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Rated 4.2 out of 5 by 521 reviewers.
Rated 3.0 out of 5.0 by Uncomfortable bed; everything else was great The bed was uncomfortable, and to me, it's the only thing that matters. Also, it felt like the gentleman behind the front desk in the evening before and morning of checkout was trying to convince me to take a very expensive taxi ride to the airport. November 20, 2014
Rated 5.0 out of 5.0 by Quite London Hotel Near local restaurants and local 'supermarket'. Close to tube station. November 19, 2014
Rated 4.0 out of 5.0 by Need to fix internet I stay there often and typically for long periods. You can see that i am mostly satisfied but your internet continues to be an issue. The free access is very slow, and i hate to keep signing up for the paid service and having to remember to have you remove it from my bill. Also, the two device limitation is an issue. it is very common for business travellers to have an ipad, iphone and laptop. Please address these issues. November 19, 2014
Rated 5.0 out of 5.0 by Great place to stay! Quite, clean and friendly staff. I stayed 3 nights and need to change room after one night because of my booking. I received the best service ever from the hotel staff ! November 17, 2014
Rated 5.0 out of 5.0 by Good,comfortable place to stay in central London I have stayed in this hotel several times and have always found it to be very safe, clean and comfortable. It is in a great location for many central London conference centres and venues. The bar is also comfortable but pricey. November 17, 2014
Rated 5.0 out of 5.0 by Spacious room and comfortable bed Good room and enjoyable free-for-all business breakfast. Friendly staff- nothing too much trouble for them. Walk in prices outrageously high but I benefitted from early online booking prices. In addition, as an IHG Member, I was treated really well. November 16, 2014
Rated 5.0 out of 5.0 by Great location and clean room Overall our stay was very good. Beside some minor annoyances (noisy doors in the morning, a bit small bathroom) everything was as it supposed to be. We'd book a room in this hotel again. November 15, 2014
Rated 5.0 out of 5.0 by Staff second to none! As a frequent customer of this hotel, there are members of staff who make your stay far more enjoyable.... Reception staff: Ambra, Kristina, Georgia. Conceigre: Joseph, Chris Breakfast staff: Yacine, Magda, Maya, Monika, Julia, Pamela and Tanja and Michele Evening/Restuarant: Maragosha (apologies if spelt wrong!) MariaTheresa, Seble .... all these members of staff are a testament to the managers who hired them! Would definitely recommend this hotel to anyone staying in the centre of London. November 14, 2014
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