Rated 3.8 out of 5 by 208
Rated 5.0 out of 5.0 by BigAussieFella Great stay at London-Kings Cross Bloomsbury
For a Holiday Inn, the bedding was amazingly good, a great night sleep had by all. Both of the Double beds in the room were extremely comfortable &, considering it was in such a central location within London, surprisingly quiet!
December 8, 2013
Rated 3.0 out of 5.0 by bokomako disappointed
Not what you expect to be a four star hotel. Rooms clean but very dated and there was a bad smell in it! Was looking forward to a pool but on the arrival to the hotel there was a sign on that it is out of order... Breakfast definitely lacked variety - especially in the bread section! Staff very friendly! More like a three star hotel...for that price one would expect greater quality and comfort.
December 4, 2013
Rated 4.0 out of 5.0 by Leslie66 Good value functional hotel
Good staff, priority club preferences provide upgraded facilities as an extra and lift quality of experience
November 22, 2013
Rated 2.0 out of 5.0 by Jude30 Not great !
The room smelt of body odour and the bathroom was not clean. Room service forgot to bring part of my order and a request to reception was ignored. Not a great experience. I stayed a few weeks ago at the same hotel and the room also smelt of body odour and they got my room service order wrong.
November 21, 2013
Rated 1.0 out of 5.0 by Lapetitegare Disappointing
I have lost patience with this hotel - the only redeeming feature it still has is the pub opposite which has good real ale, and a reasonable menu.
In times gone by, this was a good place to stay, but the rooms are tired, I very rarely get an upgrade, and getting hold of an iron is an endeavour in itself.
I think the time has come to find another hotel
November 12, 2013
Rated 4.0 out of 5.0 by Swazzer Lovely Hotel but not a comforatable bed
Arrived early and was advised our room was available, also we had been upgraded to an Executive Room due to my husbands Priority Club status. We both thought this is a good start. Went to our room, the toilet seat was broken, the cold water tap on the sink had no pressure and well what can I say about the bed mattress - it was the most uncomfortable bed we had every slept in. We both rolled into each other where it was so soft. I did complain in the morning when we checked out but I must say I think it fell on death ear !!!!!
November 6, 2013
Rated 5.0 out of 5.0 by DEavidJ58 First Visit - will use again
Enjoyable stay. Reception staff helpful. Lounge bar comfortable and welcoming. Staff attentive and responsive. Rooms were comfortable and well supplied with refreshment facilities, TV, phone. fridge, hairdryer etc. Bathroom was clean with fresh towels in plentiful supply. Only drawback was a rather uncomfortable fold down bed settee ( we had a family room) which was past its best. Breakfast was most enjoyable - wide and varied choice, easily accessible self serve counters and desks. Staff available for assistance if required. Evening meal in the Carriages restaurant was enjoyable. Good choice of menu. Food was nicely prepared and presented. Good wine list. Fine service - all at reasonable prices. Very similar to what we would pay for a decent meal at home in Devon. Overall enjoyed our stay (first time at a Holiday Inn) and would definitely look to book again either here or elsewhere.
November 6, 2013
Rated 5.0 out of 5.0 by AndyY Perfect London Hotel
Very smart hotel that is always kept clean and tidy throughout. Staff are always very helpful and courteous at all times. And the breakfast and evening meals are faultless.
November 4, 2013