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Rated 3.8 out of 5 by 226 reviewers.
Rated 4.0 out of 5.0 by Ok hotell to bee in London Central. Good breakfast. Good sizes rooms. Poor internet. No adapter availiable. Staff in reseption could be more helpful. September 16, 2014
Rated 4.0 out of 5.0 by chekc in check out i have arrived at 2330 --- (i did call the hotel a day beofre to let them know ) i had to wait over 15 minutes for someone to come to the fron desk ... i was not inforemd about the wifi --- i had to ask for it myself check out --- the same person who did the check in-- he billed my credit card for somelese room --- he did not even ask for the room number -- so i did it for another room --- ofcourse we had to redo it again i did oreder a taxi for 6 am -- and becouse of that the meter was on while he was waitng -- and so the taxi fare was doulbe the only thing that the staff was able to say "sorry it is early in the morning " ===6 am September 16, 2014
Rated 4.0 out of 5.0 by Smoking rooms Just a pity that the hotel no more can offer a smoking room! September 11, 2014
Rated 1.0 out of 5.0 by decepcion no cumplio con las expectativas de un Holiday Inn lo unico bueno del hotel la ubicacion,llegamos antes de la hora del check inn dejamos las maletas y parte de la familia salimos a dar una vuelta habiendo entregado papel de reserva ya pagado el hotel por internet,cuando tuvieron la habitacion avisaron a la parte de la familia que quedo en el hotel y para nuestra sorpresa nos llama la familia diciendo que la habitacion que teniamos ya pagada desde España y que era para 4 solo era para 2 y que no habia mas disponibilidad de habitaciones,tuvimos que volver correiendo y montar una gran bronca para arreglarlo.servicio pesimo September 11, 2014
Rated 5.0 out of 5.0 by Brilliant staff and great hotel From arrival to departure all of the staff were simply superb, friendly accommodating and happy to help The room was excellent and the stay exactly what I expect from Holiday Inn. Simply brilliant. September 9, 2014
Rated 4.0 out of 5.0 by hoursekeeping On one occasion our room was not cleaned and bed was not done, though there were signs that someone had entered our room and thrown the towels on the floor and placed the cups and spoons in the sink for washing, but were not washed. When we asked our maid, she claimed she didn't know who had entered the room. On another day our room wasn't cleaned at all, but perhaps the sign left on the door was the reason. I would have expected for someone to knock and see if we were there. Your ad shows and very nice and modernly furnished room whereas our room was quite the contrary. Ours was quite a long stay, 10 nights, and I would have expected a refurbished room. More hooks should be put up in the bathroom and the towel rack is far too high and far away for comfortable use. September 5, 2014
Rated 4.0 out of 5.0 by great location Great location. Attentive and helpful staff. Plentiful breakfast buffet. September 3, 2014
Rated 4.0 out of 5.0 by Nice Hotel in good location This Hotel is just right for Oxford Street and Theatre land August 30, 2014
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