Rated 3.9 out of 5 by 384
Rated 1.0 out of 5.0 by Visitor3000 *worst holiday inn ever*
After struggling to find a parking space due to taxi's waiting, finally checked in to find the concierge rude and not bothering to be polite - he simply gestured to the vehicle registration book to fill my details in. When leaving the hotel for the evening and requesting a mini-cab to be called I was instructed to "just wait outside"!
Returning to the hotel in the evening the bar staff were surly and informed me that I would only be able to order one drink as the bar was closing due to the fact I was the only guest there! There was a 'gift shop' where I was told I could purchase soft drinks but this took over half an hour as the member of staff required to open this shop couldn't be found.
The room I was placed in was next to a service door which was constantly in use from the early morning with staff having no regard for guests and slamming this door closed.
I would not recommend this hotel to anyone.
July 17, 2014
Rated 4.0 out of 5.0 by Jo72 Comfortable average hotel for its class
Having spent 5 weeks travelling through China, Mongolia, Russia, Poland France and then London at the end of my trip, this hotel was at the standard expected of a 4 star hotel - and better than some. Good points - helpful reception staff, nice breakfast, good room service. Only sour note - someone from front office giving me the put down when I asked for a brochure or post card of the hotel (I collect these for my records as I can't remember every place I visit) saying they don't have one because people go on line and get the info they need from the website these days (not true I have brochures from the other 15 hotels I have stayed in on this trip) BUT I am not surprised they don't have a photo because from the outside this is the ugliest building I have ever stayed in - typical of the ugly brown bricks in much of England but fine inside if you get over the exterior
July 16, 2014
Rated 5.0 out of 5.0 Good location
A good place for lodging in downtown London. Walking distance to Kings Cross. Wifi is not stable though.
July 15, 2014
Rated 5.0 out of 5.0 by chicka67 Great hotel to use
If ever I have to stay in London on business I always try to use this hotel. The staff are friendly and efficient, it may not be as convenient as some others, but the price offers good value for money. As a woman travelling alone it is always daunting to stay in a hotel but I always feel perfectly safe here both using the bar, restaurant and pool. The speedy check in and out mean that you waste little time and the free internet that I was offered this time was a very welcome bonus (albeit that the connection speed was somewhat slow, I wasn't about to complain as it was free !).
All in all I can thoroughly recommend his hotel and as long as I am booked in here I actually look forward to travelling to London !
July 15, 2014
Rated 4.0 out of 5.0 by Fabfeb London-Kings Cross Bloomsbury - good night sleep
Had never stayed at this hotel before but my experience was good; the bed was comfortable so I had a good night sleep which I don't normally when staying at hotels. The breakfast were served fresh which again, mostly they are prepared well in advance and by 9am, there's hardly any food left. I would have liked some vegetarian sausages in the menu tho but I must admit, I have forgotten to ask if this is something that the hotel can offer.
The only downside to this hotel is the parking spaces are very limited. I preferred to travel by car as its convenient for me and my next visits will have to be somewhere where car parking is ample.
I will come back here again tho whenever I come to London to visit my friends or going shopping.
July 14, 2014
Rated 4.0 out of 5.0 by Federal Excellent London hotel in a lively area
We booked a short stay of one night with the Holiday Inn / Kings Cross in order to have somewhere to come back to after a wedding reception in the area. We were very grateful that the staff were able to have a room ready for us well ahead of the usual check-in time, so we had a few minutes to freshen up within the comforts of a spacious executive floor room, before we headed out. It made all the difference! We were also offered a complimentary drink or a voucher for IHG points which was a nice gesture. The queen bed room on the executive (8th) floor is quite spacious by London standards, with plenty of storage and a separate ‘living room-style’ set-up to break away from a typical bedroom environment. Breakfast is quite good with a decent variety of cooked English breakfast options. We were unfortunately woken up at about 4am due to a fire alarm which thankfully only lasted for a few seconds so we didn’t have to leave our room. Overall it was a pleasant stay and we thank you for it!
July 13, 2014
Rated 4.0 out of 5.0 by Sammi27836049 床鋪舒適
July 11, 2014
Rated 3.0 out of 5.0 by JandJD Value for Money
Good size rooms, need a little updating. Breakfast is good, would be better with an egg station to give more choice of eggs and omelettes. But there was a good selection of hot and cold foods. There is a bus stop outside going straight to Kings Cross which was handy. It is quite a walk to a tube station so getting a bus timetable would be handy.
