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Rated 4.2 out of 5 by 485 reviewers.
Rated 5.0 out of 5.0 by Need Better Arrangement With Taxis The concierge had to walk off the property to get taxis to come pick up the guests. This led to some difficulty when there were several parties of people waiting to go out in the evening. The concierge was very cheerful and helpful, but it seems awkward for him to have to make that kind of effort. Surely something else could be done to bring the taxis in. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Every time I go to London on Business this is where I stay and have only good things to say about this hotel. June 9, 2014
Rated 5.0 out of 5.0 by Very Comfortable stay I stay at this hotel for business purposes. However it is also well situated for a lot of the attractions if staying for leisure too. Bedrooms are of a good size and the air conditioning actually works! Breakfast is good but expensive so if not included in price of the room I wouldn't personally opt for it. June 9, 2014
Rated 5.0 out of 5.0 by Convenient for Hospital Visit I stayed for one night to attend hospital the next morning. We parked right out the front of the hotel in a disabled space. I am in a wheelchair and our room was large enough for me to move around. We ate in the bar, the food was very tasty as was the breakfast the next morning. The room was very clean and the windows opened. Check in/out very easy. Downsides were that the bed was a small double and a bit lumpy. Also the duvet was not big enough for 2 people and the towels were not the best quality. Limited tv channels, wanted to watch a 1 channel and they don't have them. June 5, 2014
Rated 5.0 out of 5.0 by Don't Hesitate! The most welcoming smile you will ever receive. You will love this gem! Simply put....The staff were amazing on every level, the room was great & the location superb. I'm going back to this one! June 4, 2014
Rated 5.0 out of 5.0 by Stayed in an executive room!, what a treat 2nd stay at this hotel, cannot falt it, lovely friendly staff who make you most welcome. June 4, 2014
Rated 4.0 out of 5.0 by Very Good Hotel Close to Royal Colleges This hotel / rooms very clean, close Royal Colleges, Regent's Park and tube stations to connect to major locations. We had a safe and sound stay. The high prices for the Internet Connections a bit worry on travel budget. June 4, 2014
Rated 5.0 out of 5.0 by Regents Park Hotel was lovely and clean, ideally located to travel into london and watch a show. The rooms are very spacious with everything you could possibly need to make your stay comfortable. Staff coudnt be more helpful on the front desk and were very polite. Breakfast in the morning was very efficent and the staff were always making sure that there was always enough food for all customers. June 3, 2014
Rated 4.0 out of 5.0 by Good location Note:I am still not received the electronic bill from the hotel. June 1, 2014
Rated 5.0 out of 5.0 by short london break. What do you want from a short city break ? good location ,clean hotel,friendly staff,good food,and a decent nights sleep????? well let me tell you the holiday inn regents park has all of this in abundance ! anyone looking how to run a city hotel could do alot worse than to pay a visit and see how it should be done.. May 30, 2014
Rated 4.0 out of 5.0 by Clean well placed hotel Stayed for 3 nights in this hotel. The hotel is well placed close to Victoria lines Warren Street Station, (about 3-4 blocks). Few blocks walk to the shops on Regent and Oxford Street where I could leave the wife and go to explore London. The room was small but clean and in good general condition. The mattress was a little to hard for my preference. The WiFi costed 30 pounds for 3 nights, but the signal in our room was very bad, so it was almost unusable. The reception staff was excellent and helpful and so the staff at the restaurant. May 29, 2014
Rated 4.0 out of 5.0 by Good London Hotel Option Great location walking distance to Regents Park and metro stops. Many restaurants nearby. Friendly front desk staff and EXCELLENT concierge service. The inner courtyard rooms are very quiet if your neighbours are not noisey and the beds are comfortable. We did not take the breakfast it is VERY expensive and there are great and cheap options nearby. WIFI was not included and this might make me not return if I needed access to the internet. Otherwise I would come back. May 25, 2014
Rated 5.0 out of 5.0 by Great Staff The staff were universally friendly and helpful. This in my experience is not the norm. May 25, 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly and efficient service. We had a very enjoyable stay with friendly and efficient staff and clean and comfortable surroundings. We would recommend this hotel to anyone wishing to visiting London. Tube stations are close by for visiting most attractions. May 24, 2014
Rated 5.0 out of 5.0 Weekend Celebration. Excellent stay with very good location for easy access to all of London's sights. Staff in particular are very professional and exceptionally helpful & pleasant in all they do for their customers. May 21, 2014
Rated 4.0 out of 5.0 by Great location and staff. Great location - close to 3 tube stations serving 6 different lines. Very quiet in rooms- but loads of pubs and restaurants in vicinity. Staff were outstanding. Only negatives - rooms and bathrooms are on the small side. May 21, 2014
Rated 5.0 out of 5.0 by Great location Excellent hotel, located very close to a Tube Station and various bus routes. If you are feeling fit you could actually walk to Oxford Street. All the staff were friendly and helpful and the room had everything you would expect or need. My only adverse finding (that I mentioned to the staff when I checked out) are the lobby armchairs which although looked nice were the most uncomfortable chairs I have ever sat in! Will certainly stay here again. May 20, 2014
Rated 1.0 out of 5.0 by Costly and tiny rooms Very costly , rooms were tiny, internet was very slow and 16 pounds a day. Shower trickled out . Corridors of hotel very dingy and old. Staff were fine but the hotel is just not worth staying in. Overall I would not recommend this hotel, its too expensive and rooms are tiny. May 20, 2014
Rated 4.0 out of 5.0 by Excellent for a good night sleep. I requested a quiet room when booking, and was not disapointed. Internal and external noise were non-existant and with a very comfortable bed and quiet air conditioning, I enjoyed my best night sleep in a London hotel. Check in/out was pleasant and breakfast staff were very pleasant as well. May 18, 2014
