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Rated 3.8 out of 5 by 284 reviewers.
Rated 4.0 out of 5.0 by Oxford CIrcus Overall a good hotel with no frills. A very busy front desk and constant traffic. I was not impressed with the quality of Internet access! The location was very good for access to London points of interest. The hotel staff handled all my issues with the exception of maintenance requirements .Bathroom light replacement and Internet speed/access. December 18, 2014
Rated 4.0 out of 5.0 by Central and conventient It is very accessible to the centre especially for shopping holiday December 18, 2014
Rated 4.0 out of 5.0 by Nice hotel, excellent location. Nice hotel, excellent location. Front desk and room service are usually good. Very clean. However, the complimentary internet service to IHG members is extremely slow, of very poor quality and actually useless. December 18, 2014
Rated 5.0 out of 5.0 by Great Service I booked this hotel in a hurry only realize on the day that I was due to stay that I had booked the wrong day, I had booked I non refundable and non transferable pay up front discount room, I called the Hotel with my mistake and they changed the date over with no extra cost to me or any fuss, the staff are all really friendly and helpful, the location could not have been better, we where going to winter wonderland in Hyde Park (about a ten minute walk away) and a days shopping in Oxford Street (about a 2 minute walk away) had a great stay and would recommend to anyone looking for a reasonably priced hotel in this part of London. December 16, 2014
Rated 4.0 out of 5.0 by Good location for west end shops Close to Oxford Street in a relatively quiet location. Reception staff attentive and efficient and treated very well as IHG member with upgraded room provided, unprompted. Pillows normally good in Holiday Inn but not this time and common areas on 6th floor, whilst clean and tidy, are looking a bit tired. At the price, still the hotel of choice for this location particularly for Oxford Street shopping. Good range of restaurants close by (3 minute stroll) in St Christopher's Place and adjacent James Street. December 16, 2014
Rated 2.0 out of 5.0 by Room condition We made this reservation at the last minute since our original reservation at the Crowne Plaza didn't go through because of a computer glitch. The location was not really our preference but we didn't have too much of a choice. The room was a decent size but it was quite bothersome that the bathroom smelled moldy and had triggered my allergies. We also noticed that there was some leaking in the airconditioning unit that we had to use the garbage can to prevent it from making a puddle in the floor. December 13, 2014
Rated 1.0 out of 5.0 by Noisey i was on the ground floor and i could hear the underground from really early in the morning and it was the same for someone on level 2. there was also noisey ventilation plant that kept me awake. one of the worst nights in a hotel i have ever had December 12, 2014
Rated 4.0 out of 5.0 by Quiet location right in the heart of the West End This location, tucked just back from busy Oxford Street and the West End of London is ideal for shopping and sightseeing. Although the public spaces have a slightly outdated look, my standard room on the 4th floor was quiet, bright clean and modern, the beds comfortable and there is good WifI. The streets around are attractive and a bit on an oasis of calm at this time of year (pre-Xmas). December 6, 2014
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