Rated 5.0 out of 5.0 by 2Ducks Changing experiences added to overall splendid impression
Having spent many happy and comfortable days and nights in this hotel over several years,my wife and I decided to take advantage of the 'business meeting facilities' that are on offer. We could not have been more agreeably surprised: perhaps on reflection as the previous 'domestic' stays had been so enjoyable and successful we should have expected this business extension to be of a similar standard. It was! The meeting room was equipped to a high professional standard, the staff on hand were knowledgeable and friendly and the crowning glory was the buffet lunch offered to our delegates. Everyone of our guests enthused and have asked us to hold future meetings in this hotel and the answer from us is a resounding - YES PLEASE!
March 13, 2013
Rated 5.0 out of 5.0 by Vivaldi44 Perfect for Heathrow Airport
I have stayed at this hotel many times in the past and been happy with my stay, but this was my first visit in quite a while, and I was astonished at the improvements. From the friendly greeting upon check-in to the courteous and efficient check-out, this is now a hotel that punches above its weight in terms of customer service. I had a bar snack rather than use the restaurant for my evening meal and the variety and pricing structure was excellent with something for everybody and all budget levels. My room, which was an Executive non-smoking room was well furnished and comfortable, and the bathroom was clean and functional with good quality amenities. If I had any criticism of the hotel it would be only regarding breakfast, since by the time I went down for this meal, (08.45), the buffet was looking a little tired. Staff on duty were good, however, and a delicious omelette was brought to my table. As a pre or post flight hotel this particular Holiday Inn is ideal, and of course there are Hotel bus connections to all terminals at London Heathrow Airport.
March 11, 2013
Rated 5.0 out of 5.0 by Zsha Great location and great staff
During my stay in the hotel i found the staff very kind and helpful with all question or request i had, the location of the hotel is really great if Airport approach is needed.
Public transportation is very accessible.
The rooms are very clean and looking good.
March 10, 2013
Rated 5.0 out of 5.0 by Ellis5 Great choice at breakfast
This holiday inn was great value as the breakfast choice is so vast. The rooms were very clean and the whole hotel smelt nice. The drinks at the bar were a bit expensive but not unexpected. The staff were friendly and helpful and made sure we were well looked after (booking taxi to airport). It is confusing that one holiday inn is on sipson road and another is on sipson way so be aware.
March 10, 2013
Rated 3.0 out of 5.0 by Mitra Beds are comfortable but the rooms are very small.
We have used this particular Holiday inn because of the location
And nothing else. Over the past 10 years we have been here for
5 times. I am over 75 years and yet the staff gave me the room farthest from elevator. I did not get any benefit for being a loyal customer or being priority club member.
March 9, 2013
Rated 5.0 out of 5.0 by ianfarmer Great staff and service
Was at this hotel running a course, training facilities were good, food was fine staff were excellent - always happy to go the extra mile!
Would recommend, will become my regular Heathrow stop over venue!
March 7, 2013
Rated 5.0 out of 5.0 by Richard20 Above expectations
Comfortable quiet room, well furnished and clean. Reasonable value evening meal and good breakfast. Very helpful reception staff.
March 4, 2013
Rated 5.0 out of 5.0 by Lila Excellent room and great employees
All was fine--I will stay there again. The employees were pleasant and helpful, the rate satisfactory and breakfast was very good.
It was an uneventful stay which is what I always look for in a hotel.
March 3, 2013
Rated 5.0 out of 5.0 by nessriegrove access to doctor
efficient connection to doctor when neede during the night,
March 2, 2013
Rated 5.0 out of 5.0 by izolda82 Brilliant hotel
Brilliant hotel. Very quiet room, could sleep easily after flight. Very comfy bed. Quality breakfast. Great value for money. Would recommend.
March 1, 2013
Rated 5.0 out of 5.0 by medievalbaron Home from Home
A perfect place to collapse and feel secure after a long and gruelling journey.
February 25, 2013
Rated 3.0 out of 5.0 by PDavid Elevator was noisy and breakfast was the same
My room was located very close to the elevator, which was noisy, which I don't believe resulted in getting sound sleep. Both days breakfast was exactly the same. Suggest there be some variety added to the breakfast buffet.
February 19, 2013
Rated 4.0 out of 5.0 LHR
Excellent airport hotel, I would highly recommend this location
February 17, 2013
Rated 4.0 out of 5.0 by rakermoon Good value
The room was fine and the bed comfortable. I had a good meal from the hot buffet. Unfortunately my wake up call which was booked never happened, but I was awakle anyway and caught my plane. Excellent value for what I paid.
February 14, 2013
Rated 5.0 out of 5.0 by Mark0803 Fantastic Service
We arrived early on an incoming flight from Australia laden down with luggage. The reception team couldn't do enough to help us with our luggage and to try and get the family checked in early. Ben in particular was fantastic and remembered us the day after as we checked out.
Both dinner and breakfast were well cooked and served in good portion sizes.
Overall a very well run hotel, with very friendly staff and atmosphere, even the cold shuttle bus drivers were smiling!
Well done Holiday Inn!
February 12, 2013
Rated 5.0 out of 5.0 by LindaBut Very comfortable and relaxing
What's happened to the Holiday Inn? It seems to have gone up market! We were very pleasantly suprised with this hotel. The room was very spacious and extremely comfortable. I have reduced mobility so was very pleased to have the luxury of a wet room rather than bath. The only thing I would change would be to put a shower screen in to prevent some of the water spreading to other areas of the floor. Obviously for wheelchair users this would need to be opened up so it would need to be on hinges rather than fixed. Overall though, very happy to have stayed there and would recommend it to other travellers. The fact that we could leave our car in a secure underground car park was an added bonus.