Rated 2.0 out of 5.0 by Worst IHG Experience First off the staff is nice; however, niceness does not mean good service. And it was good service that was lacking among other things at this hotel. The room does not have any international plugs. I requested one to be delivered. They said they would. It never was delivered despite repeated calls. There were no wash clothes in the room. I called to have them delivered which was prompt. But strange thing, they are not made of cotton but some sort of synthetic. I stayed around 120 nights at hotels last year and this internet was the slowest I've experienced. Additionally, the staff only permitted 2 complimentary devices to be logged in. I prefer to have my laptop, tablet and phone logged in to get work done on the road. The room itself is small even for Europe standards. To shut the bathroom door you have to shuffle around the toilet. The bed was a single which I didn't know Holiday Inns even had. As a Platinum Ambassador I am often upgraded, which didn't happen here. In fact I was assigned a room furthest from the elevator. The only perk for staying over 60 nights per year at IGH properties (being platinum) was 500 points. May 13, 2014
Rated 5.0 out of 5.0 by Another stay Well another stay here, this time with friends we received a nice welcome and although we were too early to get into our rooms we were informed that we would be upgraded....lovely surprise. The staff here across the board are so nice...always really helpful. We will be back and we DEFINATELY recommend a stay here....many thanks to all...back soon.... May 7, 2014
Rated 5.0 out of 5.0 by A Great Hotel We enjoyed our extended stay at this great hotel close to Regent's Park. The staff were extremely helpful and friendly and would always greet us with a smile. They showed a genuine interest in how well we were enjoying our stay. Our room on the fifth floor was clean and the beds very comfortable. Breakfast was well prepared and even when crowded the service was excellent. Travel from the hotel was very easy with a short walk to Great Portland or Warren Street Tube stations. I would highly recommend this hotel to anyone visiting the great city of London. May 6, 2014
Rated 3.0 out of 5.0 by Poor Food Selection I stayed 2 nights and on the first night I requested a Rib Eye steak only to be told they had been taken off the menu, I then asked for the Sirloin but was informed that all steaks had been taken off!! I then selected the beef rib and was initially told that that had now finished, however after complaining one miraculously became available. I did manage to get a steak on my second night but I would have to say that the quality was poor. Unless the food improves I will not be staying at this hotel again. May 6, 2014
Rated 5.0 out of 5.0 by Wonderful stay at this hotel Just back from a fabulous short break in London. The hotel was great would definitely recommend it. Nice area very quiet near to tube station. Lots of nice restaurants around the hotel. The room was comfortable clean and very quiet. Buffet breakfast lovely lots of nice fresh food. Staff very attentive. All staff we met in the hotel were very friendly and always smiling and chatting making sure you were all right. Definitely be back to this hotel if we need to stay in London again. May 1, 2014
Rated 5.0 out of 5.0 by An excellent base for visitors to London Close to tube stations and within easy walking distance of Oxford Street and Regent Street, the location is ideal for visitors to London. In an attractive and vibrant area with some good restaurants and bars and, most importantly, the streets are safe. Our Executive room was comfortable and of reasonable size. The beds were good and a choice of pillow was offered. Housekeeping standards were high and towels crisp white and of good quality. Breakfasts, charged at a nominal extra, were particularly good but best of all were the staff. Friendly, courteous, helpful and attentive, and mainly young people from countries far and wide, the quality of the service provided was way beyond our expectations and our expectations were high! May 1, 2014
Rated 4.0 out of 5.0 by Central London hotel My friend and I stayed for one night as we were attending an event at Madame Tausauds last Saturday night. The hotel is only a 10 minute walk away from Madame Tausauds and Oxford Street. The staff were very polite and helpful and the breakfast was excellent. The hotel is also in a quiet area. I would stay here again. April 29, 2014
Rated 5.0 out of 5.0 by Ideal Hotel This being the first time that we have stayed at this hotel we were pleasantly surprised, the postion of the hotel was ideal only a short walk from Leicester Square, room was first class and the buffet breakfast was excellent. I would recommend this hotel to anyone having a break in London. April 29, 2014
Rated 5.0 out of 5.0 by Great location for a city break Stayed here for a weekend away with 'the girls' shopping and theatre etc. The hotel was in a great location, only a short walk to Oxford Street. The staff were polite and helpful. Breakfast was great, busy but all food was available and again the service was good. Would recommend this hotel and would definitely stay there again. April 19, 2014
Rated 5.0 out of 5.0 by Easy stay 10 min walk from Euston station, staff greeting was lovely, clean comfortable rooms, breakfast was vast n filling!!!! Weekend stay was really good, we always use this hotel when we stay in London...recommend it for sure...I'm back again in two weeks.... April 18, 2014
Rated 5.0 out of 5.0 by Totally met our needs We booked here for 2 nights using the Holiday Inn Runners Marathon Package and very impressed with everything. From the warm welcome when we checked in, quiet comfortable room, food catered for runners and the coach to take us to the start in the morning, we couldn't fault anything (well only small little niggle was shower head was a bit wonky but nothing major & only mention it on here so you may take a look at it as forgot to report it on check out!). It helped make getting to the start a totally stress free experience & also ideal to just flop in post race comfort admiring our medals!! Would highly recommend & would definitely use this Holiday Inn again. Thank you for a lovely relaxing stay. April 15, 2014
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