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Rated 3.9 out of 5 by 410 reviewers.
Rated 4.0 out of 5.0 by Pretty good Decor needs refreshing and walls are a bit thin. Overall a good stay though. July 30, 2015
Rated 5.0 out of 5.0 by Another Excellent Stay This is the 4th year I have stayed at this Hotel, and each time has been better than the first. It is very convenient for the West End Shopping area and also the Theatres. I have no hesitation in recommending this or any other IHG hotel to friends and family. July 29, 2015
Rated 5.0 out of 5.0 by Comfortable and relaxing We stayed as a family in a room with two double beds. There was plenty of room and it was very clean and tidy. The staff were very friendly and helpful and our 8 year old was over the moon when the waiter at breakfast made her a hot chocolate drink!! Would highly recommend this hotel. July 28, 2015
Rated 4.0 out of 5.0 by Billing process the only thing that was strange is this hotel charges you for the stay at the check in and then the extra are charged seperetely . and at the end as a customer you land with couple of bills which could be put together as one bill. --- Not a noraml practise around other IHG hotels July 24, 2015
Rated 5.0 out of 5.0 by Excellent position and lovely rooms I would highly recommend this hotel for the position and cleanliness of the hotel. The breakfast had everything you wanted. The underground station, bond street was only minutes away. The staff were very helpful and pleasant. I would certainly be going back to this hotel. July 23, 2015
Rated 4.0 out of 5.0 by Great location, Good service, poor rooms Overall a good hotel to be right in the centre of London. As a very frequent traveller to London I see loads of Hotels over there. Generally, I would say it is average under London circumstances. As said above, Great for a city break but the condition of the room was very worn down, in particular the bedding. For a hotel of this class, I would expect much better quality of the bedding. However, Hotel staff was good and the hotel/ room was clean. July 22, 2015
Rated 4.0 out of 5.0 by Weekend Stay Hotel is comfortable and very good value for centre of London. Surprised by lack of use of dining room but it was Friday night and presume most guests were out. Food was good and service professional but with lack of guests we did receive full attentiveness as we were only guests on leaving. Stay was necessary re operation so not for the best reasons but would be happy to use as a satellite if sight seeing in future. July 21, 2015
Rated 5.0 out of 5.0 by Quiet clean room Quiet clean room with everything needed on hand. Breakfast had a fantastic choice from Traditional English fried meal, cereals, pastries. pancakes, toast, fresh fruit. yogurts as well as the tea, coffee and fruit juices. A great set up for the day ahead. July 20, 2015
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