February 8, 2013
Rated 5.0 out of 5.0 by bobalis1548 stopover to Barcelona
always a welcome here whenever at what ever time,and welcome return
February 3, 2013
Rated 5.0 out of 5.0 by bobalis1548 stopover from Dubai
This was my third stopover here in a month and the same standard was maintained at all times,with a nice welcome on my return from the staff,much appreciated.
Recognition on returning is welcome.
February 3, 2013
Rated 4.0 out of 5.0 by Barb5 Lovely hotel
You cannot go wrong with the Holiday Inn chain. The hotel was very handy to airport. Room was very nice. Breakfast was great and the restaurant staff friendly and attentative. The room was warmed ready for us, nice touch Totally recommend this hotel. We have booked two more nights here for a trip to Paris and then home so we will let you know if it is consistent.
January 31, 2013
Rated 5.0 out of 5.0 The best option if you're flying early
If you're flying early in the morning then spend the night before at the hotel and take advantage of the fact that it's only 10 minutes away from Heathrow. Very good service and a comfy, warm room. Food and drink in the bar and restaurant were really good too.
January 31, 2013
Rated 4.0 out of 5.0 by PathwayPal Charges For Internet
I am very unhappy as a Platnumn member of the Priority Club that you would charge me for Internet Access!! I happen to be at the upper level of several Hotel hospitality programs. It is very unusual for a Hotel Chain to charge their best customers for both Breakfast and Internet access!! I will look for a different Hotel next time I'm in England.
January 29, 2013
Rated 5.0 out of 5.0 by ricardo2013 Wonderful Hotel
Stayed for one night. Front desk people and the bus driver was impeccable, very professional and cordial. The location was a problem and generated some confusion amongst bus drivers, even when I showed the Hotel Address, the first bus driver. The first bus driver, not a english but a tall middle east man, was very rude. There are few information about Hotel directions at Heathrow.
January 28, 2013
Rated 5.0 out of 5.0 by Lucien Great hotel when you have an early flight from Heathrow
I stay here for one night in January to catch an early flight the following morning. Five minutes from the Terminals 1 and 3 by free local bus, next door from the hotel. The employee at the reception was VERY nice and smiling and everything was in order. Since it was my first stay since I became member of Priotity Club, she thanked me for becoming a member. I really was not expecting that.
The check-in was great, no waiting, she had all my info, so, no confusions, no mistakes, very easy and quick check in. Tthe room was more than I expected. There was even a small sofa in the room. . I will definitively stay here again and I recommand this Holiday Inn if you fly from Heathrow..
January 27, 2013
Rated 1.0 out of 5.0 by beanie39 Poor soundproofing
While the room was well appointed and while there was no aircraft noise coming in, the soundproofing between the rooms is very poor. I was woken up by the4 welsh guys who arrived went out came back and left at 5.00a.m.(after one of them was violently unwell for some time in the loo. I wouldn't bother staying here again
January 25, 2013
Rated 4.0 out of 5.0 by Warlock Information
It would be good if the staff were to inform guest as to the procedure for using the key card inside the room. Being a first timeer to this system it would have been nice to know how to turn on the heat.
January 23, 2013
Rated 1.0 out of 5.0 by timmer1001 Terrible Room
We had a room in a far away corridor from the lobby.... 6+ heavy firedoors to push through, no fun with luggage.
The heat did not work in the wing we stayed at. Not good at below freezing temperatures outside.
The toilet barely flushed, the shower head fell off the wall and the bathroom flooded when you showered.
This was a very poor stay for us. Nobody from the staff seemed to care either, which will certainly not make us come back to his property
January 21, 2013
Rated 5.0 out of 5.0 by Amanda59 Friendly, helpful staff
This hotel was ideal for my overnight stay in transit through Heathrow. The staff were particularly helpful with advice and looked to help out where they could do so. The bar and restaurant was particularly comfortable with excellent service for a solo traveller. The shuttle bus service to and from the hotel was really convenient.
January 20, 2013
Rated 5.0 out of 5.0 by Jan53 Perfect for a stopover
Easy to get to this hotel from Heathrow terminal 1,2,3 and the next day on to terminal 5. Don't take the hotel hoppa as its £4.50 each way per person though and public transport is FREE! The room was great and quiet and perfect for a good night's sleep.
January 18, 2013
Rated 4.0 out of 5.0 by restful A calm and comfortable start to a long journet
We stayed here before a morning flight to Australia.
The room was comfortable and large enough to repack.
The restaurant buffet dinner and its service was very good.
It was a very restful start for a long trip, and we would recommend it.
The only minor problem we had was that the instructions for finding the hotel coming from the M25 were lacking and google maps is not clear about how to negotiate the Heathrow road system, but we did find our way in and had a very comfortable night.
January 16, 2013
Rated 3.0 out of 5.0 by Welshlady Comfortable room but hotel lacked atmosphere. Did not feel at home here.
Room was clean and comfortable. However, the hotel lacked atmosphere. The bar and dining area was boring. The staff were polite and helpful at all times. I preferred the other Holiday Inn in Bath Road but this was nearer to Heathrow Airport.
January 15, 2013