Rated 4.2 out of 5 by 811
Rated 5.0 out of 5.0 by Kiwi G Short Stay on a Holiday Weekend
Overall an excellent stay. The hotel is situated a stones throw from The Ritz and the Green Park Tube station which has direct trains to Heathrow Airport.
On my arrival Paula the front desk manager found a room for me although it was 11 am in the morning. She was very professional and went out of her way to make my stay top notch.
My only issue was being woken up at 1:45 am the morning of my departure rather than 6am due to the previous afternoons wake up call that somehow got moved to the next morning. That being siad they returned a significant amount of IHG points to accommodate my inconveinience.
September 2, 2015
Rated 3.0 out of 5.0 by Wiggers Excellent staff
The staff are wonderful at this hotel just not enough of them which isn't their fault especially at breakfast service, Quality of food was great when it arrived. Hotel is a great location and easy access for hop on hop off buses and underground. Keep up the good work!
September 1, 2015
Rated 5.0 out of 5.0 by consiglieri holiday inn mayfair
The hotel was satisfactory,
food was expensive bu US standards and while room decor was very nice , matrass was hard and aggrevated my RA in shoulders, and made it difficult to sleep.
Concierge service was tops
August 29, 2015