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Rated 4.0 out of 5 by 688 reviewers.
Rated 3.0 out of 5.0 Good Stay generally good quality and within walking distance to Kings Cross station. Wifi signal was however poor. Although the air-conditioning was good I could not get any fresh air which I love. The windows could not be opened. Overall the stay was good enough. August 30, 2015
Rated 4.0 out of 5.0 Lovely staff, shame about the noise Unfortunately at the time we stayed the 6th floor was being refurbished. When we checked in at 3pm I was hoping to have a quick nap before going out again. This was impossible because we were given a room on the 5th floor and there was loud drilling and hammering directly above us. The noise stopped in the evening, but started again at 8.30am, which I thought was a little early. I am sympathetic to the fact the refurbishment has to be done, and I might not have even mentioned it except for the fact I had purposefully requested a quiet room - so why put us on the 5th floor? Also, the wifi didn't work. Apart from that, the room was lovely, clean, comfortable and we did have a good night's sleep. Every single staff member we spoke to was polite and friendly. Would stay again, but would request room away from refurb! August 30, 2015
Rated 5.0 out of 5.0 by All Positive Ratings given say it all. This is a 4 Star hotel and it delivered. Nothing to be picky about. Do your homework on location before you book and then take advantage of the area and its proximity to attractions you want to see. There are plenty of different things to do at this side of London and the rest of the city is accessible from three walkable Tube stations (Farringdon, Russell Sq and Kings Cross). We booked this as part of a Superbreaks train/hotel package and this was a much cheaper option than booking the hotel though HI website. If offered, take the breakfast option, which was great. Fully recommend August 30, 2015
Rated 3.0 out of 5.0 by Shower Staying at this hotel 16July for three days and found shower over the bath. For 2 80 year olds most unsatisfactory. We were booked for a further stay from 10th August and requested a room with walk in shower and were assured that we could have one. On our return for our second stay we again requested a walk in shower and receptionist was processing our registration when male superior intervened and insisted on giving us room with shower over the bath and promising to arrange swivel seat that would make it much easier. The seat provided was totally useless. Would never stay here again nor recommend it and will advise travel agent accordingly. August 29, 2015
Rated 4.0 out of 5.0 by Good service but small room! our room was modern but the main problem was the very small space. We were three in the room and you could not walk. my bed was a sofa and was not very comfortable instead the bed appeared comfortable and spacious. the room was clean the only problem is that the rooms are redone after five in the afternoon, so if during the day came back in the hotel, the room still had not cleaned. August 29, 2015
Rated 5.0 out of 5.0 by Great place great value Even though it was really busy with famalies the service was excelent! Buffet bar replenished as soon as something ran out, set evening meal was fabulous quality for £20! Very welcoming staff and conceriege very helpful. Luggage storage really useful facility. Good value. August 29, 2015
Rated 5.0 out of 5.0 by Excellent Everything perfect,large room,clean,good breakfast and staff very kind. August 28, 2015
Rated 5.0 out of 5.0 by Un buen hotel Es un hotel muy bueno. Estuvimos de vacaciones 4 noches, la habitación bien, podia ser un poco mas amplia, pero las camas muy comodas, limpio, además están renovando. Hay personal que habla español y son muy amables. Solo 1 pega por poner algo, el metro está a 15 minutos andando. August 28, 2015
  • 2015-09-01T10:47:47.623-05:00
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