Rated 4.0 out of 5.0 by Baz59 Very good room and great fitness centre!
Generally, we had a very good stay. The only criticism though was the very slow service in the bar in the evening, when we waited a considerable time to be served and then longer after we ordered. In contrast the service in the restaurant for dinner was first class.
May 16, 2013
Rated 5.0 out of 5.0 by shunny Very convenient to the airport
A good place to stay before a flight and a very good rate including the parking for our two week holiday.
We ate just by the entrance at a local pub " the plough" and it was very good- we ate there because the hotel was full
May 16, 2013
Rated 5.0 out of 5.0 by Lesleytravelqueen Best Heathrow Hotel
I have stayed at many hotels in the Heathrow area and this one was great value for money. The staff could not have been more helpful.
The pub next door gives you somewhere to walk to which other hotels you are stuck in one building. Car parking is much easier and the room was well worth the extra cost of a motel property.
The shuttle buses to the terminal were on time and reliable.
I will be going back.
May 15, 2013
Rated 5.0 out of 5.0 by Khalid007 Modern, well refurbished hotel
Modern, clean and ideally located for most theme parks (legoland, Thorpe park, Chessington). The staff are wonderful, and the hotel amenities are excelllent.
The only shame is the time to checkin, as this took a while due to transit passengers checking in.
Shame the hotel does not have Swimming pool.
Otherwise, would definatley recommned.
May 13, 2013
Rated 4.0 out of 5.0 by Shbg23494a Too little time
Didn't book in until 1830 and had a dinner meeting in locallity at 1900 so dropped and ran.
Returned just after the football had finished and was able to relax in Calaghan's with a pint of Cold Guiness before retiring to bed.
Good nights sleep and up for a delicious breakfast. checked out before 0800.
Glasgow airport next week.
May 6, 2013
Rated 4.0 out of 5.0 by LincolnshireLad Beware the security Credit Card charge
In every way we found this hotel excellent except the overnight security Credit Card charge which was lodged against me. It stayed pending on my credit card for 3 days (a large amount because as well as the 50GBP they tell you about, they added in the full charge for our 15 day parking). I've had this problem with a different Holiday Inn before, when the charge stayed pending for 11 days. Any attempt to complain about this to IHG is referred to the individual hotel who then say it's IHG policy. Catch 22?
May 5, 2013
Rated 5.0 out of 5.0 by Fifi39 Great start to holiday
Booked a park, stay and go package before our long haul flight and can't fault the Holiday Inn for service. Staff were polite, well organised, food good and collecting the car 2 weeks later ran like clockwork. Thoroughly recommended.
April 30, 2013
Rated 4.0 out of 5.0 by Magickpyggie2 What a change in 12 days
We stayed here on the 5th April and raved about the food and the service, but this time it was as if we were staying at a completely different hotel. The check in was excellent with jokes about my namesake etc. and we were soon up in the room. We went down to dinner and my wife noticed it was Pie night and that Cottage pie was on the menu as a special. I am very partial to Cottage pie, but what turned up was a mess, a thin dry layer of meat at the bottom, then a huge wodge of dry potato on top with a medley of vegetables including cauliflower, broccoli, carrots two other kinds of potatoes and a huge jug of very watery gravy. I left more than half as it was the worst Cottage pie I have ever tasted. My adventures with the kitchen continued the next morning when I ordered poached eggs on white toast. Two poached eggs appeared but they were half cooked with the white of the egg still runny. I was told that the chef only had one time to cook the eggs for, but I asked that they be cooked for a little longer, and they turned up brick hard. So one - nil to the chef and we will stay at the Crowne Plaza across the road next time, shame as it was so good on the 5th April.
April 23, 2013