Rated 3.9 out of 5 by 198
Rated 2.0 out of 5.0 by rich109 misleading location
This hotel is 0.5 mile from Oxford Circus. This is a long way to carry luggage! Bond street station is 0.2 mile away, so why is the hotel not described as HI Bond St? (this is disingenuous advertising)
The three day stay was unsatisfactory in that the beds are as hard as the floor, the in room coffee supplies were not replaced on the first night and each morning the cleaners in the corridors and adjacent rooms sounded like a herd of overweight elephants trapped and panicking. The second and third morning they were a little quieter (perhaps due to my earlier complaint to the duty manager).
July 22, 2014
Rated 4.0 out of 5.0 by LR1205 Great location
I'm not usually one to write reviews but I can't stress enough how disheartened I am at the misinformation from the staff. I cannot fault the room or the hotel, and the location is perfect. Very clean, in a busy location but tucked out of the way of hustle and bustle. I'd stay there again, would recommend as very good valuie for money. However, I've never drove to London before, and so was unaware of the congestion charge. After speaking to the guy on the reception desk on the Sunday evening when we checked in, he advised it would be fine and we wouldn't have to pay. He advised if we parked outside of the hotel we'd be fine as the car is parked stationary and so because we weren't driving around the city centre, we're not liable for the congestion charge. We had no reason not to take the guys advice, and he even walked us out of the hotel door and directed us into the parking bay more or less outside the door. He said one side of the road was resients only, and the other we could use, and as long as the car stays parked until we left London, we'd be fine. And we were.. until this morning when we received a congestion fine letter through the post of £65.00. Very dishearted as being quite naive to the area I believed the guy that worked IN the area. The hotel itself was definately value for money.. however not now we incurred the charge to which I believe we were misled by the reception staff who were so confident in giving us the wrong information.
July 22, 2014
Rated 3.0 out of 5.0 by prototype Clean but noisy
Ask for a room far away from the massive construction project taking place literally next door.
Great location. Very pricey breakfast, we elected to eat elsewhere.
Lots of good restaurants nearby. Tube stations within 5 minutes walk.
July 17, 2014