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Rated 4.2 out of 5 by 462 reviewers.
Rated 4.0 out of 5.0 by Great hotel for the money - but please make directions clear! I'll keep it quick - the room, the staff, the breakfast, the location, were all superb value for money. One single downside - there are actually three Holiday Inn Heathrow's practically all in the same area! We ended up going to the other two first, very late at night, and ended up at the correct one exhausted. Really feel this should have been made more clear at point of booking. February 25, 2014
Rated 4.0 out of 5.0 by Ideal for business travellers Good atmosphere, right balance of lighting, could hardly tell you were adjacent to one of the busiest airports in the world. Like most UK HI hotels, the staff are professional, courteous and efficient. Maybe a few more smiles would be good, though I think the customers need to work on that too. Be ready to pay attention when you arrive at reception, as you receive a lot of good information at check-in. The bus service is shared with other hotels, so if you plan to use it, leave in good time to catch your flight. If you're running late or tight, definitely take a taxi. Buses go to T5 and T4, so check with the driver if you need to get to one before the other. On my bus, everyone was heading to T5, without exception. Another project for Operation Pillow. If you like deep'n'soft, then take your own. The car park is tight and many bays have pillars. Try to take a smaller car if you can. Unlike other hotels on that strip, finding the entrance to the hotel, without falling foul of the dreaded bus and taxi lanes ( for which you must pay a fine), is easy. Good VFM. February 25, 2014
Rated 5.0 out of 5.0 by Excellent, comfortable stay The hotel is convenient to T5 and was excellent value for money for a stop over. February 25, 2014
Rated 2.0 out of 5.0 by 1 night stay Feb on exec floor Staff and hotel were ok, very disappointed by the kettle left full of cold coffee in the room and the nail sticking out of the bathroom floor door surround. Lack of staff training on how to deal with the problem was evident. Otherwise the bed was comfy and the breakfast was delivered on time in the morning. February 24, 2014
Rated 3.0 out of 5.0 by Ok if you must Needed a hotel on the west side of London and this was showing a good rate. Parking is tight so arrive early if you can. I had an upgrade and the room was ok very well soundproofed as it is opposite the runway and no noise. I did not like the bar and dinning area arrangement very open so you felt like a gold fish. Was not conducive for a relaxing beer. Same for dinner you are steered towards the buffet selection which was good but very small plates I mean blatant portion control wine as always overpriced. It has a small gym with a few bits and bobs in a room but was ok for a quick work out. Overall use if you must practical functional February 23, 2014
Rated 3.0 out of 5.0 by Adequate Room was clean, but having booked a double room I was surprised to find a twin bedded room. Car parking is difficult, which is an issue when you are charged £12 per night for the privilege. Staff are friendly and efficient, breakfast was good, but the bar area is crowded and dark. Could do with more and better located power sockets in the room, but a minor detail. The hotel is OK, but the Holiday Inn at M4/J4 is better in my opinion February 22, 2014
Rated 4.0 out of 5.0 by Convenient A very convenient hotel for Heathrow, but if you plan to arrive on foot, it is worth knowing that the way in is at the back of the hotel, and do not follow the signs for cars, as they will make you walk the whole way round the building. February 22, 2014
Rated 5.0 out of 5.0 by good base to explore London in comfortable hotel Used this hotel as a base for theater break and sight seeing weekend. As usual, comfortable Holiday Inn experience. Excellent budget range hotel. Comfortable room, great breakfast with as much as you need to fuel the day ahead. Will definitely stay again and also use for stop over pre long haul flights. Make use of the free U3 bus service outside to Heathrow terminal 1,2 & 3 tube (every 15 mins or so and 5 min ride) but be aware this finishes around midnight for return trip but taxi is a reasonable £11 post midnight from terminal.Although front rooms overlook the runway, triple glazing ensures you do not have any disturbance whatsoever, and I'm a very light sleeper! Onsite parking a reasonable £12 per day, dump the car and use public transport and enjoy a drink without worries! As we take a London break a couple of times a year will definitely be back. February 17, 2014
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