Rated 4.2 out of 5 by 433
Rated 3.0 out of 5.0 by Wolfy14 Poor Food Selection
I stayed 2 nights and on the first night I requested a Rib Eye steak only to be told they had been taken off the menu, I then asked for the Sirloin but was informed that all steaks had been taken off!! I then selected the beef rib and was initially told that that had now finished, however after complaining one miraculously became available. I did manage to get a steak on my second night but I would have to say that the quality was poor. Unless the food improves I will not be staying at this hotel again.
May 6, 2014
Rated 5.0 out of 5.0 by Irene21 Wonderful stay at this hotel
Just back from a fabulous short break in London. The hotel was great would definitely recommend it. Nice area very quiet near to tube station. Lots of nice restaurants around the hotel. The room was comfortable clean and very quiet. Buffet breakfast lovely lots of nice fresh food. Staff very attentive. All staff we met in the hotel were very friendly and always smiling and chatting making sure you were all right. Definitely be back to this hotel if we need to stay in London again.
May 1, 2014
Rated 5.0 out of 5.0 by Billyboy25 An excellent base for visitors to London
Close to tube stations and within easy walking distance of Oxford Street and Regent Street, the location is ideal for visitors to London. In an attractive and vibrant area with some good restaurants and bars and, most importantly, the streets are safe.
Our Executive room was comfortable and of reasonable size. The beds were good and a choice of pillow was offered. Housekeeping standards were high and towels crisp white and of good quality. Breakfasts, charged at a nominal extra, were particularly good but best of all were the staff. Friendly, courteous, helpful and attentive, and mainly young people from countries far and wide, the quality of the service provided was way beyond our expectations and our expectations were high!
May 1, 2014
Rated 4.0 out of 5.0 by alison57 Central London hotel
My friend and I stayed for one night as we were attending an event at Madame Tausauds last Saturday night. The hotel is only a 10 minute walk away from Madame Tausauds and Oxford Street. The staff were very polite and helpful and the breakfast was excellent. The hotel is also in a quiet area. I would stay here again.
April 29, 2014
Rated 5.0 out of 5.0 by Mauran Ideal Hotel
This being the first time that we have stayed at this hotel we were pleasantly surprised, the postion of the hotel was ideal only a short walk from Leicester Square, room was first class and the buffet breakfast was excellent. I would recommend this hotel to anyone having a break in London.
April 29, 2014
Rated 5.0 out of 5.0 by Shoe queen Great location for a city break
Stayed here for a weekend away with 'the girls' shopping and theatre etc. The hotel was in a great location, only a short walk to Oxford Street. The staff were polite and helpful. Breakfast was great, busy but all food was available and again the service was good. Would recommend this hotel and would definitely stay there again.
April 19, 2014
Rated 5.0 out of 5.0 by Henners Easy stay
10 min walk from Euston station, staff greeting was lovely, clean comfortable rooms, breakfast was vast n filling!!!! Weekend stay was really good, we always use this hotel when we stay in London...recommend it for sure...I'm back again in two weeks....
April 18, 2014
Rated 5.0 out of 5.0 by Bev60 Totally met our needs
We booked here for 2 nights using the Holiday Inn Runners Marathon Package and very impressed with everything. From the warm welcome when we checked in, quiet comfortable room, food catered for runners and the coach to take us to the start in the morning, we couldn't fault anything (well only small little niggle was shower head was a bit wonky but nothing major & only mention it on here so you may take a look at it as forgot to report it on check out!). It helped make getting to the start a totally stress free experience & also ideal to just flop in post race comfort admiring our medals!! Would highly recommend & would definitely use this Holiday Inn again. Thank you for a lovely relaxing stay.
April 15, 2014
Rated 4.0 out of 5.0 by SPELL Regular Stay
Good Solid Hotel, very good front of house staff, Restaurant and Bar are a little sterile, I have had both Breakfast and Room Service and both were positive if not top notch.
One of the best front of house Managers in London.
April 14, 2014
Rated 5.0 out of 5.0 by Aljan Marathon Package Recommended
Booked the Marathon package. An excellent stay. Staff very polite and friendly making every effort to support runners and guests. Staff even dressed as runners on the day. Well done.
April 14, 2014
Rated 5.0 out of 5.0 by Liverpoolgal Helpful and friendly staff
I was really impressed by the cheerfulness of the staff, at both breakfast time and throughout the day;nothing seemed to be any trouble and any request was met promptly and with a smile;I must mention Maria Teresa, Eva and Greta for thei ready smiles and even the Chef came out to enquire about the food:nice touch! The receptionist were pleasant and professional in dealing with their remit and even the Maintenance manager came to our rescue when the television set needed adjusting. All in all, an excellent experience.
