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Rated 4.3 out of 5 by 299 reviewers.
Rated 3.0 out of 5.0 by Wandering Service but does recognize IHG club members Looking for food service was a bit of a joke, the bar especially was very evident as there was one person trying to fill the drinks and another drying the glasses while there is a line waiting for drinks! The restaurant was just as lost, the servers were there to only serve food, not actually take orders! They don't bring your dry cleaning back to your room, you have to go get it from reception. This is at 7pm, late enough in the evening to run the rounds and drop it off in the rooms. The Garmin satnav found the location but had to use Google Maps just to bring the car to the front entrance and into the car park, which if you arrive late at night can get full in this small lot. Everything else was OK but they need some tweaks. February 4, 2016
Rated 5.0 out of 5.0 by Arrival and stay The reception staff are always fantastic. The greeting is always warm and cheery and a great feeling of quality reception. The staff will go out of their way to address any issues/concerns/requests that are raised. The staff at the bar and area I use for evening meals, are also first class - friendly and always a great service. Please pass on my thanks to all of the staff. February 1, 2016
Rated 5.0 out of 5.0 by very friendly and helpful staff The service offered at the hotel is good.Staff are very pleasant ,helpful and friendly. January 30, 2016
Rated 5.0 out of 5.0 by Excellent hotel The hotel is very conveniently located with good fresh food and elaborate breakfast.I will surely return . January 30, 2016
Rated 5.0 out of 5.0 by Good overall standard I use this hotel regularly and despite the high turnover of staff, they are generally very helpful and courteous. The hotel is well situated for public transport access. January 29, 2016
Rated 4.0 out of 5.0 by Convenient Hotel Nice Hotel, friendly staff and nice rooms. Car park was pretty full but managed to find a space. Overall good experience and will stay again. January 25, 2016
Rated 5.0 out of 5.0 by Great Service I would recommend this hotel. The staff were very friendly and I was able to relax and have a restful night. January 25, 2016
Rated 5.0 out of 5.0 by Good location and proximity to central London We stayed in December and thoroughly enjoyed staying here.It is very near to Central London and West field Shopping Centre I had a steak at Dinner and it was very nicely made to perfection. well done Chef!.I would surely recommend the Eton Mess as a Dessert .Service staff in the restaurant are very friendly and prompt. January 24, 2016
  • 2016-02-07 T13:11:50.475-06:00
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