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Rated 3.8 out of 5 by 342 reviewers.
Rated 3.0 out of 5.0 by Disappointing food Disappointed by the choice and quality of the food in the restaurant. This was not to the normal standard I have come to expect at a Holiday Inn. The service in the restaurant was somewhat disinterested. It would appear that the price paid for the meal was due to the London location and not based on quality. July 4, 2014
Rated 4.0 out of 5.0 by Friendly service First impressions when approaching the grounds were modern, clean and sophisticated. I was greeted with a smile, friendly and efficient service. Beautiful decor and furniture creating a lovely ambience. The room was light and and well laid out with all the amenities one would expect. Breakfast was the highlight for me, i certainly had a good fill. If visiting this area again i would certainly use this hotel. July 3, 2014
Rated 5.0 out of 5.0 by Stop off en route to Paris Without a question your hotel made our stop over en route to Paris memorable... I have to pass on my absolute delight to meet your two bar staff (Eddie... 2 Indonesian (maybe) guys)) We had an absolute riot in the bar and were entertained to the point of tears of laughter... They are a credit to your hotel and should be the yardstick for all IHG barstaff.... The curry restaurant was the next stop and provided authentic South Indian cuisine that tasted just like a visit to my Indian friends parents house.... thats a big statement! I can thouroughly recommend the hotel and its staff and I will be returning very soon for curry and laughs with Eddie Truly 5 star July 1, 2014
Rated 2.0 out of 5.0 Staff Staff should be more courteous Hot food should be served employees should be available to take your luggage from parking to front desk June 30, 2014
Rated 5.0 out of 5.0 by Great Service Travelling with two young grandchildren, it was such a relief to be attended by friendly and helpful staff at the reception after 13 hours' flight. I was able to book the BigBus tour at the concierge and free wifi throughout our stay was a bonus. Like all Holiday Inn hotels, there were two queensize, comfortable beds and clean bathroom. Although it is Holiday Inn King Cross, it is about 15mins' walk to King Cross St Pancras Stations. It is advisable to take a taxi if you have heavy luggage otherwise not a problem with cabin trolleys. June 29, 2014
Rated 5.0 out of 5.0 by staff & Facilities All staff were very courteous & professional especially the evening restaurant staff Xavier & colleagues. Wasn't keen on the complete self service breakfast, it would have been nice to have the table laid and not have yo wonder around the restaurant looking for cutlery, tea etc. On the whole very good hotel and well worth the money. June 26, 2014
Rated 5.0 out of 5.0 by Perfect. Wonderful Stay I stayed here with my two daughters. Room was clean, comfortable, modern. Location is excellent. 10 minute walk to King's Cross/St Pancras Tube station. We felt very safe walking to and from station at all hours. Staff friendly. I am looking forward to staying here again. Only downside is expensive wifi. June 25, 2014
Rated 5.0 out of 5.0 by Great location This hotel is a very nice hotel. I was on a weekend break with my wife. It was idle not in centre and a few nice pubs and restaurants nearby but also a short walk to kingscross. Also it only a 30 minute walk to leicester sq and convent garden Great place highly recommend June 25, 2014
Rated 4.0 out of 5.0 by Friendly staff and good standard Positive experience in walking distance to British Museum. We spent 4 nights with children in London. Perfect distance if you like to walk, just 15 - 20 min walk from British Museum and 1 minute to the closest Banksy graffiti painting. June 23, 2014
Rated 5.0 out of 5.0 by 10 years of great service I've been staying at this hotel for ten years now. Issues have arisen but the staff have been excellent. I have special dietary requirements and the Chef has been very helpful. Getting to places in London is easy - the 63 bus stops outside every 5 mins and takes about 10 mins to Blackfriars and less than that to Kings Cross. Gym is pretty good and the staff are really professional, food is the usual Holiday Inn fare with the standard IHG menu. Love the Rasa restaurant - consistently excellent. Management and staff remain approachable and helpful. Recommended for a regular stayer. June 23, 2014
Rated 4.0 out of 5.0 by Business Trip I stayed for a week and found the hotel room very comfortable. both the food in the restaurant and room service were great quality and value. June 23, 2014
Rated 5.0 out of 5.0 by Relaxing stay I was very tired and hungry when i arrived at the hotel. I was greeted by a friendly attentive team and found my stay relaxing and enjoyable. I was staying for business reasons and on my own, which can be a lonely experience, but I found the evening passed pleasently due to the attentiveness of the team. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. i had a great stay at Holliday Inn in Kings Cross the hotel is well positioned and easy to get to in a Taxi taxi drivers were all aware of its location June 18, 2014
Rated 2.0 out of 5.0 by POOR SERVICE: BADLY LED STAFF I FEEL MY PREVIOUS COMMENTS SAY IT ALL WHEN STAFF PREFER TO SIT/STAND AROUND IN GROUPS TALKING THEN THE FUSTRATION OF YOUR CUSTOMERS GOES THROUGH THE ROOF June 17, 2014
Rated 4.0 out of 5.0 by Nice Hotel, No Frills In general the hotel was fine, nothing special. The room was spacious enough, the bed was comfortable. I slept well. I had the English Breakfast option, which had many options and one won't walk away hungry. The gym facility was fairly nice, although it got really crowded in the mornings and I couldn't always get a cardio machine. The hotel is located near many tube lines and bus lines, so it was very easy to get around. You're a five minute walk from Exmouth Market, which has fantastic pubs and restaurants, and maybe a 15-20 minute walk away from Angel. The internet service was not fantastic, so if you need to do a lot of work from your hotel room, you may want to reconsider. I ordered room service two times, and I must say that both times I was seriously disappointed. The food was pretty bad, to be honest. I did eat at the Indian restaurant for dinner, and that was tasty. The only other complaint I had was that the staff made a mistake on the billing for my room, and it took MANY times talking to them to correct it. They were pleasant enough, but it took some time to remedy. I also witnessed one incident where one of the concierge staff really got angry at some guests, and it got rather heated. I had witnessed this particular staff member get rather aggressive before, but he was honestly the only person that was not very helpful. I would stay here again for work, which is what I needed it for. It is a busy place, lots of people in and out, but was a decent value for London. June 16, 2014
