Rated 4.1 out of 5 by 277
Rated 3.0 out of 5.0 by SJM58 What's in a name.....?
My wife who has a double barrelled surname wasn't allowed to check in as she didn't have the same surname. Amazingly was told if she had any proof of having my surname she would be able to! So if she changed her name by deed pole she could have. She wasn't happy. I forwarded her the booking reservation from the middle of a meeting and it was sorted but not good at all. I suppose she could have walked in off the street and guessed that I had happened to have booked a room on that exact night at one of the thousand plus hotels in north London and also given my name.... But then again that would be ridiculous to guess all of that wouldn't it!!!!!!
December 13, 2013
Rated 1.0 out of 5.0 by Rakan4321 Platinum Member Means Nothing to this Hotel
No recognition to platinum member. No upgrade to the room. No newspaper and more to that I did request in my reservation a smoking room and they charge me GBP300 as a fine for smoking in the room !!!!!!!!!!!!!!!
December 9, 2013
Rated 4.0 out of 5.0 by Floppy Congratulations to regents park hotel
A very pleasant stay. Arrival and registration pleasant and efficient.
Foyer pleasantly decorated for Xmas. Room excellent although bathroom rather cramped. Cleanliness perfect and chamber maiding
Outstanding. We ate breakfast and dinner in the restaurant where the food was good and the service attentive.
The management and staff are to be congratulated !
December 5, 2013
Rated 5.0 out of 5.0 by Seyed Nice stay
due to my platinum status, I was upgraded to an executive room which I found it clean, nice design and comfortable bed. the hotel is refurbished recently. therefore it is clean with nice design inside. by the way the staff are very friendly which make the stay much more pleasant.
December 5, 2013
Rated 5.0 out of 5.0 by Barbara2303 A lovely experience
We thoroughly enjoyed our stay at this hotel, the room was lovely and the service was excellent. I would highly recommend this hotel.
December 4, 2013
Rated 5.0 out of 5.0 by SirPhilalot Friday night in London Centre
Really good hotel for staying in West End. Short walk from Oxford Circus tube or Regents Park. Check in staff really helpful and polite. Black out curtains and no sound pollution meant we slept brilliantly. Room was clean and well equipped. Good shower, plenty of power and temperature stayed constant.
December 3, 2013
Rated 5.0 out of 5.0 by londonvisitor28 A 5-star to Daniel, the manager
I was not happy to find that my room was not made ready for me when I opened the room door. However, Daniel the manager took charge and upgraded me to an executive room with a bottle of champagne on the house! Next day, during the check out, I was not charged for the wifi usage either. The executive room was clean and lovely. The staff were all helpful. Will definitely use the hotel on my next visit.
November 30, 2013
Rated 4.0 out of 5.0 by kentyldesley Staff exellient
Unfortunately we arrived to find out the agent we booked the hotel with had gone into liquidation. With the assistance of the reception staff the problem was satisfactory resolved (a special mention to staff member Kristine for her help in this regard). From there on our stay was great.All staff were very friendly and helpful.this was our fourth stay and we look forward to next.
November 29, 2013