English
London - Regent's Park
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 44-871-9429111
Hotel Fax: 44-207-9909809
Costs 10p per minute + network extras
Hotel Fax: 44-207-9909809
Costs 10p per minute + network extras
Rated 4.1 out of 5 by 176
reviewers.
Rated 3.0 out of 5.0 by Aprel “Average”
was there for 2 nights few days ago with my son.
+ position (close to regents park, restaurants, tube, walking distance to Piccadilly Circus...)
+ price (comparing to other London hotels only)
+ staff helpful and nice
- surprisingly small executive room
- strange mini bar opened from reception on request
- small quin bad
October 1, 2012
Rated 4.0 out of 5.0 by slikchyk ConciergeService
Over all the hotel was quite acceptable. Upon checking in I contacted the Concierge Service and told them to book me a tour of Buckingham Palace, in 2 days time. I was advised this would be looked after. When I came down for the tour passes, I was advised that it was not done, and I could not get tickets for that Day. As I will probably not be back in England, this was a major disappointment and should have been one of the high lights of my trip. BAD BAD BAD
September 30, 2012
Rated 5.0 out of 5.0 by BasherB 2 NIGHT STAY.
Great Staff - Great Service - Great Stay - Will return.
September 28, 2012
Rated 5.0 out of 5.0 by gale great service
The maid service for my room was excellent. They work so hard and are not seen.
September 27, 2012
Rated 4.0 out of 5.0 by Brummie Nice room, improvable service
Both the room and f & b were good and recommendable. Service was all right up to a point.
As we drove into London, we enquired about the Congestion Charge at the front desk, but nobody could help us. After asking a colleague the lady referred us to a local newsagents. I would have expected a chain like Hioliday Inn to not only provide information but to facilitate payment of CC. After all, nowadays this can all be done online, or by phone.
September 27, 2012
Rated 2.0 out of 5.0 by Selby57 Disappointing
I stayed two nights. The first morning I was obliged to skip breakfast, as did others....we were faced with a very long queue, at least 15 people waiting to be seated and as others further up the queue abandoned the wait I realised that I must do the same or risk being late for work. The second morning was much better, with very little queue.
Various items were not refreshed in my room and it took two telephone calls and over two hours for a response, despite assurances from the first call that someone would come immediately.
Great location, huge prices, I would suggest...under staffed. No complaints about the staff friendliness but service was not good.
September 26, 2012
Rated 5.0 out of 5.0 by simon2463 great experience
had a great time ,looked after from the start,recognized as a gold member. the staff were very good at their jobs and they were all very helpful. would recommend. had a good night sleep even if the walls do seem to be a bit on the thin side.
September 23, 2012
Rated 5.0 out of 5.0 by patstan great location
Very central able to walk to Oxford Circus , Regents Street and Picadilly Circus no hills. Buses and underground also on the doorstep.
September 23, 2012
Rated 5.0 out of 5.0 by Rocky1 Good location and good service
We are just back from a five day trip to London. From we arrived at the Holiday Inn we were welcomed by the reception staff especially Michaela and made very welcome. It was my husbands birthday and the manager arranged an upgrade so we had a lovely room with extras. It was our third visit to Holiday Inn Regents Park as we find the location very convenient to local tube stations and yet able to walk to the main shopping area.
We are looking forward to a return visit as we thoroughly enjoyed our stay here.
September 23, 2012
Rated 4.0 out of 5.0 by Margaret1012 Welcoming Hotel
I use this hotel regularly for business and pleasure. On my last arrival there was a problem with my room not being ready, the manageress immediately took me to the bar, produced a glass of wine and gave apologies.
I must recommend this hotel highly as a regular visitor all the staff are excellent, always remember me and when away from home for long periods of time this makes a difference.
Never had any problems with the rooms, find the clean comfortable and like the fact that as a priority member always get an upgrade.
September 21, 2012
Rated 5.0 out of 5.0 by JulieNYC Great location. Beautiful hotel
My friend and I came from the U.S. and stayed 3 nights at this Holiday Inn. It was in a great location close to the Tube, a Starbucks, and a grocery store. The staff was very friendly and helpful when needed. And they also provide currency exchange.
Highly recommend this hotel and would stay there again upon my next visit to London.
September 17, 2012
Rated 5.0 out of 5.0 by star Great service
Good hotel, very friendly staff, excellent breakfast, can have more smoking rooms for smokers.
September 17, 2012
Rated 4.0 out of 5.0 by chris1000 brilliant staff
Excellent location being out of the noisy mainstream. Some nice little places round and about to eat and drink, as well as the hotel of course. Service was absolutely brilliant. Room was clean and comfortable but bathroom needed an urgent overhaul.
September 17, 2012
Rated 4.0 out of 5.0 by Willie Service
Having had breakfast at hotel no check in for table so no idea who had paid or not. Sat self at on table no contact from any staff and had to help serve to coffee which should have been served. Food self serve however poor quality.
September 15, 2012
Rated 5.0 out of 5.0 by Kilty46 Great staff and excellent location
We have stayed a number of times at the Holiday Inn at Regents Park and always had a lovely time. It is only minutes walk from Oxford Street, the British Museum and many other tourist attractions and also good public transport connections. The staff have been exceptionally helpful and the rooms are always clean and in good condition. We will definitely stay here again.
September 12, 2012
Rated 5.0 out of 5.0 by Pyrian Initial problems well resolved by staff
We mainly booked this hotel because it had smoking rooms and was good value and well located.
