Rated 4.1 out of 5 by 689
Rated 3.0 out of 5.0 Are you sure?
Not good enough as a major hotel of IHG
OK as a pre night sleep. But you have more cost effective solution for this.
January 28, 2015
Rated 5.0 out of 5.0 by Rockymt Mr Gary
I always stay at this hotel very convenient to the airport with Shuttel service just give the shuttle a little extra time because it stops at other hotel properties.
January 26, 2015
Rated 4.0 out of 5.0 by Brian1940 Our regular Heathrow hotel
This Holiday Inn has become our regular when arriving in/leaving the UK on our twice annual visits. It is comfortable, with good sized bedrooms and an excellent range of choices for a good breakfast.
Prices of food and drink are, as usual for any airport hotel, rather high which takes a bit of the shine from an otherwise rewarding experience.
I remain baffled by the light switch system in the bedrooms, since the 'mains' witch is on one side of the bed and, when switched off, does not allow the person on the other side of the bed to use the bedside reading light. Amazing !
January 22, 2015
Rated 4.0 out of 5.0 by Nict54 Overnight stay before flight
Nice hotel. As always the front office staff set the tone to ensure the stay was good.
January 19, 2015
Rated 5.0 out of 5.0 by Steptoe 48 Great stay
We really enjoyed our stay. Close to public transport , nice Pub out front . Good food and bar.
Good acess to Heathrow.
Nice staff , friendly and helpful service.
January 16, 2015
Rated 5.0 out of 5.0 by Toni G One Big Happy Family
We overnighted on the same night as 300 unexpected guests on airline vouchers. One would imagine this would lead to a drop in service, harried staff and short-tempers. One would imagine very wrong indeed!
Despite suddenly handling hundreds of extra people, the staff were amazing. Helpful, attentive, polite, friendly. Even the restaurant coped with aplomb! Dinner arrived promptly, cooked to perfection, visually pleasing and very, very tasty!
I'd like to give a special shout out to our server, Dixon, who handled an overactive six-year old and two demanding women with such cheerful efficiency. He was knowledgeable, quick, and unfailingly helpful. I was a server once, in a former life, and I saw how busy he was and how much pressure he was under, but if I didn't know what to look for, I'd never have picked it up. Full marks to him for a great job!
Our family room was spacious, clean, warm, and welcoming. The shower was oh-so-perfect after a long flight, hot and with great water pressure. The heated towel rail made my day!
Although I didn't use the gym facilities, I popped in to have a look and they have a great selection of machines. The room is very clean too. Perhaps I'll get a chance to work out on my next visit.
And this is definitely my go-to hotel for my next visit!
January 15, 2015
Rated 5.0 out of 5.0 by jginger Helpful Staff
We stayed at this hotel prior to flying from Heathrow on holiday. From the time we arrived we received outstanding service from all staff we encountered. The reception staff are efficient and friendly. The breakfast the next morning was really good. I recommend this hotel for a relaxing start to a holiday
January 14, 2015