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Rated 4.1 out of 5 by 686 reviewers.
Rated 4.0 out of 5.0 by Our regular Heathrow hotel This Holiday Inn has become our regular when arriving in/leaving the UK on our twice annual visits. It is comfortable, with good sized bedrooms and an excellent range of choices for a good breakfast. Prices of food and drink are, as usual for any airport hotel, rather high which takes a bit of the shine from an otherwise rewarding experience. I remain baffled by the light switch system in the bedrooms, since the 'mains' witch is on one side of the bed and, when switched off, does not allow the person on the other side of the bed to use the bedside reading light. Amazing ! January 22, 2015
Rated 4.0 out of 5.0 by Overnight stay before flight Nice hotel. As always the front office staff set the tone to ensure the stay was good. January 19, 2015
Rated 5.0 out of 5.0 by Great stay We really enjoyed our stay. Close to public transport , nice Pub out front . Good food and bar. Good acess to Heathrow. Nice staff , friendly and helpful service. January 16, 2015
Rated 5.0 out of 5.0 by One Big Happy Family We overnighted on the same night as 300 unexpected guests on airline vouchers. One would imagine this would lead to a drop in service, harried staff and short-tempers. One would imagine very wrong indeed! Despite suddenly handling hundreds of extra people, the staff were amazing. Helpful, attentive, polite, friendly. Even the restaurant coped with aplomb! Dinner arrived promptly, cooked to perfection, visually pleasing and very, very tasty! I'd like to give a special shout out to our server, Dixon, who handled an overactive six-year old and two demanding women with such cheerful efficiency. He was knowledgeable, quick, and unfailingly helpful. I was a server once, in a former life, and I saw how busy he was and how much pressure he was under, but if I didn't know what to look for, I'd never have picked it up. Full marks to him for a great job! Our family room was spacious, clean, warm, and welcoming. The shower was oh-so-perfect after a long flight, hot and with great water pressure. The heated towel rail made my day! Although I didn't use the gym facilities, I popped in to have a look and they have a great selection of machines. The room is very clean too. Perhaps I'll get a chance to work out on my next visit. And this is definitely my go-to hotel for my next visit! January 15, 2015
Rated 5.0 out of 5.0 by Helpful Staff We stayed at this hotel prior to flying from Heathrow on holiday. From the time we arrived we received outstanding service from all staff we encountered. The reception staff are efficient and friendly. The breakfast the next morning was really good. I recommend this hotel for a relaxing start to a holiday January 14, 2015
Rated 5.0 out of 5.0 by Nice clean comfortable room Very good service from all staff. Restrant food not so good and pricey for what you get. Bedroom very nice clean and freshly decorated. Will stay there again when traveling from Heathrow January 13, 2015
Rated 5.0 out of 5.0 by great rooms love staying at this hotel, very convenient for the airport . always friendly staff, never had a bad night, January 11, 2015
Rated 5.0 out of 5.0 by clean hotel and great service This is probably the best HI group hotels I have stayed at with great service by the staff and clean rooms. The bar food was pleasant and with a decent pint. I think I will be booking this again when using the airport. January 10, 2015
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