April 10, 2014
Rated 1.0 out of 5.0 by Huvuhvjhvjhvjhv Poor everything byeeeeeeeeeeeeeeeeee
Noisy rooms and huge queues at breakfast.
April 9, 2014
Rated 5.0 out of 5.0 by Stevo12 Good reception
Reception staff very friendly when I checked in and helpful, breakfast good
April 4, 2014
Rated 4.0 out of 5.0 by ceasar43 A pleasant stay
A pleasant stay in the heart of London. I appreciated having an iron and ironing board as standard in the room. The towels were a little linty with fluff. The room was clean and comfortable. The room was quiet and allowed for a good night's rest.
April 4, 2014
Rated 5.0 out of 5.0 by Branby A great place to sleep
We can absolutely recommend Holiday Inn - Regent's Park. Why? Because it was just what we needed, where we needed it to be.
Visiting London for the first time, this was the perfect place to put our feet up after hours and hours of walking around, during our stay.
Getting of "the tube" the first evening, five minutes from the hotel, we were greeted with a smile. We dropped of our bags and walked just around the corner for a quick evening dinner. The next morning, after picking up a cup of coffee around the same corner as the evening before, we walked for about 20 minutes, and found ourselves in the middle of Oxford Street. And the last day we took the bus to Camden Market, from the bus stop just three minutes away. The location is in other words absolutely perfect!
A comfortable bed, helpful staff and a clean bathroom was appreciated, every time we returned to the hotel to recuperate.
April 3, 2014
Rated 5.0 out of 5.0 by chippy 58 great service
When I arrived at the hotel I was greeted with a nice warm smile from the receptionist who was very helpfull and explained everything very clearly.
The bar staff were also very warm and very helpfull.
In total I was made to feel very welcome.
April 1, 2014
Rated 4.0 out of 5.0 by AWSE Good for Business trip
One of the best Hotel in London for the money. Close to underground station and Oxford street.
March 31, 2014
Rated 1.0 out of 5.0 by Platinum_HR Zero value for money
Poor buildnig, poor staff, no platinum member welcome, extremly expensive for that hotel class. In one word - never again.
March 30, 2014
Rated 3.0 out of 5.0 by Jimbob54 Excellent staff but poor internet service
Stayed at this property for three nights last week.
Staff were friendly and helpful .
As a business traveller internet access is of vital importance when selecting a hotel.
In this day and age a connection speed of 200K is a joke.
Yes it is free to gold and Platinum card holders, but even the "high speed" connection that one of my colleagues purchased was only 1 Mb.
Travellers expect better than this and due to this poor level of data service it is unlikely that I would stay at this property again.
March 30, 2014
Rated 5.0 out of 5.0 by 54Ann Excellent room
We stayed last weekend from Friday through to Sunday. Our room was on the 6th floor, it looked like it had recently being refurbished. It was well furnished and extremely clean with windows that opened into a interior courtyard. If we had not seen people on this floor we would have thought that we were there on our own, very quiet. The bathroom had a choice of two types of shower head. My husband was extremely impressed with the finishing. We prefer a cool room and requested on Saturday that the radiator was turned off (no thermostat control on radiator), immediately was offered a change of room, but we declined. On return to the room this was done. Excellent service, will definitely be using this hotel chain again.
March 29, 2014
Rated 3.0 out of 5.0 by Nelly Mae Good location but a bit shabby
Checking in was difficult, due to the fact that agency that I used had slightly changed the lead name.
Room okay, but bathroom was in need of a good makeover.
Bar and bar food was good and staff very friendly, as was breakfast.
March 28, 2014
Rated 4.0 out of 5.0 by ABKidz Good location for seeing London
On arrival, we weren't welcomed particularly well. Nothing was explained to us about the facilities, and even though we had no breakfast booked, no one tried to sell us breakfast. Strange!
The room was clean and tidy, comfortable. We had bottles of water in there and a kit kat, but only 1 even though there were 2 of us. We didn't know whether these were payable or not so left them!
The bathroom was clean and bright with nice products. Only one pair of slippers - even though there were 2 sets of towels. Shower was a bit weak.
We didn't eat in the hotel so I can't comment on the F&B side of things.
The hotel was very convenient for walking into the west end, and for the tube station as well. I would stay again on that basis but compared to other Holiday Inn Hotels or other IHG's the customer service wasn't the best I have ever had.
