Rated 5.0 out of 5.0 by Norfolkngood Location, Staff and Comfort.
Can't really complain about the price as we stayed using points however, this hotel was the best points value we could find in London for the weekend.
The highlight for my wife and I was the wonderful indvidual service we received from Annabelle on reception. I have been travelling for business for more than 20 years so checking into hotels is nothing new to me but somehow Annabelle made it a memorable experience and we fthink she is a real asset to the hotel.
May 12, 2013
Rated 4.0 out of 5.0 by BFSA Overall good experience
It was great.. i stayed here with my sister and the hotel was accomodating when she fell ill and we needed to get to the nearest hospital. We also had to change rooms since our hot water in the shower did not work and the night manager Owen was outstanding. He moved us and helped with our luggage and was extremely helpful... We asked to borrow the scale in the gym to weigh our luggage but the receptionist lady was not flexible and said no... rather dissapointing considering we were going to return it and not walk away with it. With 4 luggages we could not take the luggage to the scale we needed the scale for a few mins in our room.
Overall though i did not allow that spoil the experience great shopping center and easy transportation both bus and train to other places. The concierge was helpful also with our luggage.
May 9, 2013
Rated 4.0 out of 5.0 by LinseyK Convenient to transport links
Very nice, clean and comfortable hotel, staff very friendly, breakfast was not as good as another hotel I stayed in the month before however the Holiday Inn was better value for money.
May 6, 2013
Rated 5.0 out of 5.0 by trishb28 great hotel in perfect location
we had the pleasure of spending three nights last weekend in the holdiday inn stratford city. it was a most enjoyable experience in a lovely hotel in a perfect location. we would highly recommend this hotel and we fully intend to return in the very near future for a more relaxing break.
May 5, 2013
Rated 5.0 out of 5.0 by kram55 Clean room and great location
Clean hotel, nice room, great location for shopping, eating, and 5 minute walk to rail/subway station.
May 3, 2013
Rated 5.0 out of 5.0 by Parisden Awesome stay
Comfortable bir size room, very well situated, quick access to London center, very friendly and helpfull staff
May 3, 2013
Rated 2.0 out of 5.0 by Nitesh Disappointed service
I was quite disappointed with the services i received from hotel. i requested for the Economic Times paper and no one told me that they can not provide this paper to the customers until i asked next day morning. also had to call 2 times to get shaving kit in the room
i agree these are complimentary items however customer need to be updated if items are not available or delayed to deliver
April 29, 2013
Rated 5.0 out of 5.0 by MelsM Would highly recommend
Stayed for one night and had a double and a twin room. Staff were all extremely helpful and friendly. Rooms very good. Breakfast was one of the best we've had....and we stay in lots of different hotels.
April 27, 2013