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Rated 3.8 out of 5 by 317 reviewers.
Rated 5.0 out of 5.0 by Relaxed business stop-over Large hotel with a personal touch. Good central location with well insulated rooms , had a very relaxed night , staff very helpful and friendly. Only had breakfast in the restaurant which had good selection of hot and cold. July 20, 2014
Rated 1.0 out of 5.0 by *worst holiday inn ever* After struggling to find a parking space due to taxi's waiting, finally checked in to find the concierge rude and not bothering to be polite - he simply gestured to the vehicle registration book to fill my details in. When leaving the hotel for the evening and requesting a mini-cab to be called I was instructed to "just wait outside"! Returning to the hotel in the evening the bar staff were surly and informed me that I would only be able to order one drink as the bar was closing due to the fact I was the only guest there! There was a 'gift shop' where I was told I could purchase soft drinks but this took over half an hour as the member of staff required to open this shop couldn't be found. The room I was placed in was next to a service door which was constantly in use from the early morning with staff having no regard for guests and slamming this door closed. I would not recommend this hotel to anyone. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable average hotel for its class Having spent 5 weeks travelling through China, Mongolia, Russia, Poland France and then London at the end of my trip, this hotel was at the standard expected of a 4 star hotel - and better than some. Good points - helpful reception staff, nice breakfast, good room service. Only sour note - someone from front office giving me the put down when I asked for a brochure or post card of the hotel (I collect these for my records as I can't remember every place I visit) saying they don't have one because people go on line and get the info they need from the website these days (not true I have brochures from the other 15 hotels I have stayed in on this trip) BUT I am not surprised they don't have a photo because from the outside this is the ugliest building I have ever stayed in - typical of the ugly brown bricks in much of England but fine inside if you get over the exterior July 16, 2014
Rated 5.0 out of 5.0 Good location A good place for lodging in downtown London. Walking distance to Kings Cross. Wifi is not stable though. July 15, 2014
Rated 5.0 out of 5.0 by Great hotel to use If ever I have to stay in London on business I always try to use this hotel. The staff are friendly and efficient, it may not be as convenient as some others, but the price offers good value for money. As a woman travelling alone it is always daunting to stay in a hotel but I always feel perfectly safe here both using the bar, restaurant and pool. The speedy check in and out mean that you waste little time and the free internet that I was offered this time was a very welcome bonus (albeit that the connection speed was somewhat slow, I wasn't about to complain as it was free !). All in all I can thoroughly recommend his hotel and as long as I am booked in here I actually look forward to travelling to London ! July 15, 2014
Rated 4.0 out of 5.0 by London-Kings Cross Bloomsbury - good night sleep Had never stayed at this hotel before but my experience was good; the bed was comfortable so I had a good night sleep which I don't normally when staying at hotels. The breakfast were served fresh which again, mostly they are prepared well in advance and by 9am, there's hardly any food left. I would have liked some vegetarian sausages in the menu tho but I must admit, I have forgotten to ask if this is something that the hotel can offer. The only downside to this hotel is the parking spaces are very limited. I preferred to travel by car as its convenient for me and my next visits will have to be somewhere where car parking is ample. I will come back here again tho whenever I come to London to visit my friends or going shopping. July 14, 2014
Rated 4.0 out of 5.0 by Excellent London hotel in a lively area We booked a short stay of one night with the Holiday Inn / Kings Cross in order to have somewhere to come back to after a wedding reception in the area. We were very grateful that the staff were able to have a room ready for us well ahead of the usual check-in time, so we had a few minutes to freshen up within the comforts of a spacious executive floor room, before we headed out. It made all the difference! We were also offered a complimentary drink or a voucher for IHG points which was a nice gesture. The queen bed room on the executive (8th) floor is quite spacious by London standards, with plenty of storage and a separate ‘living room-style’ set-up to break away from a typical bedroom environment. Breakfast is quite good with a decent variety of cooked English breakfast options. We were unfortunately woken up at about 4am due to a fire alarm which thankfully only lasted for a few seconds so we didn’t have to leave our room. Overall it was a pleasant stay and we thank you for it! July 13, 2014
Rated 4.0 out of 5.0 by 床鋪舒適 整體不錯,但離地鐵稍遠,入住時半夜警鈴大作,打電話到服務台無人回應,只好自己下樓查看,在半路遇到服務人員解釋微系統故障,但卻影響了睡眠, July 11, 2014
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