Rated 3.8 out of 5 by 242
Rated 4.0 out of 5.0 by Gridiron Fan Good central London location
The Hotel lives up to the "Holiday Inn" brand reputation for consistency of service
October 5, 2014
Rated 4.0 out of 5.0 by PB2112 Keep up the good work
I stay at this particular hotel twice a year, in addition to various others in the IHG group. This time it occurred to me that the restaurant seems to be very well managed. The quality of food at breakfast and lunch is always much better than average and has not shown any sign of decline over the past few years. All the staff I met were friendly and attentive too. Good news.
October 5, 2014
Rated 4.0 out of 5.0 by MrMrsP Great central location
Selected this hotel because of it's central location and wasn't disappointed. Didn't use a lot of their facilities on this trip so can't comment on those.
October 3, 2014
Rated 4.0 out of 5.0 by Greg1-9 Busy City Centre Hotel
I have stayed here on numerous occasions and always on business. Check-in/checkout is usually always a nightmare as this is a typical busy city centre hotel. Queues form very easily as the entrance/lobby is very compact.
It could do with a minimum of 3 people working on reception with perhaps a concierge who knows London well and who can assist guests/tourists.
September 30, 2014
Rated 3.0 out of 5.0 by Soph603 Good Location, but hotel needs improvement!
The hotel is in a great location, just a short walk from Oxford Street, bar's, restaurants and cafes. The reception is really nice and bright and the bar area is too.
When we arrived the check in process was slow and difficult. Only one of our two rooms were ready with no explanation why. We were not directed to the room that was ready once we received the key, however it was not hard to work out we were on the ground floor.
The decoration of the room was vastly different from the reception. Although the it was clean and tidy the room was dated! The rattling from the pipes was terrible and kept me awake most of the night and the double beds are small! My feet were hanging off the end and I'm only 5'6.
The reception staff seem difficult, and for the price of the room me and my husband were left dissatisfied. I think the rooms could do with a revamp ans the staff need better training.
Don't book this room if you want a view!
I would only recommend this hotel for the location.
September 26, 2014
Rated 2.0 out of 5.0 by nicolaiskov2 Malo malo malo
Estuve solo una noche en este hotel, llegue a eso del atardecer, tipo 7 de la tarde. Estabamos cansados pq habiamos tenido un día muy agetreado y la verdad que queríamos descansar, luego de hacer el check in, fuimos a nuestras habitaciones y la verdad me dieron bastante mala impresíon por lo chicas y lo viejas que se veía. Después de descansar un rato bajamos al comedor que era buffet o carta, elegimos buffet para salir rápido del trámite. El buffet tenía buena pinta pero en realidad al probar los distintos platos todos estaban defectuosos en sabor y textura. Malo para ser sincero. Finalizando agrego que al llegar a nuestra habitación habian dos chaquetas una de hombre y otra de mujer en el closet y una de ellas tenía un celular dentro de sus bolsillos, dejamos todo en recepción, pero se nota que el que hizo la pieza ni se inmutó por haber visto esto.
September 25, 2014
Rated 4.0 out of 5.0 by Stellibobs33 Cumfy Beds are the best
Fresh crisp sheets and comfortable bed the best food for a nice break and remember all the nice things that that break gives.
September 18, 2014
Rated 5.0 out of 5.0 by Merlin232 Hotel in London above the average
Staff was friendly and helpful. Well located. Safe, nice area, near shopping and public transport. Good quality rooms. Feel safe.
September 17, 2014
Rated 4.0 out of 5.0 by Maggi1970 Ok hotell to bee in London
Central. Good breakfast. Good sizes rooms. Poor internet. No adapter availiable. Staff in reseption could be more helpful.
September 16, 2014
Rated 4.0 out of 5.0 by zvikaSW chekc in check out
i have arrived at 2330 --- (i did call the hotel a day beofre to let them know )
i had to wait over 15 minutes for someone to come to the fron desk ... i was not inforemd about the wifi --- i had to ask for it myself
check out --- the same person who did the check in-- he billed my credit card for somelese room --- he did not even ask for the room number -- so i did it for another room --- ofcourse we had to redo it again
i did oreder a taxi for 6 am -- and becouse of that the meter was on while he was waitng -- and so the taxi fare was doulbe
the only thing that the staff was able to say "sorry it is early in the morning " ===6 am
September 16, 2014
Rated 4.0 out of 5.0 by petersen74 Smoking rooms
Just a pity that the hotel no more can offer a smoking room!
September 11, 2014
Rated 1.0 out of 5.0 by supermamy decepcion
no cumplio con las expectativas de un Holiday Inn lo unico bueno del hotel la ubicacion,llegamos antes de la hora del check inn dejamos las maletas y parte de la familia salimos a dar una vuelta habiendo entregado papel de reserva ya pagado el hotel por internet,cuando tuvieron la habitacion avisaron a la parte de la familia que quedo en el hotel y para nuestra sorpresa nos llama la familia diciendo que la habitacion que teniamos ya pagada desde España y que era para 4 solo era para 2 y que no habia mas disponibilidad de habitaciones,tuvimos que volver correiendo y montar una gran bronca para arreglarlo.servicio pesimo
September 11, 2014
Rated 5.0 out of 5.0 by Heff57 Brilliant staff and great hotel
From arrival to departure all of the staff were simply superb, friendly accommodating and happy to help
The room was excellent and the stay exactly what I expect from Holiday Inn. Simply brilliant.
