Rated 4.6 out of 5 by 187
Rated 5.0 out of 5.0 Convenience and Comfort
I select the hotel because of its convenience to London Paddington station and I can be assured of receiving good service.
September 1, 2014
Rated 4.0 out of 5.0 by Gramps 66 A good looking and accessible hotel with comfortable rooms.
The hotel room was clean and modern, relaxing and comfortable. In my view the bar/dining charges were expensive --but unfortunately that is not unusual in London.
August 31, 2014
Rated 1.0 out of 5.0 by Woody54 Disappointed
Stayed at the hotel before and it was great. Second stay was very disappointing, maybe I was just unlucky on this return stay.
August 28, 2014
Rated 5.0 out of 5.0 by Framester Gorgeous Hotel
What a cracking hotel. The room was gorgeous and I slept like a log. I especially loved the ultra-posh Nespresso machine and the small bottles of Prosecco which were a nice touch. The only small flaw was the lack of hot water in the morning - the shower was freezing! The hotel staff apologised profusely and re-started the boilers but all to no avail. I was also promised extra bonus points for my trouble but they never turned up which was a little bit disappointing. IHG - feel free to honour the deal. But it's a wonderful place with fabulous decor and it's only about 100m from Paddington Station. All in all, an excellent stay and I would definitely return.
August 21, 2014
Rated 5.0 out of 5.0 by reenie13 comfortable bed and great service
loved the design and comfort of the room and hotel over all. very modern yet very cozy.
August 19, 2014
Rated 5.0 out of 5.0 by TakenNickname Excellent Hotel
I love staying at this location and had an exceptionally good visit on this trip. Front desk staff is really helpful, especially Juan Manuel and Antonio. I really enjoy the small touches and the though put into the room. Great bathroom. And the wifi is excellent.
Very convenient to the tube and to Paddington station.
August 18, 2014
Rated 5.0 out of 5.0 by MrHanky Excellent stay
Decided to stay for a night with my girlfriend and this had a good location and looked a bit different too.
In all honesty would not have usually booked something as expensive but had a fair amount of IHG points to use.
Have to say that I would probably pay the going rate if I was to go back as we found the stay to be excellent.
Room was brilliant (king size bed) and spotless.
Was told to our surprise that there was complimentary mini bar with small bottle of wine in there but when I checked there was no wine. Reported to reception and within 10 minutes they dropped 2 bottles up to the room so absolutely no complaints (forgot to take name of employee, but thank you anyway whoever you are).
Great room, location and very helpful and friendly staff.
I would definitely recommend and would definitely stay again.
August 18, 2014
Rated 4.0 out of 5.0 by APSLX Paddington Stay
The hotel was above expectations compared to other hotels stayed at in the area. Really convenient to transport and restaurants
August 18, 2014
Rated 5.0 out of 5.0 by SB-4 Friendly and efficient service
Lovely welcome and very helpful staff.and most comfortable stay
August 16, 2014
Rated 5.0 out of 5.0 by ChuckInFlorida Pleasantly surprised!
We did not know what to expect being our first time in London and having heard all of the stories of tiny hotel rooms. This was a pleasant surprise! The room was modern, spacious, and full of amenities. It is a beautiful hotel and a great value. Only 1/2 block to Paddington Station (for Heathrow arrivals and Underground access) and a short walk through Hyde Park to shopping. We will definitely stay again!
August 14, 2014
Rated 5.0 out of 5.0 by Jozindo Just what I would expected
Starting with localization, just great - 2 min walk from main station paddington. Extremely friendly staff - at check-in (fast, sympathetic, professional and attentive). Room was relative small (for king size bed) but comfortable and very clean. The breakfast in hotel was great and also plenty of places too eat around the area if you opted not to have breakfast in.
August 12, 2014
Rated 5.0 out of 5.0 by Richard and Piotr Little Gem
This was my second visit to this hotel and on this occasion I was extremely delighted. (my first visit was awful - being put in an access room in the basement) This visit I had a bright airy room and my elite membership was acknowledged by fruit, sparkling wine and other treats. This was a stayover for a friends birthday and we both had a very enjoyable stay.
The little venice canal near the hotel and station is definately worth a visit on a summers day!
August 12, 2014
Rated 5.0 out of 5.0 by traveler10856 Cozy, friendly, close to the tube
Great location. Just a few blocks to Paddington station. There are restaurants very close by, along with a few small convenience stores. I was a little hesitate to book based on complaints of street noise from previous reviewers. I'm happy to say that we had a room facing the street, and it was really quiet. You do hear the occasional loud muffler, but you don't hear every car that goes by.
The room and bathroom was small - but we loved it. It was fine for 2 people. The bed was comfy, just the pillows were too flat for me.
I can't say enough about the staff! Everyone was very helpful. We especially enjoyed talking with Mario (morning greeter by the restaurant) before heading out for the day. He really went above and beyond! He had an answer for everything we asked, from transportation to restaurants, shopping, even the post office!
August 7, 2014
Rated 5.0 out of 5.0 by VFRSIDI Great hotel
We'll worth a stay for Central London. Great room, with lots of creature comforts such as Nespresso machine, free mini bar of soft drinks. Great design and decor throughout the hotel.