July 10, 2014
Rated 4.0 out of 5.0 by nobby47 Good Location for Kings Cross/St Pancras
Typical Holiday Inn - reasonable rooms - comfy beds. In this particular one the lounge area/bar could be bigger and as you may struggle to get a seat. Breakfast choice is good - but is pre-ccoked and left under lights, a little too long at times with the result of "rubber eggs". Also the tables at breakfast time could have been cleared quicker. Although this issue may have been casued by the hotel being fully booked as it was Wimbledon fortnight and Pride weekend was forthcoming.. Glad we were there just the one night
July 10, 2014
Rated 1.0 out of 5.0 by Smudge1000 Don't rely on having breakfast
The hotel is adequate. Rooms comfortable although looking a little dated. We booked the hotel for the location as we had a busy weekend planned. We were very disappointed having booked and paid for breakfast that we were unable to have breakfast due to the huge queues of people waiting to be seated. When we questioned the wait we were told they were very busy and we would have to wait. After 20 minutes and the queue not reducing at all we had no choice but to forget breakfast for the day. When challenging the hotel no apology was given just being told they were full. They should not have a capacity set that they can't actually cope with.
July 8, 2014
Rated 5.0 out of 5.0 by Dragon15 Great location for my needs
Good location, nice clean hotel with friendly and competent staff.
July 7, 2014
Rated 4.0 out of 5.0 by JoandMat excellent customer service
We stayed for a few days as we were sightseeing and found the level of customer service we experienced from each member of staff to be outstanding. The only down side is that the mattress was uncomfortable from the point of view that every time my Husband moved, I was nearly bounced out of the bed! Aside from that, fabulous place, thank you for a lovely stay.
July 6, 2014
Rated 3.0 out of 5.0 by FatLock Disappointing food
Disappointed by the choice and quality of the food in the restaurant. This was not to the normal standard I have come to expect at a Holiday Inn. The service in the restaurant was somewhat disinterested.
It would appear that the price paid for the meal was due to the London location and not based on quality.
July 4, 2014
Rated 4.0 out of 5.0 by leefung Friendly service
First impressions when approaching the grounds were modern, clean and sophisticated.
I was greeted with a smile, friendly and efficient service. Beautiful decor and furniture creating a lovely ambience. The room was light and and well laid out with all the amenities one would expect. Breakfast was the highlight for me, i certainly had a good fill.
If visiting this area again i would certainly use this hotel.
July 3, 2014
Rated 5.0 out of 5.0 by JamesDrop Stop off en route to Paris
Without a question your hotel made our stop over en route to Paris memorable...
I have to pass on my absolute delight to meet your two bar staff (Eddie... 2 Indonesian (maybe) guys))
We had an absolute riot in the bar and were entertained to the point of tears of laughter... They are a credit to your hotel and should be the yardstick for all IHG barstaff....
The curry restaurant was the next stop and provided authentic South Indian cuisine that tasted just like a visit to my Indian friends parents house.... thats a big statement!
I can thouroughly recommend the hotel and its staff and I will be returning very soon for curry and laughs with Eddie
Truly 5 star
July 1, 2014
Rated 2.0 out of 5.0 Staff
Staff should be more courteous
Hot food should be served
employees should be available to take your luggage from parking to front desk
June 30, 2014
Rated 5.0 out of 5.0 by Tripleshare Great Service
Travelling with two young grandchildren, it was such a relief to be attended by friendly and helpful staff at the reception after 13 hours' flight. I was able to book the BigBus tour at the concierge and free wifi throughout our stay was a bonus. Like all Holiday Inn hotels, there were two queensize, comfortable beds and clean bathroom. Although it is Holiday Inn King Cross, it is about 15mins' walk to King Cross St Pancras Stations. It is advisable to take a taxi if you have heavy luggage otherwise not a problem with cabin trolleys.
June 29, 2014
Rated 5.0 out of 5.0 by redheadedcommy staff & Facilities
All staff were very courteous & professional especially the evening restaurant staff Xavier & colleagues.
Wasn't keen on the complete self service breakfast, it would have been nice to have the table laid and not have yo wonder around the restaurant looking for cutlery, tea etc.
On the whole very good hotel and well worth the money.
June 26, 2014
Rated 5.0 out of 5.0 by hnp1995 Perfect. Wonderful Stay
I stayed here with my two daughters. Room was clean, comfortable, modern.
