Rated 4.6 out of 5 by 171
Rated 5.0 out of 5.0 by Rob1212 Great location
Great location near Paddington. Its near restaurants and shops. Hotel room and facilities look great and the hotel staff were friendly and helpful. Room was on the small side. Our particular room was at the basement level so there was very little daylight; this was a distinct downer in an otherwise excellent room. Our basement room was number 5xx, which made me think it was the 5th floor.
Would definitely return to this hotel but would avoid the basement rooms.
July 31, 2014
Rated 5.0 out of 5.0 by NobbyN Individuality
I was very impressed by the individuality of what is, after all, part of a large chain. The rooms and public areas had a comfortable, non-corporate feel. Attention to detail in terms of the little added extras e.g. free soft drinks in the room, expresso coffee maker, beds turned back etc made it a really enjoyable, albeit brief stay
July 30, 2014
Rated 5.0 out of 5.0 by Realtor1202 Hotel Indigo
Great value for the money, very clean, friendly staff. Excellent location near Paddington Station to catch the Heathrow Express for flight home.
July 30, 2014
Rated 5.0 out of 5.0 by JohnB46 Excellent all round
Booked in twice more this year so far!! This hotel is very central by all types of transport
July 24, 2014
Rated 5.0 out of 5.0 by Thegreekhk Great location
Great location either for getting into town or going to Lords.
Rooms are small but well kept with air conditioning that works.
I enjoyed my two day stay and would recommend it highly on location. Staff as usual very helpful. Really close to Paddington which is a three minute walk away, giving good connections into London and also Heathrow. Nice cafe with street seating that was always busy. Rate was comparable for the area.
July 23, 2014
Rated 5.0 out of 5.0 by Tobes204 Honeymoon stay
My husband and i had a wonderful experience at Hotel Indigo in London. The staff found out it was our honeymoon and went above and beyond to make sure we had a great stay. The hotel is clean, modern and quiet. It's so close to the paddington train station, but doesn't feel overly busy or noisy.
July 21, 2014
Rated 5.0 out of 5.0 by foxtrotzy Central location, comfortable bed and hospitable staff
A place to consider boarding if you are in the environment; external noise was non-existent, internal ambiance was serene, comfortable bedding and excellent staff services.
i would definitely give it another try.
July 18, 2014
Rated 4.0 out of 5.0 by UKRob123 London Stay
A fabulous hotel, and so quiet! The room was stunning, service excellent and location ideal. Our only problem was created by other guests so that shouldn't put you off.
July 15, 2014
Rated 5.0 out of 5.0 by PB Va. Beach Great Hotel and Great Location
Had a wonderful stay at the Indigo Hotel Paddington London UK. The hotel is beautiful inside and out. The rooms were wonderful and made for a great nights sleep. Located steps from the Paddington Station were able to travel all around London with ease. In addition to a wonderful property the staff seem to go out of their way to make you feel at home. We could not have asked for a nicer stay.
July 14, 2014
Rated 5.0 out of 5.0 by jmasci Stayover for Paddington
I stayed here one night before heading back to Heathrow for a trip home. If you're making such a stay this hotel is a gem! Perfect location, superb service and a very comfortable room. No complaints!
July 13, 2014
Rated 5.0 out of 5.0 by kevinq Excellent experience
Lovely room, fantastically comfy bed and great shower. Loved all the little touches that you get in a hotel room including a small bottle of bubbly, a range of complimentary drinks, proper coffee machine, bath towels, loads of toiletries, snacks and fruit. Turn down service with mints is a nice touch also
July 10, 2014
Rated 4.0 out of 5.0 by ttstimj Relax at Hotel Indigo
While we were there primarily for business purposes, we found the location, atmosphere and amenities of the hotel to be very suitable for vacation. It was always a pleasure to come back to the hotel after working all day. the location was great for casual dining in the evening as well and very close to the Underground and train for more extensive exploring.
July 9, 2014
Rated 5.0 out of 5.0 by Redsapphire A little gem
Thoroughly love the Hotel Indigo hotels. This was the second I have stayed in and the service and look and feel of the place did not disappoint. I did have a noisy room at the front of the building, (but what do you expect in the middle of Paddington), but with ear plugs supplied this was not an issue. The bed was comfortable and the room a home away from home. The bathroom was clean and up-to-date and functional and I love the little touches such as the towels folded to look like a little fox. The staff were very friendly and helpful on check in and check out, nothing more that I would ask for from a hotel.
July 9, 2014
Rated 5.0 out of 5.0 by sherbrooke22 Fantastic quality plus boutique hotel
Hotel Indigo is an exceptional hotel well located with excellent accommodation, meals and service. It has a modern décor with a fantastic staff who go the extra step to make your stay so enjoyable.
July 6, 2014
Rated 5.0 out of 5.0 by jim1005 Ideal London base
The hotel is in an excellent location, right near Paddington station, making it an excellent choice when coming from Heathrow (on the Express train). The room was quiet and comfortable, with nice complementary amenities, such as a Nespresso machine. An ideal place to get over jet lag and explore London on foot or by public transport. Lots of restaurants and cafes right by the hotel, although the hotel's London Brasserie is very decent itself.
July 6, 2014
Rated 5.0 out of 5.0 by RobynH Staff very impressive
It's expensive, even for London, but I think worth it. Wonderfully placed for Paddington and with really good quality staff. Really enjoyed my stay.
July 5, 2014
Rated 4.0 out of 5.0 by Occasional londoner Great location, with that extra feeling of luxury
The Indigo London Paddington experience starts with an excellent location just opposite Paddington station, convenient for Heathrow connections, several tube lines and Hyde Park.
The hotel itself is rather small, but uses this to create a cosy atmosphere, where you feel seen and cared for by the staff.
