Rated 3.0 out of 5.0 by suz20 Not bad when you manage to find it!
The hotel is easy to see of the motorway but it is another question of actually getting to it. Postcode sends you back on the M4!! When I complained at reception she said that everyone has that problem and they should use the one for the pub at the front - Great comment so why don't you. Once arrived, there was no where to park and ended up on some waste ground and still paid £12 a day for. So all that wasted at least hour late at night when the whole purpose was to have an early night! On return to collect to car they wanted to charge tme £60 for parking so another 20 mins wasted sorting that out. Other than that hotel very nice, rooms comfortable, Would stay again now I know how to get there!!
May 21, 2013
Rated 5.0 out of 5.0 by Batman01 Very good, very good in did.
If you are looking for the closest HI to the rental car drop of this is the one. Nice place full of interesting people from everywhere. Thanks.
May 21, 2013
Rated 3.0 out of 5.0 by TraveledAll No Early Breakfast
We stayed at this Holiday Inn for stopover nights going to and from our vacation in Croatia. On each stay we had a mid-morning flight; we had to check in at Heathrow by 7:00 am on the outbound flight and by 7:30 am on the return flight.
The hotel restaurant opens for breakfast at 6:00 am and room service starts at 6:00 am. To be on the safe side, you need to allow at least an hour for check-out, shuttle bus pick-up, and transport to Heathrow (+ the shuttle bus only does a pick-up every 30 minutes). This meant that we did not have time for breakfast on the outbound flight morning (although it was included in our room package) and had to gulp it down on the return flight morning.
This is a huge airport hotel (400+ rooms); the overwhelming majority of its guests are flying in or out of Heathrow. Many guests will have early morning or mid-morning flights. It's bizarre that the hotel does not start at least a limited breakfast service much earlier -- say 3:00 am -- to accommodate guests with early morning flights or at least offer room service breakfast at that time. Actually, an airport hotel of this size -- with many guests on different time zones -- should offer at least a limited room service menu 24/7.
On the night of our outbound flight (when it appeared we would not be able to get any breakfast even though it was included in our room package#, we spoke directly to the night restaurant manager who immediately and cordially agreed to have a room-service breakfast sent up to our room at 5:30 am #before the restaurant or room service was technically available). When I called the front desk later that evening to confirm the early room service breakfast, the front desk manager initially said that the restaurant manager had exceeded his authority by agreeing to provide the early room service breakfast; after some heated discussion, the front desk manager agreed to provide the breakfast, but gave the clear impression that the restaurant manager would be getting in trouble for providing this "unauthorized" accommodation.
Also -- although the hotel room has a refrigerated mini-bar, it's one of those "move-anything-and-you've-bought-it" mini-bars, so buying one's own breakfast at a local store and putting it in the mini-bar refrigerator overnight is not a practical option.
May 21, 2013
Rated 4.0 out of 5.0 by Baz59 Very good room and great fitness centre!
Generally, we had a very good stay. The only criticism though was the very slow service in the bar in the evening, when we waited a considerable time to be served and then longer after we ordered. In contrast the service in the restaurant for dinner was first class.
May 16, 2013
Rated 5.0 out of 5.0 by shunny Very convenient to the airport
A good place to stay before a flight and a very good rate including the parking for our two week holiday.
We ate just by the entrance at a local pub " the plough" and it was very good- we ate there because the hotel was full
May 16, 2013
Rated 5.0 out of 5.0 by Lesleytravelqueen Best Heathrow Hotel
I have stayed at many hotels in the Heathrow area and this one was great value for money. The staff could not have been more helpful.
The pub next door gives you somewhere to walk to which other hotels you are stuck in one building. Car parking is much easier and the room was well worth the extra cost of a motel property.
The shuttle buses to the terminal were on time and reliable.
I will be going back.
May 15, 2013
Rated 5.0 out of 5.0 by Khalid007 Modern, well refurbished hotel
Modern, clean and ideally located for most theme parks (legoland, Thorpe park, Chessington). The staff are wonderful, and the hotel amenities are excelllent.
The only shame is the time to checkin, as this took a while due to transit passengers checking in.
Shame the hotel does not have Swimming pool.
Otherwise, would definatley recommned.
May 13, 2013
Rated 4.0 out of 5.0 by Shbg23494a Too little time
Didn't book in until 1830 and had a dinner meeting in locallity at 1900 so dropped and ran.
Returned just after the football had finished and was able to relax in Calaghan's with a pint of Cold Guiness before retiring to bed.
Good nights sleep and up for a delicious breakfast. checked out before 0800.
Glasgow airport next week.
May 6, 2013