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Rated 4.2 out of 5 by 654 reviewers.
Rated 5.0 out of 5.0 by Just a Night in London My family and I (wife, two young sons) had spent 13 nights in Ireland, and we wanted to have a night in London before returning to the States. We chose this hotel because of its close proximity to Heathrow, as we had a very early flight the next day. From the start, the front desk staff was extremely helpful. They knew why we were there, set up a very early taxi service, helped us with Wi-Fi, and made this a completely pleasurable experience. Plus the fact that it was a 5 minute taxi ride to the airport made a world of difference. Would definitely stay here again. August 25, 2014
Rated 1.0 out of 5.0 Smelly room The biggest problem with this hotel was that the room was pretty smelly for some reason. Maybe there was some smell coming from the pipes in the bathroom (?) The hotel staff seem to have put lots of cleaning products with strong smell to hide the bad smell. The room itself wasn't very well cleaned either. August 24, 2014
Rated 5.0 out of 5.0 by Excellent service and staff My son and I stayed here last year and this year. Last year we were impressed - this year we were very impressed. The staff make everyone so relaxed and from check-in to check-out everything was faultless. It is an excellent overnight hotel stay before and after your flight. Being an IHG member allows a late check out which was perfect for us as our flight was at 5.10pm. I would recommend this hotel to everyone - the only minor point is that there are so many Holiday Inns in this area you need to make the taxi driver aware of which one you are travelling to. Other than that I would recommend this hotel to everyone. Good to have a choice of firm or soft pillows. August 24, 2014
Rated 4.0 out of 5.0 by Room Cleanliness My room was very clean and organize> My daughter commented on the difference with the other hotels we stayed. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable and Great Staff The hotel was very comfortable, we were well looked after, we had a great meal and were refreshed for the flight the next morning August 20, 2014
Rated 5.0 out of 5.0 by Very comfortable and enjoyable stay I recently stayed at this property for one night only. Though a short stay, it was a very comfortable and enjoyable stay. I have stayed at this property before and it was good to see the standards have not dropped. The hotel itself is very fresh and modern looking and the rooms are equally good. I stayed on the ground floor and though my room overlooked the main road, I did not have any issues with noise. The bathroom was very clean and modern with a walk-in shower which I welcomed. On this occasion, I had dinner from the restaurant. Though a good range on offer, I felt it could have done with a few more options for children and vegetarians. It is conveniently located near the airport and there is a regular Hotel Hoppa bus service. Overall, the staff were friendly, kind and polite and I would not hesitate to stay again in future. August 19, 2014
Rated 5.0 out of 5.0 by Great Location If you are flying from Heathrow and want a comfortable stay at a good room rate then this hotel is hard to beat. August 16, 2014
Rated 5.0 out of 5.0 by Much more than I expected We checked in, needing an 'accessible' room and this was arranged with no difficulty. I was pleasantly surprised to see that there was a dining room for dinner....and found the food excellent. The free breakfast was also excellent. Much better than the 'usual' Holiday Inn breakfasts....lots of staff making sure we were happy/satisfied August 14, 2014
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