The rooms are not huge, but everything is of good quality and one notch above the usual; lots of comfortable pillows in the bed, personalized welcome kit when you arrive, magazines, tea tray, espresso machine and so on show that the hotel tries a little bit harder.
The breakfast buffet is small but high quality, and is good value compared to other hotels.
Room rates are rather high, but if you book early they will still be good value for a stay with that little extra.
The only drawback - especially in summers - is that the air conditioning is exceptionally loud. If you are sensitive to noise, either prepare to be hot or wear earplugs.
July 2, 2014
Rated 5.0 out of 5.0 by jandc16 Over the years, this hotel has got even better!
Our recent stay at the Hotel Indigo has been delightful and we greatly appreciated the hand-written card which welcomed us as return visitors to the hotel. The staff are excellent and looking forward to staying again in the future.
July 2, 2014
Rated 5.0 out of 5.0 by TakenNickname A great place to stay
I frequently stay at this hotel - usually heading out to Heathrow early the next morning. It a great place and the little touches that are put into the hotel are much appreciated. (Love the Rosemary Mint Shampoo!!)
My latest visit was a little odd. I normally reserve an Executive Queen room which is plenty comfortable for me. This time, the website was offering me an Executive King room - and listed some additional amenities, including wine in the mini-bar and free movies.
When I went up to my room, I was surprised to see it was the same type of room I always get!! Same size, shape, bed, and everything! I had a quick word with the guy at the front desk who was very friendly. He tried to explain that I was in a "Kinq Room with a European Queen bed" - didn't really make sense to me. He offered to get me a new room, but I'd have to go get my stuff and then wait an additional hour. He was really apologetic and offered some points (I think) to make me feel better. To be fair, I did tell him I didn't want to move and I'd stay in the "regular" room. But I do feel like I paid for something I didn't really get. This won't change my mind about going back, as I do like it here.
July 1, 2014
Rated 5.0 out of 5.0 by Jones72 Great hotel except bad experience with breakfast
Hotel is great, room is great, and only bad experience occurred with customer service during breakfast and what I was charged.
June 25, 2014
Rated 5.0 out of 5.0 by PE On The Road I keep coming back to this gem near Paddington
Hotel Indigo near Paddington is one of my favorite London hotels. The satisfying quality of my stay is always the same, and I have stayed here many times since it opened. It is a quick easy walk from Paddington, plenty of food options in the neighborhood plus a good on-site restaurant. Rooms are quiet and clean, the neighborhood feels safe and the staff are helpful. I expect to come again and again...
June 24, 2014
Rated 3.0 out of 5.0 by NickJ2014 One thing missing
Great hotel, stay there a lot on business. Someone's put a lot of effort in to it. The one thing that lets the place down is the quAlity of the irons (cheap/ineffective) and ironing boards (just need some covers as simply useless as they are). So just a little more investment and attention to detail and it will be great.
June 22, 2014
Rated 5.0 out of 5.0 by lola es comfortable bed and great food!
i did not expect a delightfully restful get-away at Hotel Indigo as my stay was unplanned. the private garden patio, the bedroom ambience with the beddings so fluffy and sweet-smelling - i felt like i was in cloud 9! what a retreat for the travel-weary!
June 19, 2014
Rated 5.0 out of 5.0 by AnnieD14 Great location and excellent hotel
What a little gem - I highly recommend this hotel. I couldn't find any issues from the staff to the room and food served. All were excellent.
A very big thank you to the staff for making me feel so special for my birthday weekend.
June 19, 2014
Rated 4.0 out of 5.0 by ireenish An apple a day...
Overall, I really enjoyed my stay at this location. My reservation was for 7 days, and I was traveling for business. My stay started off a bit rough, and what I felt to be a grossly disappointing experience for an Indigo hotel property, but after the initial issues were resolved, and I was moved to a different room, my stay was very pleasant. The hotel staff was friendly and courteous and the amenities (toiletries, complementary mini fridge beverages, espresso/coffee/tea selection and apples, and free wi-fi) were lovely! The beds were extremely comfortable as well! In the area, I think this is a great hotel in terms of value and proximity... however, I do think the experience will vary greatly based on what room you're assigned. Had I stayed in the same room all seven days, I think my review would have been very different.
June 18, 2014
Rated 5.0 out of 5.0 by MattAU822 Great location
I stayed because of the proximity to Paddington Station. It couldn't have been an easier journey to/from the train to the hotel.
June 13, 2014
Rated 5.0 out of 5.0 by BergenNorway Very good hotel!
Nice staff, very helpful and polite. Cleaning was good. A very good place to live while staying in London. Sentral location.
June 11, 2014
Rated 4.0 out of 5.0 by WEST COUNTRY TRAVELLER STAFF
The staff at Hotel Indigo were all very polite receptive and efficient.
I had a good welcome at front desk which was fast and efficient and my check out was also well handled and fast.
June 11, 2014
Rated 5.0 out of 5.0 by Travelling golfing Scot Short Stay in London
Room small but what you expect and no problems with functionality.
Very quiet - wow -London and very quiet what more can you say.
Bathroom and facilities were great. but slipped on the wet floor in the shower........no grab rails to hang onto. Did not fall but nearly did.
Might consider looking at this.
Overall, great stay, great staff, very helpful and good value for money.
Have already recommended it to other visitors from NZ.
June 11, 2014
Rated 5.0 out of 5.0 by travel_4_life Tolles Zimmer - top Personal
Das Personal ist sehr zuvorkommend und der Gast ist hier König. Die Zimmer sind super ausgestattet. So gibt es in der Minibar freie Softgetränke und es wartet ein kleiner Snack in Form von Chips
June 10, 2014