Rated 5.0 out of 5.0 by Tina92 Excellent Service
The staff were very friendly and hospitable. Breakfast was nice. The room was big enough aswell as the bathroom and was very comfortable. Location of the hotel was easy to find and very near to the tube station. The only thing i was not happy with was the toilets on the 1st floor for the restaurant were obviously not checked enough and needed maintaining of cleanliness.
June 9, 2013
Rated 5.0 out of 5.0 by OllieDay Great location
This hotel is located in an ideal location, just a short walk from the West End theaters. We found our room nice and clean and the bed very comfortable. The hotel is in a quiet area so there was no traffic noise and I slept perfectly.
The air conditioning was easy to use and the shower temperature was easy to operate with no fluctuations.
In summary - perfect for our needs.
June 7, 2013
Rated 4.0 out of 5.0 by Peter96 Good Hotel in London
Enjoyable stay again at the Regent's Park Hotel. As always good service and a good location to get around London. Would always recommend this hotel to anyone.
June 7, 2013
Rated 5.0 out of 5.0 by Steve3134 Excellent staff, comfortable room
My wife and I stayed at Holiday Inn Regent's Park in order to attend a wedding at the nearby One Marylebone for which it is extremely convenient. From the moment we arrived at the reception desk we were made really welcome, which was typical of the friendliness of the staff throughout our stay, including the housekeeping staff met in the corridors. One even complimented my wife on her wedding outfit. She was thrilled! We arrived travel-hungry and too late to go out for lunch as planned so decided on a bar snack. We enjoyed the sharing platter and the staff were, once again very pleasant, although some language difficulties were responsible for our not getting exactly what we wanted at first attempt. The room itself was not a great size but adequate, and clean, comfortable with all the normal facilities. The bathroom was rather small and a joint decision that seems to have been taken by the hotel industry as a whole to switch off en suite extractor fans meant it got very steamy. However this is a minor criticism, as is the usual problem of the buffet-style breakfast - not quite hot enough (tasty though!). Overall very much recommended.
June 5, 2013
Rated 4.0 out of 5.0 by Kiwicase Comfortable Bed in a reasonable spacious room
Easy to find
Friendly Staff. I had some cold foods I was travelling with and it was not a problem for them to store these for me.
Nice touch of a drinks and nibbles voucher for two on arrival
May 23, 2013
Rated 4.0 out of 5.0 by Kobina Guest rating
Caring staff and clean rooms and bath.
Enjoyed my stay
May 20, 2013
Rated 5.0 out of 5.0 by Flydavidjj Excellent Service
I arrived on a busy Saturday. The front desk staff were very busy but were able to manage the queue well and with good humour.
One of the reception staff took a call from an irate customer and handled it really well. She used as many anger deflection and empathy techniques as were in existence, offering to call the client back, and expressing concern. I thought she did very well. Full marks.
Room was small but very clean and well equipped.
Lobby was excellently presented and had the feel of a luxury hotel.
Great location just 100 yards from Great Portland Street tube, and a short walk to Oxford Street.
May 19, 2013
Rated 4.0 out of 5.0 by Lasquitty Good hotel in the heart of London
Great location, only 2 minute walk from tube station, and five minutes walk from Regent St. The staff is very helpful and friendly. Rooms and facilities are clean. My only little disappoint is for missing hot chocolate in the room (only tea and coffee).
May 15, 2013