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Rated 4.5 out of 5 by 346 reviewers.
Rated 5.0 out of 5.0 by Kind and friendly staff I have always found the staff at Holiday Inn hotels helpful and professional. They were very kind at the Stratford hotel. They were not at all fazed by my inability to use the card key to operate the lift. The waiting staff in the restaurant were welcoming and helpful. I thoroughly enjoyed my stay. September 16, 2014
Rated 4.0 out of 5.0 Great service and friendly staff -Nice place to stay. -Lot of shopping malls around this hotel. -Train station is nearby -Good city view from hotel room September 16, 2014
Rated 5.0 out of 5.0 by great locaiton, close to the city new/modern hotel, close to good facilities and good links to the city September 15, 2014
Rated 4.0 out of 5.0 by Very good hotel but difficult to reach The hotel is new. Everything is clean. staff is very very helpful. However if you drive a car, it is better to park in car park B. The car cannot reach directly to the front door of the hotel. Nobody will tell you about this in advance. The hotel is just above the Stratford underground station, very convenient by underground but you then have to carry all your luggage. Don't forget there are lots of steps in most of the underground stations. In a word, the hotel is good and worth the money. September 13, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay The people at the hotel were always accomidating, trying to assure a most pleasant stay. This is always important, expecially traveling internationally. September 10, 2014
Rated 5.0 out of 5.0 by Buena experiencia Fue muy buena la experiencia en el hotel. Se presentaron algunos inconvenientes que fueron eficazmente atendidos por los empleados del hotel. Excelente atención en el desayuno y en el mostrador principal. Muchas gracias. September 9, 2014
Rated 4.0 out of 5.0 by Poor service at reception I checked in just before midnight after a day of work and travelling. Naturally, I just wanted to relax, catch up with some work and have something to eat. Unfortunately, it took a bit of time for the receptionist to check me in - not quite sure why as the room had been pre-allocated. I asked if I had complimentary upgrade and was told that the hotel was busy but that I had been given an olympic view. When he failed to ask me if I wanted an alarm call, I had to ask for it. When he failed to ask me if I wanted a complimentary newspaper (I'm a platinum club card member) I asked if I could order the independent but was told I had to have the i. I said I thought I could have any newspaper (as a platinum member) and the i was already available to everyone, including me. He said I would have to pay for other type of paper! I then asked if their were any papers from that day available but he said there weren't. When he failed to ask me if I would like welcome points or a drink, I had to prompt him. All in all, not a very welcome reception, particularly as I was then unable to order anything other than sandwiches from the 24 hour menu. September 9, 2014
Rated 4.0 out of 5.0 by Comfortable stay Nice rooms, good pillow selection. Good shower and clean bathroom. Would have been nice to have moisturiser in the bathroom. September 8, 2014
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