Location is excellent. 10 minute walk to King's Cross/St Pancras Tube station. We felt very safe walking to and from station at all hours.
I am looking forward to staying here again.
Only downside is expensive wifi.
June 25, 2014
Rated 5.0 out of 5.0 by Terry003 Great location
This hotel is a very nice hotel. I was on a weekend break with my wife. It was idle not in centre and a few nice pubs and restaurants nearby but also a short walk to kingscross. Also it only a 30 minute walk to leicester sq and convent garden
Great place highly recommend
June 25, 2014
Rated 4.0 out of 5.0 by Banksyfan Friendly staff and good standard
Positive experience in walking distance to British Museum. We spent 4 nights with children in London. Perfect distance if you like to walk, just 15 - 20 min walk from British Museum and 1 minute to the closest Banksy graffiti painting.
June 23, 2014
Rated 5.0 out of 5.0 by RoadWarrior2011 10 years of great service
I've been staying at this hotel for ten years now. Issues have arisen but the staff have been excellent.
I have special dietary requirements and the Chef has been very helpful. Getting to places in London is easy - the 63 bus stops outside every 5 mins and takes about 10 mins to Blackfriars and less than that to Kings Cross.
Gym is pretty good and the staff are really professional, food is the usual Holiday Inn fare with the standard IHG menu.
Love the Rasa restaurant - consistently excellent.
Management and staff remain approachable and helpful.
Recommended for a regular stayer.
June 23, 2014
Rated 4.0 out of 5.0 by MuttzNuttz Business Trip
I stayed for a week and found the hotel room very comfortable.
both the food in the restaurant and room service were great quality and value.
June 23, 2014
Rated 5.0 out of 5.0 by L Lou Relaxing stay
I was very tired and hungry when i arrived at the hotel. I was greeted by a friendly attentive team and found my stay relaxing and enjoyable. I was staying for business reasons and on my own, which can be a lonely experience, but I found the evening passed pleasently due to the attentiveness of the team.
June 20, 2014
Rated 5.0 out of 5.0 by Blackjack3 Comfortable bed and great service.
i had a great stay at Holliday Inn in Kings Cross
the hotel is well positioned and easy to get to in a Taxi
taxi drivers were all aware of its location
June 18, 2014
Rated 2.0 out of 5.0 by DAVE2709 POOR SERVICE: BADLY LED STAFF
I FEEL MY PREVIOUS COMMENTS SAY IT ALL
WHEN STAFF PREFER TO SIT/STAND AROUND IN GROUPS TALKING THEN THE FUSTRATION OF YOUR CUSTOMERS GOES THROUGH THE ROOF
June 17, 2014
Rated 4.0 out of 5.0 by Viola80 Nice Hotel, No Frills
In general the hotel was fine, nothing special. The room was spacious enough, the bed was comfortable. I slept well. I had the English Breakfast option, which had many options and one won't walk away hungry. The gym facility was fairly nice, although it got really crowded in the mornings and I couldn't always get a cardio machine.
The hotel is located near many tube lines and bus lines, so it was very easy to get around. You're a five minute walk from Exmouth Market, which has fantastic pubs and restaurants, and maybe a 15-20 minute walk away from Angel.
The internet service was not fantastic, so if you need to do a lot of work from your hotel room, you may want to reconsider. I ordered room service two times, and I must say that both times I was seriously disappointed. The food was pretty bad, to be honest. I did eat at the Indian restaurant for dinner, and that was tasty.
The only other complaint I had was that the staff made a mistake on the billing for my room, and it took MANY times talking to them to correct it. They were pleasant enough, but it took some time to remedy. I also witnessed one incident where one of the concierge staff really got angry at some guests, and it got rather heated. I had witnessed this particular staff member get rather aggressive before, but he was honestly the only person that was not very helpful.
I would stay here again for work, which is what I needed it for. It is a busy place, lots of people in and out, but was a decent value for London.
June 16, 2014
Rated 4.0 out of 5.0 by nick987 Good stay
Over all good hotel with good amenities, but price and Wi-Fi let it down.
June 16, 2014
Rated 4.0 out of 5.0 by veckyfer good place to rest
bed and pillows were perfect.
not noise rooms,
perfect alarm sistem.
June 12, 2014
Rated 4.0 out of 5.0 by DerekT Good indian food
The hotel is reasonably close to Kings Cross and is overall a good hotel. The indian restuarant is very good and excellent value for money for this part of London.
June 10, 2014