Rated 4.2 out of 5 by 774
Rated 5.0 out of 5.0 An Enjoyable Stay
I enjoyed my stay at the Holiday Inn. The hotel seems to be well maintained, has a general newer appearance and the facilities available very pleasing. I had to leave before 6 am and therefore could not eat breakfast at the hotel. It was a very pleasant surprise to receive a 'take out' breakfast meal at no extra charge with tasty and nourishing items that I was able to eat at the airport. Overall my stay was a very enjoyable experience.
December 19, 2014
Rated 2.0 out of 5.0 by SANTravelers Could be great choice but major limitations undermine
One expects a few things from especially an airport hotel: quiet, good customer service, cleanliness, working facilities, free internet. This hotel does very well on the first 3 but really fails on the last 2 for us. The staff is excellent and very responsive, the hotel despite a very loud party in the lobby when we arrived (at 1 am!!) did not affect the quiet of the room, which was also clean. The breakfast is also pretty good. But we could not adjust the temperature of the shower well when we showered right before we left--it was either scalding or freezing with not much in between; and really, charging for internet after the first half hour! Might as well have charged for the water or heat in the room. Free internet at any time is an absolute requirement in this day and age, and especially for air travelers! What are you thinking? Having to join the hotel loyalty club to get free internet after the first half hour just adds insult to injury. Raise your prices by 2 pounds per person whether they use the internet or not, but provide free internet to those who need it.
December 18, 2014
Rated 5.0 out of 5.0 by MollyDuke Amazing room and service but EXPENSIVE FOOD
The facilities and hotel room were great- there was a mini-fitness centre and good overall staff friendliness- but the food was quite pricey!
December 18, 2014