August 6, 2014
Rated 5.0 out of 5.0 Super facilities
I stay at Indigo Paddington every time I come to London, business
August 6, 2014
Rated 4.0 out of 5.0 by Finde en londres Hotel muy bien situado y con encanto
Cumplía con las expectativas de un 4 estrellas y muy cómodo por su cercanía a Paddington Station a un par de minutos. Se agradece el minibar complementario.
August 1, 2014
Rated 5.0 out of 5.0 by Rob1212 Great location
Great location near Paddington. Its near restaurants and shops. Hotel room and facilities look great and the hotel staff were friendly and helpful. Room was on the small side. Our particular room was at the basement level so there was very little daylight; this was a distinct downer in an otherwise excellent room. Our basement room was number 5xx, which made me think it was the 5th floor.
Would definitely return to this hotel but would avoid the basement rooms.
July 31, 2014
Rated 5.0 out of 5.0 by NobbyN Individuality
I was very impressed by the individuality of what is, after all, part of a large chain. The rooms and public areas had a comfortable, non-corporate feel. Attention to detail in terms of the little added extras e.g. free soft drinks in the room, expresso coffee maker, beds turned back etc made it a really enjoyable, albeit brief stay
July 30, 2014
Rated 5.0 out of 5.0 by Realtor1202 Hotel Indigo
Great value for the money, very clean, friendly staff. Excellent location near Paddington Station to catch the Heathrow Express for flight home.
July 30, 2014
Rated 5.0 out of 5.0 by JohnB46 Excellent all round
Booked in twice more this year so far!! This hotel is very central by all types of transport
July 24, 2014
Rated 5.0 out of 5.0 by Thegreekhk Great location
Great location either for getting into town or going to Lords.
Rooms are small but well kept with air conditioning that works.
I enjoyed my two day stay and would recommend it highly on location. Staff as usual very helpful. Really close to Paddington which is a three minute walk away, giving good connections into London and also Heathrow. Nice cafe with street seating that was always busy. Rate was comparable for the area.
July 23, 2014
Rated 5.0 out of 5.0 by Tobes204 Honeymoon stay
My husband and i had a wonderful experience at Hotel Indigo in London. The staff found out it was our honeymoon and went above and beyond to make sure we had a great stay. The hotel is clean, modern and quiet. It's so close to the paddington train station, but doesn't feel overly busy or noisy.
July 21, 2014
Rated 5.0 out of 5.0 by foxtrotzy Central location, comfortable bed and hospitable staff
A place to consider boarding if you are in the environment; external noise was non-existent, internal ambiance was serene, comfortable bedding and excellent staff services.
i would definitely give it another try.
July 18, 2014
Rated 4.0 out of 5.0 by UKRob123 London Stay
A fabulous hotel, and so quiet! The room was stunning, service excellent and location ideal. Our only problem was created by other guests so that shouldn't put you off.
July 15, 2014
Rated 5.0 out of 5.0 by PB Va. Beach Great Hotel and Great Location
Had a wonderful stay at the Indigo Hotel Paddington London UK. The hotel is beautiful inside and out. The rooms were wonderful and made for a great nights sleep. Located steps from the Paddington Station were able to travel all around London with ease. In addition to a wonderful property the staff seem to go out of their way to make you feel at home. We could not have asked for a nicer stay.
July 14, 2014
Rated 5.0 out of 5.0 by jmasci Stayover for Paddington
I stayed here one night before heading back to Heathrow for a trip home. If you're making such a stay this hotel is a gem! Perfect location, superb service and a very comfortable room. No complaints!
July 13, 2014
Rated 5.0 out of 5.0 by kevinq Excellent experience
Lovely room, fantastically comfy bed and great shower. Loved all the little touches that you get in a hotel room including a small bottle of bubbly, a range of complimentary drinks, proper coffee machine, bath towels, loads of toiletries, snacks and fruit. Turn down service with mints is a nice touch also
July 10, 2014
Rated 4.0 out of 5.0 by ttstimj Relax at Hotel Indigo
While we were there primarily for business purposes, we found the location, atmosphere and amenities of the hotel to be very suitable for vacation. It was always a pleasure to come back to the hotel after working all day. the location was great for casual dining in the evening as well and very close to the Underground and train for more extensive exploring.
July 9, 2014
Rated 5.0 out of 5.0 by Redsapphire A little gem
Thoroughly love the Hotel Indigo hotels. This was the second I have stayed in and the service and look and feel of the place did not disappoint. I did have a noisy room at the front of the building, (but what do you expect in the middle of Paddington), but with ear plugs supplied this was not an issue. The bed was comfortable and the room a home away from home. The bathroom was clean and up-to-date and functional and I love the little touches such as the towels folded to look like a little fox. The staff were very friendly and helpful on check in and check out, nothing more that I would ask for from a hotel.
July 9, 2014
Rated 5.0 out of 5.0 by sherbrooke22 Fantastic quality plus boutique hotel
Hotel Indigo is an exceptional hotel well located with excellent accommodation, meals and service. It has a modern décor with a fantastic staff who go the extra step to make your stay so enjoyable.
July 6, 2014