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Rated 3.9 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Great location and superb service My wife and I stayed for just one night. We found the Hotel to be perfectly located for a touristic visit to London. Moreover, we arrived around 10:00 am and we were able to have the room without any problem (normal check in time is around 3:00 pm). Then, the concierge provided highly useful advice on how to get a quick overview of London. Finally, we were gladly surprised that when we returned to the hotel, we received a phone call letting us know that the Hotel manager was sending us a complimentary bottle of wine to celebrate our 15th wedding anniversary (one of the main reasons for our trip to the UK). In sum, as the review title says, marvelous service and excellent location. I would stay there again. September 4, 2013
Rated 3.0 out of 5.0 by Experience at Holiday Inn I was rather disappointed to see the size of the rooms at this property...I feel that the hotel needs refurbishment everywhere...the staff were really friendly. The location was superb which I guess compensated for the hotel itself....frankly, I didn,t know what to expect..but this was way below my expectations. I guess I am more accustomed to the hotels in Dubai and the Far East! However, it served our purpose very well. August 30, 2013
Rated 2.0 out of 5.0 by Noisy Check in experience good. Room had been refurbished but was still quite dated and tired. Bathroom not good. Room service good. Very noisy corridor, lots of slamming doors, shouting and noise which meant a very poor nights sleep. Expensive for what it was, can get a far better hotel in area for similar price. August 30, 2013
Rated 5.0 out of 5.0 by Wonderful staff We arrived earlier than checking time but our room was available which was brilliant. Staff were very pleasant, professional and helpful. The hotel was in a great location, in a quiet streets but 5 minutes away from the tube and Oxford street. A very pleasant stay. August 29, 2013
Rated 5.0 out of 5.0 by Excellent Position Hotel was literally 5 minutes walk from Bond Street Tube station so excellent position for shopping in Oxford Street and for walking to Theater District. Easy to find, nice safe area. Spoiled a little by people standing outside smoking (but par for the course nowadays). Friendly, helpful staff. Room very clean and comfortable, typical HI layout. Bathroom very clean and shower very good. Lunch of sandwiches in the small bar was very good and well presented. Lounge area very small though. Check in and check out fast and efficient. Would stay there again and recommend. August 29, 2013
Rated 5.0 out of 5.0 by Lovely clean and comfortable room and great atmosphere in the hotel bar area 2 night stay in London. The Holiday Inn Oxford Circus proved to be a wonderful choice of hotel. We had a very warm welcome from the reception staff. The room was very comfortable and provided bottles of water and orange juice. We could not fault the hotel or staff and it went a long way to making our stay in London very very enjoyable. August 24, 2013
Rated 5.0 out of 5.0 by great hotel Stayed in a family room, comfortable beds, though the firm pillows where a little "Too firm" Self service Breakfast was replenished frequently and was always nice and hot. Excellent staff, alll very friendly. August 21, 2013
Rated 5.0 out of 5.0 by Excellent hotel and great service I stay at the Holiday Inn Oxford Circus every year for the past 4 years. this August I spent Eleven days at this excellent hotel. The room was very comfortable,the staff were excellent and very cooperative and friendly. I enjoyed breakfast and the Oliver Restaurant as well as the bar. A lovely stay thank you all August 21, 2013
Rated 5.0 out of 5.0 by Relaxing Experience Really enjoyed our stay, staff where excellent and really nice. Location was perfect as it was central, the food was really nice with good selection. Bar staff was great and although slightly small, it was relaxing and enjoyable break, and I would highly recommend this hotel. August 17, 2013
Rated 1.0 out of 5.0 Holiday inn standards Holiday Inn standards differ so much from hotel to hotel so it is difficult to be sure you get the same standard when booking. This hotel is more of a holiday inn express than a holiday inn and does not live up to its rating or value the room was difficult to sleep in because of the light bleeding in through poorly designed curtains. The bathroom was not at all welcoming and the decor could do with a upgrade. August 16, 2013
Rated 4.0 out of 5.0 by It is good Hotel It is good Hotel for this money/. Staff are friendly. Good locasion/ August 14, 2013
Rated 5.0 out of 5.0 by Wonderful time in London We arrived over at the Holiday inn oxford st for a 2 night stay last week.We flew over from Belfast for a relaxing break and were not dsappointed.Hotel was very clean and modern and very close to Oxford st.We will definitely be back August 12, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and loved the location. Location was off beaten path and quiet with a lot to offer in the area. Many delicious restaurants and w easy access to the Tube!! August 12, 2013
Rated 5.0 out of 5.0 by Very Pleasant Stay It's been a while since we stayed at this Holiday Inn in London. Never impressed in the past, but this time from the moment we arrived we found a whole new atmosphere. Staff very friendly and very helpful. Room seemed refreshed and very comfortable. Breakfast was good. So this hotel is definitely one we will use more when visiting London. Its location is so convenient and now with a really welcoming atmosphere I would recommend. August 2, 2013
Rated 4.0 out of 5.0 by Spacious The room had the usual Holiday Inn decor and was clean and in good condition. It seemed even more spacious than I am used to with a good amount of surface space. The bathroom had the usual big tub but was open plan and the sink had an extended surface either side of the bowl. Breakfast was slightly confusing. It was a mixture of service and buffet with Full English and Continental options and I was informed that they were on separate sides. Having selected the English option did this mean that I could not have cereal first? I also spent some time looking for the butter before being informed that it was around the corner in the other section. However the food was the usual very good Holiday Inn selection of items and was good and was also hot where appropriate. August 1, 2013
