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Rated 4.2 out of 5 by 466 reviewers.
Rated 4.0 out of 5.0 by 6 Tage in London Wir, eine Familie mit jugendlichen Kindern, haben für fünf Nächte im Regent´s Park gewohnt. Zunächst waren wir begeistert, dass wir zwei Zimmer mit Durchgangstüre erhalten haben. Die Betten waren bequem, die Badezimmer ok. Allerdings war von draußen ein durchdringender schriller Hupton zu hören, den wir schon beim Einzug kritisierten und der uns am Schlafen hinderte. Nach mehrmaligem Nachfragen waren wir um 1 Uhr nachts entsprechend unwillig dem Hotelpersonal gegenüber. Scheinbar ließ sich der Ton aber nicht abstellen. Am nächsten Tag wurde uns mitgeteilt, dass wir in die gegenüber liegenden Zimmer umziehen könnten. Von da an ging alles problemlos: Frühstück gut, zentrale Lage, kurzer Weg zur U-Bahn, Einkaufsgelegenheiten um die Ecke, Imbiss und Restaurants in der Nähe. Einziges Manko: Unser Auto war zu hoch für die vorher gebuchte Tiefgarage im Hotel. Das war für uns vorher nicht ersichtlich. So mussten wir umständlich eine andere Garage suchen - wobei uns das Hotelpersonal nicht wirklich geholfen hat. Auch für die Bezahlung der Innerstadt-Gebühr stand uns niemand zur Seite. Zum Glück hatten wir unseren Laptop dabei, konnten uns selbst kundig machen und so buchen! September 25, 2014
Rated 5.0 out of 5.0 by a weekend to remember! We stayed at the Holiday Inn from the 19th Sept-21st Sept. The reason for our visit was to have a family get together with our son and his fiance who currently reside in London and to meet his prospective Mother in-law ( who had flown in from Germany for the weekend). We decided to dine at the Junction Restaurant on the Saturday evening (using our Tastecard)-right from the start the staff could not do enough to help-one staff member in particular made an extra special effort to ensure our night was a success--we requested a round table (for ease of conversation) and she kindly obliged, upon being seated we were pleasantly surprised to find that she had laid the table beautifully-a tablecloth and flower arrangement-a lovely touch:) and she went out of her way to make sure that everyone was happy during the evening. The food was excellent, the prawn, asparagus and spinach starter was generous, the confit of duck leg was delicious and the strawberry and clotted cream cheesecake was divine!! The meal was extremely good value with our Tastecard. The hotel staff in general were very friendly and helpful-the barman was always polite and cheerful! The rooms were clean and comfortable and all in all a wonderful, memorable stay! Our thanks to the staff who made our time at the hotel so enjoyable. September 25, 2014
Rated 5.0 out of 5.0 by Great service at check in The hotel is in a great location for visiting West End Theatres and walking back safetly and easily. Check in staff were very attentive to our needs during our stay. Top floor room meant noise was minimal from other guests whch can be a problem in cental London hotels September 23, 2014
Rated 4.0 out of 5.0 by Friendly and efficient staff and perfect matress As a frequent business traveler I value friendly and efficient staff (and do anything to not be a "difficult" customer myself). At your hotel I feel at ease as well as valued. September 22, 2014
Rated 3.0 out of 5.0 An extremely poor i fernet services I actually changed rooms in order to improve the complimentary internet services, but I could not manage even to read a news paper! This is unacceptable. I complaint at departure to the manager who wrote me an email stating the services were fixed on the following day after I left.Not good! September 18, 2014
Rated 5.0 out of 5.0 by Good expereince Had a great time at this hotel and the staff very good. have used other IHG hotels in London but well recommend this one. The only 2 niggles are the cost of Starbucks coffee but that was my choice to buy and the bed was too hard for me. Staff make the visit at an hotel and the staff here are excellent. September 18, 2014
Rated 5.0 out of 5.0 by Lovely professional service Stayed two nights for proms in the park. Very welcoming reception and all staff were friendly but professional. Ideally positioned for the tube,comfortable,nice breakfast would highly recommend. Thank you. September 17, 2014
Rated 5.0 out of 5.0 by Stay at Regents Park Holiday Inn Unexpected stay at the hotel - staff very helpful and well looked after throughout our stay, would thoroughly recommend this hotel for amenities and location September 15, 2014
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