Turned up at 13.45 as check in at 14.00. We were told current occupants of our room had paid to stay longer until 14:00 and could we come back at 14:30 - 15:00 as room would then be ready. Came back at 16:00 to find room still not ready. Quite cross but manager very appologetic - got us coffee and room ready very quickly, then we got water and chocolate bars left in our room on the second day as an apology.
Although I was angry about the delay and the miscommunication, the staff were excellent at putting the problem right.
The room was very comfortable and spacious and the staff were excellent for the whole of our stay. They looked after our luggage for the whole of the last day and were always courteous and helpful.
The hotel is really well located and close to many things we wanted to see, and only a two minute walk from a tube station.
I would throughly recommend this hotel.
September 12, 2012
Rated 5.0 out of 5.0 by Kingarthur1 Great location and good hotel.
Excellent and conveniently located hotel, close to good underground station and walking distance from shops. Comfortable rooms with good food.
September 8, 2012
Rated 5.0 out of 5.0 by MrsD Great service
From the moment we arrived we were impressed by the staff who were helpful, considerate and efficient. The reception, the concierge and room service staff in particular were very good. They all seemed delighted to be providing us with their service.
September 4, 2012
Rated 5.0 out of 5.0 by Noam Exceptional good service
I was at this hotel several times in the past. It looks like the hotel did a major change, and now provides a customer’s personal service experience. When I arrived to the hotel, Rashid from the customers management welcomed me and totally made the experience a superb one, that I have not experienced in other hotels. This included addressing every request and issue I had.
July 24, 2012
Rated 2.0 out of 5.0 by Mia82 Comfortable bed BUT poor service
Rooms smell moist because of the carpet. The standard bathroom (not executable room) is really small. All rooms are clean.
You often hear your neighbour´s tv and when you call the reception to complain, nothing happens.
It is not possibile to get the french tv channel TV5 anymore.
The breakfast buffet is poor. The staff is not organised. In march 2012, they changed the buffet´s presentation & offer; they had different bread types, several fruit shakes, pancakes, other then the cheddar you could have some roastbeef or babybel, crunchy müsli...all this has dispapperad during the last months!!!! and the service is getting worse and worse; the staff promise you to bring something when you ask for it but never show up.
Even when you call the reception when your hair dryer doesn´t work, it takes ages and you need to call them several times to get a new one!!!
It is disappointing how this hotel gets worse and worse.
July 23, 2012
Rated 5.0 out of 5.0 by Maisie1977 Holiday Inn Regents Park
Excellent location and very nice hotel. Made to feel very welcome by the friendly staff. Would choose this hotel again when in the area.
July 23, 2012
Rated 5.0 out of 5.0 by Safinet Excellent service
Apart from location, friendly staff and clean rooms add to the charm of this hotel. Thank you for your efforts.
July 13, 2012
Rated 5.0 out of 5.0 by DEEJAAY A PLEASANT EXPERIENCE
WE BOOKED INTO THE HOLIDAY INN REGENTS PARK ON A WEEKEND DEAL INCLUDING DINNER ON ONE EVENING. THE FRONT HALL STAFF, THE ROOM AND THE DINING ROOM WERE ALL OF A HIGH STANDARD AND THE LOCATION WITH FREQUENT PUBLIC TRANSPORT INTO THE WEST END COULD NOT HAVE BEEN BETTER. WE WILL STAY THERE AGAIN.
July 12, 2012
Rated 4.0 out of 5.0 by Roddyc Good to be in London
I like the location and have used this hotel on quite a few occasions . I like the location , but this time I felt the food was not as good as it used to be especially the breakfast which used to offer much more variety .
July 11, 2012
Rated 4.0 out of 5.0 by Rolly Service
Anonymous and formulaic service with that irritating tone of voice
July 11, 2012
Rated 2.0 out of 5.0 by jon689 run down
the hotel was clean and tidy but a little run down. the staff were good and helpful and breakfast was also good
July 11, 2012
Rated 2.0 out of 5.0 by Sami Extremly poor check in experience
I had booked what seemed an attractive package advertised on the IHG site called room & meals. However on check in the receptionist claimed ignorance of this package in spite of me producing writen hotel confirmation. Only when I called for the manager later on was this error recteified and was given F&B vouchers to spend.
The receptionist that had checked me in, did neither recognize me as a Priority Club Platenium Member no did she advice me that breakfast was included in my package, which ment I missed having breakfast on 3 days and only on the day of my departure did I find that breakfast was included because I had breakfast before leaving to the airport.
July 11, 2012
Rated 4.0 out of 5.0 by Ricardo good service, good location to visit london
excellent breakfast, friendly staff, good location, price according to the usual high rates of London, concierge assistant very good
July 10, 2012
Rated 5.0 out of 5.0 by pripri86 great customer service
I enjoyed my stay it was very relaxing. Loved the food and customer service. I would defiantly go back and I would also recommend it to my friends and family.
July 10, 2012
Rated 5.0 out of 5.0 by ISPCMCD Enroute home through London - Regent's Park Carburton Street London
Within walking distance of Picadilly Circus but less expensive than other centrally located hotels, the Holiday Inn/Regent's Park was a breath of fresh air and a great stopover base enroute home from the Middle East. Staff were exceptional, from the front desk clerk who explained how walking to Picadilly would be faster than taking the Tube, to the gentleman who helped with bags and hailed a taxi from the nearby corner for me; breakfast was wonderful; check-out was fast; and there's a small convenience store on the corner nearby. I hope to stay here on my next stopover in London.
July 10, 2012