September 9, 2014
Rated 4.0 out of 5.0 by zahava hoursekeeping
On one occasion our room was not cleaned and bed was
not done, though there were signs that someone had
entered our room and thrown the towels on the floor and
placed the cups and spoons in the sink for washing, but
were not washed. When we asked our maid, she claimed
she didn't know who had entered the room. On another
day our room wasn't cleaned at all, but perhaps the sign
left on the door was the reason. I would have expected
for someone to knock and see if we were there.
Your ad shows and very nice and modernly furnished
room whereas our room was quite the contrary. Ours was
quite a long stay, 10 nights, and I would have expected a
More hooks should be put up in the bathroom and the
towel rack is far too high and far away for comfortable use.
September 5, 2014
Rated 4.0 out of 5.0 by iris57 great location
Great location. Attentive and helpful staff. Plentiful breakfast buffet.
September 3, 2014
Rated 4.0 out of 5.0 by J20DGH Nice Hotel in good location
This Hotel is just right for Oxford Street and Theatre land
August 30, 2014
Rated 5.0 out of 5.0 by Toothfarrier I night stay on the 16 of August 2014
My wife and I came up to London and stayed at the Holiday Inn Oxford Circus on the 16 of August. It was nice and central for our shopping at Oxford Street and also when we went to the theatre in the evening.
The staff were friendly and engaging.
We spent some time in the bar where we had a few drinks as the bar was open till late.
August 30, 2014
Rated 4.0 out of 5.0 by David 888 Central & Good Value
Hassle free - stay great location for Oxford St & Theater Land with plenty Restaurants & Cafes nearby. Second visit - would use again.
August 30, 2014
Rated 3.0 out of 5.0 by toronto_midtown Excellent location near shopping
Close to the shopping area on oxford street. Comfortable rooms for a family of four. Wifi internet does not work properly in rooms.
August 25, 2014
Rated 5.0 out of 5.0 by Tankie Weekend Break
Excellent hotel, which is clean and quite. The staff are superb and the overall experience was very good value.
August 22, 2014
Rated 5.0 out of 5.0 by JohnB13 Excellent Central London hotel
Situated in a quiet street just minutes from Oxford Street, this hotel provided an oasis of relaxation. Check in greeting was efficient and friendly. The room was quite small but adequate for our needs. Well appointed and comfortable. Service in the bar was first class. Breakfast offered a wide choice, good quality and presentation. Again, staff were friendly and efficient. Will most certainly choose this hotel when next in the area.
August 18, 2014
Rated 3.0 out of 5.0 by thumperk9 Downtown London
Ok place to stay. Good location for the town. Hotel needs some updating. Staff was very nice
August 15, 2014
Rated 4.0 out of 5.0 by Shura london
Not a bad hotel for London, location is good. Area is quiet for being in the centre.
August 14, 2014
Rated 4.0 out of 5.0 by ManuelC Sweet London nights
Well situated in a quiet street. Comfortable hotel in an ancient building, with modern rooms. Very friendly and helpful personnal and awesome British breakfast, we'll sure come back
August 14, 2014
Rated 3.0 out of 5.0 by Daveh1968 HI Oxford Circus
Good location for the shops and only a short walk to the tube and other places to see, I new the hotel rooms would not be great and did not expect to see anything out of my hotel window, overall I thought the room rates are expensive, but this is Central London mid week, what else do you expect, there are better hotels in the IHG chain in London', I had a client meeting a few mins away so it ticked the boxes for me.
August 13, 2014
Rated 1.0 out of 5.0 by Jayne30 Very disappointing
Uncomfortable hard bed
No toiletries in bathroom
Plastic glasses in bathroom only option open to us. Refused proper glasses as against company policy ! Shocking
Poor breakfast service with nobody offering to serve hot drinks
Bar is more like a lobby and never any staff to serve
August 12, 2014
Rated 5.0 out of 5.0 by Abingdon Great experience
When looking at other reviews we could not understand how some people saw their experience as poor and some saw their experience at level 5 ( excellent ). It was with some trepidation therefore that we booked a weekend stay. As an IHG Platinum Ambassador member who has trusted this hotel group for 30 years I should have known better.
The position in London is excellent. Hotel decor is fresh and modern. The attitude of the staff was superb. The quality of food especially breakfast was the best that I have ever had. In all a great hotel providing a lovely weekend break. We shall return.
August 7, 2014
Rated 5.0 out of 5.0 by summer01 A PERFECT WEEKEND AWAY
I would highly recommend a stay at this hotel Everything was just perfect The location was perfect for central London shopping and the room was faultless I would without hesitation book again when I want a break in London
August 6, 2014
Rated 4.0 out of 5.0 by pickle100 great locaton
good value hotel with clean rooms and friendly staff - great location in london had a great nights sleep very quiet and yet only seconds from oxford street.
August 1, 2014
Rated 1.0 out of 5.0 by penny14 penny
I am afraid my experience at the Holiday Inn was schocking. I have stayed at HI all over the worked and this was def the worst we had booked ten nights in all over a three wk period, the first night was disgusting, they then moved us to a slightly better room the next night and when we came back moved us to the executive suite, toilet not attached to the floor when you sat on it it moved, bath mat, had holes in, could go on and on, somebody had been smoking in the room matches on the floor etc
Every time we re checked in they told us breakfast was not inclded luckily I had all the proof of my pre payment so I could show them proof that it was prepaid. We tried to transfer to another HI but us it was all prepaid they would not let us.
The position f the hotel was excellent but I can assure you when we return to London we will def nit be staying at that hotel
August 1, 2014