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Rated 4.2 out of 5 by 739 reviewers.
Rated 5.0 out of 5.0 by Excellant Hotel and only a short ride to London We stayed at this Hotel for two nights as we were attending a medical conference in London. The hotel was great and although we had an accessible room for our disabled grandson, we also had a carers room adjoining, which was excellant. Although London is only 12 mikles away, the traffic was horrendous and it took two hours to get to the city. however, that was the downside. The hotel is excellant if you are flying from Heathrow. I will certainly use this hotel again as it is friendly, spacious and rooms are clean November 18, 2014
Rated 4.0 out of 5.0 by Good reliable stay Good hotel, well located, really friendly staff. Nice bar area, the gym is ok with 2 treadmills but is a little small. November 17, 2014
Rated 5.0 out of 5.0 by Great staff We had two stays recently and both were very good. Wonderful, helpful staff, comfortable rooms and great breakfast. Very happy to recommend this hotel. November 15, 2014
Rated 4.0 out of 5.0 by Great location - just minutes from Heathrow T1,2,3 Surprised by the soundproffing of the bedroom being so close to the airport - it was very good. You wouldn't know that you had a runway only a few hundred metres away. Very comfortable bed - liked the bar of Cadbury's milk chocolate.... ! November 14, 2014
Rated 5.0 out of 5.0 by Pre flight night I stayed here prior to flying to Canada the next morning. I have stayed here before and will do so again. As usual the staff were efficient and very polite. My reservation was pre prepared at check in so no waiting. My room was clean, comfortable and spacious. I had a sandwich and drink in the bar and the food was presented nicely and was to a good standard. I was pleased to find a spa now on site. Thanks to Charlotte in the spa who was very pleasant and performed a miinor miracle on my broken nails - the polish is still perfect after a week! November 13, 2014
Rated 1.0 out of 5.0 by Holiday Inn is off my list No satisfactory response/resolution to my Quality of Service concern. I'm in no hurry to stay at a Holiday Inn again. November 10, 2014
Rated 3.0 out of 5.0 by Glum location, far from everything The hotel staff were exceptionally courteous and friendly, the rooms were comfortable and the restaurant food was good (fish and chips; curries; buffet) but this did not make up for the hotel's horrible location, wedged near the runway and a main road, yet far from anything worthwhile. West Drayton is a sad, depressing place. There wasn't even a corner store nearby. Getting into London via public transportation required taking a 20-minute bus ride to the nearest tube, then another 45 minutes+ into London. FYI, the Hoppa bus #54 runs from Heathrow 4 to the hotel every 30 minutes for £4.50. If you take a cab, be sure to say you are going to Sipson WAY (and not Road, as the the taxi drivers tend to confuse this hotel with another property). Cash required. The conference room was windowless, narrow and with low ceilings. The coffee was terrible. The coffee cake and other sweets were quite nice, and the WiFi connection worked most of the time. Overall, it was very dreary. I have no idea why anybody would stay here. November 10, 2014
Rated 5.0 out of 5.0 by Great quality and value Would certainly stay there again if in London. It didn't look that great from the outside, but once inside it's very roomy and comfortable. Room was very large, compared to Holiday Inn Ariel nearby where I stayed before. November 10, 2014
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