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Rated 4.2 out of 5 by 525 reviewers.
Rated 3.0 out of 5.0 by Disappointed This Holiday Inn is located in a very nice section of London. The staff at the hotel are very nice. BUT, the room size and bathroom size are way too small. My husband and I could not fit our two suitcases and two carry-ons in the room. Only one person could stand in the bathroom at a time, The bathroom was so small, that there was no hairdryer, the towels hung over the toilet and were touching the toilet, when sitting on the toilet, ones shoulder rubbed against the sink. Very uncomfortable and unacceptable. I hope they do renovations on this property. The beds were very comfortable, if you can take a very, very small room, and have very little luggage this hotel might be OK for you. We were really disappointed and will not stay at this hotel again, only due to the size of the rooms and bathrooms. November 24, 2014
Rated 4.0 out of 5.0 by freindly staff and convenient position Apart from the cost of upgrade this was a very pleasant hotel to stay in. Staff were very accommodating and friendly and the hotel is very well positioned for accessing London attractions. Having parking on hand is welcome and convenient. The area arround the hotel is safe and has an interesting range of shops and cafes. November 23, 2014
Rated 5.0 out of 5.0 by Lovely stay Wonderful staff so helpful Beds are so comfortable Breakfast excellent We wouldn't want to stay anywhere else We come back year after year November 23, 2014
Rated 4.0 out of 5.0 by comfortable bed and quiet atmosphere If my room is not upgraded (e.g. none available) I don't always get amenities (e.g, a bottle of water) and the appearance of a mouse in my room was surprising. Other than that I love the friendliness and helpfulness of the staff. Always there to help. November 23, 2014
Rated 3.0 out of 5.0 by Uncomfortable bed; everything else was great The bed was uncomfortable, and to me, it's the only thing that matters. Also, it felt like the gentleman behind the front desk in the evening before and morning of checkout was trying to convince me to take a very expensive taxi ride to the airport. November 20, 2014
Rated 5.0 out of 5.0 by Quite London Hotel Near local restaurants and local 'supermarket'. Close to tube station. November 19, 2014
Rated 4.0 out of 5.0 by Need to fix internet I stay there often and typically for long periods. You can see that i am mostly satisfied but your internet continues to be an issue. The free access is very slow, and i hate to keep signing up for the paid service and having to remember to have you remove it from my bill. Also, the two device limitation is an issue. it is very common for business travellers to have an ipad, iphone and laptop. Please address these issues. November 19, 2014
Rated 5.0 out of 5.0 by Great place to stay! Quite, clean and friendly staff. I stayed 3 nights and need to change room after one night because of my booking. I received the best service ever from the hotel staff ! November 17, 2014
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