Rated 4.2 out of 5 by 684
Rated 3.0 out of 5.0 by RobynH It's London...
This is an overpriced hotel playing on its position in London. Staff are efficient, but don't appear to care and the price you pay for the tiny room you get is ridiculous. I wouldn't stay here if I wasn't on business.
I recommend the hotel because there isn't anything wrong with it but frankly unless someone else if paying, stay elsewhere.
May 3, 2015
Rated 1.0 out of 5.0 by Louis 27 Very bad receptionist service
Very bad receptionist service. You must be very be careful on all the items, document in this hotel, There are many tricks inside. Otherwise it is very easy to be over charging.
May 3, 2015
Rated 5.0 out of 5.0 by DeirdreP Lovely Stay
We had a lovely stay. We really liked this hotel and are glad we chose it. The Staff were all extremely welcoming, friendly and helpful. Room was clean, warm and comfortable. Everything we needed was there - and if we had needed anything else, it would have been provided without fuss. The hotel is very good value for the prices. The added benefits of being an IHG Rewards Club member - late check out and free Wi-Fi - were offered and greatly appreciated. The Hotel is close to major Tube stations, shops and restaurants. We look forward to returning again very soon.
May 2, 2015