Rated 4.0 out of 5.0 by Good stay Over all good hotel with good amenities, but price and Wi-Fi let it down. June 16, 2014
Rated 4.0 out of 5.0 by good place to rest bed and pillows were perfect. not noise rooms, perfect alarm sistem. June 12, 2014
Rated 4.0 out of 5.0 by Good indian food The hotel is reasonably close to Kings Cross and is overall a good hotel. The indian restuarant is very good and excellent value for money for this part of London. June 10, 2014
Rated 4.0 out of 5.0 by Comfortable room, good location Stayed for a week on business but would also choose this hotel for personal reasons. The hotel was clean and the breakfast was very good each morning. I would have liked to have been able to use the gym without having to pay extra for it. I would also advise the front desk staff to offer the wifi to IHG reward card members without them having to ask for it. That would be a nice little welcome to the hotel as well. June 9, 2014
Rated 3.0 out of 5.0 by Need to be renew Rooms furniture needs to be renewed, also the quality of the breakfast for the price was really poor. June 9, 2014
Rated 4.0 out of 5.0 Good service, nice hotel Have stayed here quite often over the past month or so and have enjoyed my stays at the Holiday Inn Kings Cross. The only downside is a lack of a fridge in the room. June 9, 2014
Rated 2.0 out of 5.0 by service service leaves something to desired. The hotel could do with refurbishment June 5, 2014
Rated 3.0 out of 5.0 by Good location The hotel has a good and central location - 20 min of walk to many turist places. June 5, 2014
Rated 5.0 out of 5.0 by A fabulous place to stay Room fantasic we were comfortable and relaxed.Breakfasts were amazing especially the scrambled egg set us up for our days of sight seeing.All staff were friendly,helpful and nothing was too much trouble.Thank you Holiday Inn Bloomsbury June 4, 2014
Rated 4.0 out of 5.0 by Comfortable room Got to room late and therefore didn't use many of the hotels facilities but had a good night's sleep. Room was very quiet and comfortable. June 4, 2014
Rated 4.0 out of 5.0 by Overpriced but nice rooms Great rooms but very expensive. Plus they have the nerve to charge for wifi when you can get it for free at most cafés. Not impressed that they charge for breakfast and wifi after paying so much for a room. Room and bathroom were clean and comfortable. June 3, 2014
Rated 4.0 out of 5.0 Good location Good base to stay. Close to Kings cross 5 to 10 minute walk or can get 63 bus stops outside ideal with travel card/oyster. Kids enjoyed Harry Potter Platform 9 3/4 and the adults The parcel yard for a drink & food if required all in station good photo opportunity. Good links to Theatres and all tubes. Facilities in hotel good if you have the time. Beakfast good with plenty of food & choice starts the days off well. June 3, 2014
Rated 4.0 out of 5.0 Comfortable and convenient hotel The hotel is a 15-minute walk from the King's Cross Station, but with the bus station right outside the hotel entrance, this is a really convenient hotel. Hotel service and amenities are average given the price it is charging. Overall still recommendable if you are looking for convenience and comfort-ability. June 3, 2014
Rated 1.0 out of 5.0 by Faded Bloomsbury We booked 4 nights here had stayed here some years ago & knew it wasn,t far from Kings Cross. We arrived just as some 4 members of staff were outside due to someone causing a disturbance ( not sure) I was outside the door with a suitcase & bags etc , *3 male staff went in and closed the door as if I was invisible, the remaining FEMALE staff member opened the door to allow me to enter! Reception was OK but little info re breakfast times/payment & the pool etc out of action "for 24hrs for cleaning" it remained CLOSED throughout our stay! not good as we had our 2 young nephews with us & it was one of the reasons we booked. Staff ?concierge miserable, not welcoming at all. no name badge. Breakfast - Friday -vouchers ( reluctant at first to charge to my room even though I told her I had account as Rewards member etc). Saturday- no vouchers & advised by staff SEPARATE rooms because I only wanted Continenta!l -as there were 4 of us I made it known I would NOT eat in a separate room & after discussion with ?senior female ( who bad-temperedly shrugged her shoulders) we were waived into the breakfast room- Sunday no request to separate us. On the whole I found this rude, archaic & thought that the staff need to look up the word GUEST as they appear to think we get in the way of their day! Breakfast was basic, cheap sliced bread, sliced cheese & some kind of processed meat etc for Continental" laughable! Tea & coffee in urns on a separate table , no info re ordering anything other than what was on display. Staff miserable, bad mannered & clearing away breakfast long before it was officially finished.! VERY, VERY, DISAPPOINTED & as a Rewards member I feel this hotel badly lets down the IHC group. I am a professional ,a trained nurse & have looked after hundreds of people ,all ages/types & was pleasant, helpful and caring as I was trained to be & wanted to work with people, WHY do the staff work here? they obviously DON,T like people! I would not stay here again & not recommend it to family & friends Bedroom poorly cleaned hairs on bathroom floor still there after 4 days. June 2, 2014
Rated 4.0 out of 5.0 by Good value for money Really pleased with hotel, room and food. Staff were really helpful for instance we required a new kettle and it arrived within 15 mins. Hotel is a bit of a distance away from nearest tube station June 2, 2014
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