0 out of 5.0 by Relaxing atmosphere, great food Stay here regularly, employees are friendly and helpful. Quality of food is always really good and rooms are of a nice standard. October 12, 2014
Rated 5.0 out of 5.0 by holiday2014 Thank you for another wonderful stay in your hotel. October 11, 2014
Rated 4.0 out of 5.0 Stopover at Heathrow Helpful check-in staff and an upgrade were most welcome after a day of travelling. The room was clean and the bed comfortable. Dinner service was excellent and the food was good. We opted for the a la carte rather than the extensive buffet. Breakfast was excellent with plenty of choice with an "eggstation" available for omelettes or any other egg choice. Overall a good stay and we are returnign this weekend so it must be good. October 9, 2014
Rated 5.0 out of 5.0 by Quiet and Comfortable After a long day traveling this was a delightful place to stay. Good choice of food, the rooms were very nice, clean and comfortable. I would definitely stay here again and recommend to anyone else. October 8, 2014
Rated 5.0 out of 5.0 by En-route to Canada. I have used this hotel before when taking a morning flight to Canada. Always good, always helpful. Re-assuring when travelling alone. October 8, 2014
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