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Rated 4.1 out of 5 by 627 reviewers.
Rated 4.0 out of 5.0 by Nice hote, few minor issues I stay at this hotel a great deal. Great staff and service. Many rooms have been upgrated but some are getting a little past their best. Cannot beat this hotel for location if flying in/out of LHR November 24, 2014
Rated 5.0 out of 5.0 by good night good night stay, relax, nice quality , rooms up high are nice November 23, 2014
Rated 4.0 out of 5.0 by Scunny 123 Over all good up graded on arival , waiters need a little bit more training on organisation skills as when serving food did not know who had ordered what meal round the bar area having said that enjoyed our stay. November 22, 2014
Rated 5.0 out of 5.0 by Welcoming and friendly staff We are regular visitors to M4,Jct4 and have never been disappointed overall. The staff from check-in to room maid and the Handyman are courteous, friendly and professional. On this occasion, even the Chef and Assistants during breakfast went out of their way to meet our request. Well done every one and thank you. November 21, 2014
Rated 4.0 out of 5.0 by Good location, rooms need updating. Great location for LHR and surrounding businesses. Internet access should be included though. That said, great breakfast albeit a little busy, but expect that so close to LHR. Reception staff outstanding, best I've come across in a long time. November 21, 2014
Rated 3.0 out of 5.0 by Prior instructions for long term parking On the confirmation that includes the use of the long stay car park, there should be instructions that it is necessary to book in before you can access the long stay car park. So you should be instructed to park in the short stay by the entrance so that you can collect the swipe card from reception. My annoynace at having to go back to my car that I had parked in the first available space in the main car park, was made worse by not being advised by the receptionist that I was being given a swipe card, it was passed to me in a manner that suggested that the button on the keyring was a remote control devise and I had to return to the reception for clarification when I could not open the barrier. At least it was not raining! Otherwise a confortable stay. November 20, 2014
Rated 2.0 out of 5.0 by A pound an hour to park? - thanks, but I'll stay somewhere else now... Title says it all really - its quite a nice hotel, with friendly staff and nice modern, clean rooms. Food is typically HI, but as its full of airport travellers this is no great surprise. Alas, due to the policy to charge for parking (I paid £12 and stayed for less than 10 hours) I will now look elsewhere to stay - fair enough to charge for airport travellers parking for a few days, but for those using it as a "normal" hotel?? I know HI will probably say "oh well that's in line with the local hotels blah, blah, blah" ...................... November 20, 2014
Rated 4.0 out of 5.0 by Good value and great location Great location in regards to Heathrow Airport. As we hired a vehicle from a hire car company located at the hotel it was extremely convenient to be able to stay the last night at the hotel and sign out the vehicle in the morning. A shuttle bus dropped us off at our terminal so it all worked in well. As for value for money. We'd just driven the from London down to Cornwall travelling from village to village. The Holiday Inn Heathrow worked out to be one of the cheapest tidiest and modern hotels we stayed at. If we ever come back to the UK I will be sure to do the same again. Good valve and extremely convenient location for arrivals and departures. November 18, 2014
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