March 26, 2014
Rated 1.0 out of 5.0 by frequent _traveller Bad Experience
A bad experience with this hotel. I checked into the room but could not shut the door as there was some problem with the door. I requested for a room change, but I was told that the hotel was fully booked and the only room available was an accessible room. I am not used to accessible room, especially higher toilets etc , so it was very inconvenient for me to use it. There was some light in the room though out the night, which did not let me sleep at all.
As a Gold Elite customer, I received complementary internet, but it did not work. The speed was so slow that I could not even check my e-mails.
Overall, a bad experience. Not a value for money!!
March 24, 2014
Rated 5.0 out of 5.0 by FS65 Friendly and comofortable
the staff here are so friendly and helpful, nothing is too much trouble. for a London hotel the rooms are a good size and very well maintained, very clean and excellent housekeeping. save yourself for breakfast and hit the pancakes !
March 24, 2014
Rated 5.0 out of 5.0 by SuperDY Excellent location and good price/quality
Stayed 2 nights for a weekend trip with female friends.
The location is excellent and safe. 5-10mins walking to Oxford street, 15 mins to soho and covent garden.
2 mins from tube station with 3 lines, which is really comfortable.
Wherever you are coming(paddington, st pancras and Liverpool station etc.) it is really easy to find a hotel.
The room is pretty small but it's normal in London and also I paid reasonable price therefore no problem! Beds were comfortable as well. There are full of restaurants and cafe so we didn't have a breakfast at hotel.
Amenities are a bit poor for girls.
I will definitely come back to this hotel when I will visit to London again. If you are finding the good value of budget hotel, this is the perfect one.
March 23, 2014
Rated 4.0 out of 5.0 by Law7 Great hotel and stay
Enjoyed my stay at HI Regent's Park. One of the best IHG hotels I stayed in, in London. Can't fault it for the most part. Staff excellent and helpful. Great location (10 minutes or so walk from Oxford Street). Comfy room in a quiet neighbourhood.
Only issue I had though was recognition for Gold members. At most hotels I've been to an upgrade/extra points or drink/complimentary internet come as standard. Not the case here from what I experienced. Only one I got was complimentary standard internet and that was so slow (it took 30 seconds to a minute to load an average web page) that I just didn't bother with it. High speed Internet cost £15 a night which I would have assumed would be free for Gold members.
March 20, 2014
Rated 4.0 out of 5.0 by Spur5 Great hotel, perfect location
Very enjoyable stay. Breakfast was fantastic. All staff were attentive and friendly, good concierge service
March 20, 2014
Rated 4.0 out of 5.0 by GLikeGeorge London Trip
Not bad, every time I spend a week end in Europe the average quality of the room is a little bit lower than abroad (China and Turkey) also with similar rates.
The room was not bad, just a little bit small. But clean.
Personnel is very kind and good.
Very close to the underground station of Regents Park.
March 18, 2014
Rated 5.0 out of 5.0 by Billy3Bristol A pleasant stay
We were a couple staying on a Saturday night.
Check in was fairly quick. We arrived a little early so staff apologised and offered to look after our luggage whilst we went away for an hour. We then went to the Green man pub opposite the tube station. Good selection of food and drink and friendly.
Returned and collected luggage. No one told us we needed to use our room card to activate the lift. We worked it out after getting into a second lift. I've never come across that feature before. My partner doesn't like lifts and we usually use the stairs but it is a good security feature to stop non guests just walking in off the street. Room was spotless with large modern tv, lovely firm bed with cotton sheers. We had a free upgrade to executive for joining the rewards club. Good selection of complimentary items too. Even had an iron and board which is rare as standard these days. We used both as our clothes were crumpled.
View form our room looked inwards onto other rooms. Considering we weren't there for the view, that was fine. It did mean it was very quiet and we had a quiet night with back out curtains included.
Location itself is ideal for tube and about a 10 min walk to Oxford st and 20 mins to Piccadilly Circus through soho. We walked in to the centre sat eve and sun morning. Taxi back was £13 from Piccadilly Circus though it cost more as traffic was heavy.
Sunday morning we walked out and had breakfast at a nearby cafe and sat outside. Nice selection available if you don't want to eat in the hotel.
All in all a really nice hotel. One of the best we have stayed in in London for comfort, location and quality of room.
March 16, 2014
Rated 5.0 out of 5.0 by Warrington Service excellent
Facilities very good staff really frendly and helpfull good value for money
March 14, 2014