Rated 3.9 out of 5 by 202
Rated 5.0 out of 5.0 by Joanna26 comfortable bed
Very central and clean hotel with very good breakfast and service
July 28, 2014
Rated 3.0 out of 5.0 by tinysia Good location but overall was not worth the money
Chose this hotel mainly because of the location and I have previously stayed in the Victoria HI with good impressions. I arrived at around noon and asked for an early check in but it took the reception over an hour to communicate with the cleaning ladies in order to find an available room because the cleaning ladies had the radio switched off .. I don't think it was that hard for someone to go to the actual floor and check in person with the cleaning stuff. The room itself was very small, it looked like a connecting family room and not an actual twin room. Variety of breakfast didn't live up to the HI name. A neighboring room ordered food and leaving the tray in the hallway when finished and the tray wasn't picked up until the following day therefore the whole area was smelling like curry all day. There was no ramp so you had to carry the suitcases up and down the stairs to enter or leave the hotel. Overall the hotel was clean and quiet (although actually the people were quiet cause you could easily hear the adjoining rooms , we could hear the kid next door crying once in a while). The hotel suggests you don't throw our towels after one use for eco reasons yet there was not one hanger in the bathroom to hang the towel to dry ?! There was only one free electric outlet for phone charging and that wasn't even near the nightstand, instead it was near the floor on the way to the bathroom. Location was good but really for the value the facilities were not what I expected
July 28, 2014
Rated 1.0 out of 5.0 by unhappy50 Poor
I can imagine that visitors to our shores, booking a hotel from a well known chain in a famous part of London, and then judging us based on this sorry excuse for a hotel!
July 25, 2014
Rated 5.0 out of 5.0 by Tianna123 clean friendly and good food
Excellent stay, looking forward to staying again this coming Friday due to having eye procedure at The Harley St clinic.. Friendly caring staff.
July 23, 2014
Rated 2.0 out of 5.0 by rich109 misleading location
This hotel is 0.5 mile from Oxford Circus. This is a long way to carry luggage! Bond street station is 0.2 mile away, so why is the hotel not described as HI Bond St? (this is disingenuous advertising)
The three day stay was unsatisfactory in that the beds are as hard as the floor, the in room coffee supplies were not replaced on the first night and each morning the cleaners in the corridors and adjacent rooms sounded like a herd of overweight elephants trapped and panicking. The second and third morning they were a little quieter (perhaps due to my earlier complaint to the duty manager).
July 22, 2014
Rated 4.0 out of 5.0 by LR1205 Great location
I'm not usually one to write reviews but I can't stress enough how disheartened I am at the misinformation from the staff. I cannot fault the room or the hotel, and the location is perfect. Very clean, in a busy location but tucked out of the way of hustle and bustle. I'd stay there again, would recommend as very good valuie for money. However, I've never drove to London before, and so was unaware of the congestion charge. After speaking to the guy on the reception desk on the Sunday evening when we checked in, he advised it would be fine and we wouldn't have to pay. He advised if we parked outside of the hotel we'd be fine as the car is parked stationary and so because we weren't driving around the city centre, we're not liable for the congestion charge. We had no reason not to take the guys advice, and he even walked us out of the hotel door and directed us into the parking bay more or less outside the door. He said one side of the road was resients only, and the other we could use, and as long as the car stays parked until we left London, we'd be fine. And we were.. until this morning when we received a congestion fine letter through the post of £65.00. Very dishearted as being quite naive to the area I believed the guy that worked IN the area. The hotel itself was definately value for money.. however not now we incurred the charge to which I believe we were misled by the reception staff who were so confident in giving us the wrong information.
July 22, 2014
Rated 3.0 out of 5.0 by prototype Clean but noisy
Ask for a room far away from the massive construction project taking place literally next door.
Great location. Very pricey breakfast, we elected to eat elsewhere.
Lots of good restaurants nearby. Tube stations within 5 minutes walk.
July 17, 2014
Rated 4.0 out of 5.0 by Charles88 Comfortable and prime location
The Holiday Inn Oxford street has a prime location of being close to one of the busiest shopping areas and being accessible to both bus and underground routes. The rooms are clean and spacious for London standards and are quiet and cosy for that midday nap after long hours of travel. The hotel lobby has just been refurbished and has a modern look to it and the breakfast is what you expect from every hotel. The staff has improved over the years and are very responsive to your needs. Overall well managed hotel and worth the value.
July 16, 2014