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Rated 3.9 out of 5 by 200 reviewers.
Rated 1.0 out of 5.0 by Poor I can imagine that visitors to our shores, booking a hotel from a well known chain in a famous part of London, and then judging us based on this sorry excuse for a hotel! July 25, 2014
Rated 5.0 out of 5.0 by clean friendly and good food Excellent stay, looking forward to staying again this coming Friday due to having eye procedure at The Harley St clinic.. Friendly caring staff. July 23, 2014
Rated 2.0 out of 5.0 by misleading location This hotel is 0.5 mile from Oxford Circus. This is a long way to carry luggage! Bond street station is 0.2 mile away, so why is the hotel not described as HI Bond St? (this is disingenuous advertising) The three day stay was unsatisfactory in that the beds are as hard as the floor, the in room coffee supplies were not replaced on the first night and each morning the cleaners in the corridors and adjacent rooms sounded like a herd of overweight elephants trapped and panicking. The second and third morning they were a little quieter (perhaps due to my earlier complaint to the duty manager). July 22, 2014
Rated 4.0 out of 5.0 by Great location I'm not usually one to write reviews but I can't stress enough how disheartened I am at the misinformation from the staff. I cannot fault the room or the hotel, and the location is perfect. Very clean, in a busy location but tucked out of the way of hustle and bustle. I'd stay there again, would recommend as very good valuie for money. However, I've never drove to London before, and so was unaware of the congestion charge. After speaking to the guy on the reception desk on the Sunday evening when we checked in, he advised it would be fine and we wouldn't have to pay. He advised if we parked outside of the hotel we'd be fine as the car is parked stationary and so because we weren't driving around the city centre, we're not liable for the congestion charge. We had no reason not to take the guys advice, and he even walked us out of the hotel door and directed us into the parking bay more or less outside the door. He said one side of the road was resients only, and the other we could use, and as long as the car stays parked until we left London, we'd be fine. And we were.. until this morning when we received a congestion fine letter through the post of £65.00. Very dishearted as being quite naive to the area I believed the guy that worked IN the area. The hotel itself was definately value for money.. however not now we incurred the charge to which I believe we were misled by the reception staff who were so confident in giving us the wrong information. July 22, 2014
Rated 3.0 out of 5.0 by Clean but noisy Ask for a room far away from the massive construction project taking place literally next door. Great location. Very pricey breakfast, we elected to eat elsewhere. Lots of good restaurants nearby. Tube stations within 5 minutes walk. July 17, 2014
Rated 4.0 out of 5.0 by Comfortable and prime location The Holiday Inn Oxford street has a prime location of being close to one of the busiest shopping areas and being accessible to both bus and underground routes. The rooms are clean and spacious for London standards and are quiet and cosy for that midday nap after long hours of travel. The hotel lobby has just been refurbished and has a modern look to it and the breakfast is what you expect from every hotel. The staff has improved over the years and are very responsive to your needs. Overall well managed hotel and worth the value. July 16, 2014
Rated 2.0 out of 5.0 by A very disappointing experience I have hated staying at the hotel, except for the breakfast. Thank God I was out all day. July 15, 2014
Rated 5.0 out of 5.0 by Food served at breakfast This was the only meal I ate in the hotel. The food was good but there was not enough choice of low fat,low calorie and no sugar foods. I would also recommend more fresh veges. and and a sign of the amount of calories in various foods. July 12, 2014
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