Rated 5.0 out of 5.0 by Helpful and friendly reception staff made a great start to our stay Although we had to book in early, due to attending a wedding locally at midday; the staff on reception could not have been more friendly and helpful. When we returned to the hotel much later (2am!) we were able to have a relaxing drink in the excellent bar before going up to our room. On a hot night in central London, the air conditioning was brilliant and the beds really comfortable; making for a good nights sleep. Breakfast next morning was super too. July 30, 2013
Rated 5.0 out of 5.0 by Perfect Hotel for a trip to London My Sister and I stayed in a twin room (smoking-our choice) for an overnight stay in London, We were attending a concert at Hyde Park that evening and then shopping and a visit to The Shard the next day. This hotel is central for anything you want to do in London, the staff are great, very friendly and helpful. We had to checkout of the room in the morning, so wanted to leave our cases somewhere safe while we spent the day out and about before leaving London. No problem they are locked away safe until your return. I can't fault this hotel in any way and I'm picky!! Beds clean and comfortable/good pillows. Clean room and bathroom -excellent!!! This is my number 1 choice for staying in London!!! July 26, 2013
Rated 5.0 out of 5.0 by Great welcome The receptionists and the other staff I come into contact with always greet me and ask if everything is fine with my room and ask if there is anything I need. They check my next reservation for me and always allocate me my favourite room and I have my bathrobe, slippers in the room and my newspaper is delivered in the morning. July 22, 2013
Rated 5.0 out of 5.0 by Rewards stay Staff at reception gave us a very warm welcome - Room upgrade - Welcome drink at the bar while waiting for our room - Stylish .clean and comfortable - Great location for west end shopping - will stay again. July 20, 2013
Rated 4.0 out of 5.0 by Good Location only benefit Location was excellent and concierge very helpful.Forgot a bag, phoned 4 times day after for the contents to be posted( I wanted to pay charges) only to be told there were no bags in room :-) July 16, 2013
Rated 5.0 out of 5.0 by Outstanding Service Booked early on a family room and had a phenomenal rate. We arrived a few hours early but they had already made our room available. Room was very large clean and well presented. Outstanding service throughout our stay. We were even allowed to leave our luggage after checkout so we could enjoy another day around London. July 15, 2013
Rated 5.0 out of 5.0 by Friendly and helpfull staff, very comfortable room This is the third time I stayed in this hotel, and it's getting better each time. The location is super, right in the centre of London, yet in à very calm street. Charming entree, reception staff very efficient, rooms super and very clean. I love the possibility to prepare coffee or tea in the room (and the biscuit too :-)). Breakfast: very good food, tables are cleaned quickly, wide assortiment of warm and cold, fresh fruit, yoghurts, I don't know what to choose first. Good value for your money! I know already i'll return next year. Thanks! July 10, 2013
Rated 4.0 out of 5.0 by Wonderful Staff Great location, pleasant rooms but above all excellent staff! had a few issues with our stay, but the staff resolved everything. They made what could of been an horrendous experience become an excellent one. July 3, 2013
Rated 5.0 out of 5.0 by friendly and homely Based on 25 years of visits this is a really friendly and homely oasis right at the heart of the greatest city on earth, July 2, 2013
Rated 4.0 out of 5.0 by Great service I recently stayed at the Oxford Circus Holiday Inn and the service was excellent, as a platinum member you really do feel the benefits. June 25, 2013
Rated 4.0 out of 5.0 by Great stay Thought our stay was perfect. Good location great to get to all top London shops and sites, I prefer to walk every where so it's great to get to everywhere. Staff helpful. Didn't eat in. June 14, 2013
Rated 5.0 out of 5.0 by Absolutely perfect Fantastic location, great value for money. Knowledgeable, professional staff with fabulous attention to detail. The way we were welcomed was superb and the food and beverage was great value for money. You can access every attraction London has to offer from this hotel with ease on public transport or walking if you prefer. June 12, 2013
Rated 4.0 out of 5.0 by Perfect location Perfect location - proximity to transport facilities, Oxford Street, Marylebone High Street, yet on a quiet street with virtually no noise and traffic disturbances. Clean and comfortable room with pleasant service personnel. (The toilet in Room #692 was awkwardly placed, preventing proper opening of the door.) Great to find the same Concierge, Mohamed, whom we have known for years and who recognized us. In contrast, lots of personnel changes at the Front Desk. They were oblivious of the customers (in my case after having checked me in some 45 minutes earlier!). June 9, 2013
Rated 5.0 out of 5.0 by great stay and great location Receptionist used my name made us welcome. The room was immediately available and the check in was quick and easy. The concierge helped with theatre tickets and stopped a taxi for us. We had a problem free stay and will use this hotel again as it was an ideal location with great shopping and restaurants close by. May 29, 2013
Rated 3.0 out of 5.0 by Overall - Acceptable Staff were helpful and courteous, room was comfortably acceptable, and the complimentary wine to celebrate our birthdays was very much appreciated. Overall though, one does have the feeling that the cost of staying at this hotel is driven far more by the location than the facilities. May 28, 2013
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