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Rated 4.5 out of 5 by 328 reviewers.
Rated 5.0 out of 5.0 by close to the casino The hotel is ideal if comming to play at the casino ..which is less than a minutes walk Had a queen size room and was real nice April 4, 2013
Rated 5.0 out of 5.0 by Good hotel to stay at The hotel is very clean and comfortable. Good location to the rail station and shopping mall. I would recommend staying there. April 4, 2013
Rated 4.0 out of 5.0 by Nice hotel ,Good location &Reasonable Price I stayed at this property for 8 nights.The room i had which is Executive room. It was nice and spacious room.My room was facing the Olympic park and could see the Olympic park through the window. The underground station only few minutes walk from this hotel.This hotel exactly located in the centre of Westfield shopping mall.So,you can shop anything you want just walk few steps away from this hotel. Highly recommendation for this property. April 3, 2013
Rated 5.0 out of 5.0 by An excellent stay Me and my friend really enjoyed our stay at Holiday Inn Stratford City. The rooms were nice, the staff friendly and the location excellent! Westfield shopping centre was just outside our doors. Not to mention that it’s a five-minute walk to the tube, where the central line travels directly to the heart of London. Being tourists we were pleasantly surprised by how helpful the staff was in terms of advise on travelling by the tube, sights to see and storing luggage before our departure. I’d definitely recommend this hotel to other travellers. April 3, 2013
Rated 2.0 out of 5.0 by Fantastic Stay Hotel Holiday Inn at Westfields Stratdford city is very good Hotel to stay in.It is located in the mall so you can always go for mall visit whenever you are free.You don't get bored and no need to travel far and wide.Only thing is that the Taxi does not come up to Hotel Gate in that case you have to drag your luggage up to hotel gate for about for about 250 meters. Also Breakfast should be changed weekly. Rest all fine. March 28, 2013
Rated 4.0 out of 5.0 by Great location and modern facilities Stayed here for a night on business. To be honest, would have preferred to stay upstairs in the co-located Staybridge Suites however this Holiday Inn came in at a keener price for the night. A well presented hotel with comfortable and large bedrooms - maybe a little too large insofar as the one I was allocated could easily have accommodated some additional furniture to make it feel a little fuller! Reasonably comfortable bed (not a patch on the Staybridge bed though) and pleasant staff. Can't comment on food as I ate in the adjacent Westfield Stratford City mall which has an integral multi-line tube and rail station giving fast access to central London. I would definitely return - but only if the Staybridge was full or more expensive! March 27, 2013
Rated 5.0 out of 5.0 by Ideal location We chose the hotel for its location in relation to the places we wanted to visit. Central London is easily accessible via the Central Line, while the DLR and Overhead are also available. Being sited next to Westfields meant shopping and eating places were close by (and under cover). The hotel fully met our needs in terms of comfort and facilities and we look forward to our next visit. March 26, 2013
Rated 4.0 out of 5.0 by Overall good except for Internet signal in the room was very poor. Was unable to connect and had to use the Suites connection. March 21, 2013
Rated 4.0 out of 5.0 by guest service me and my girlfriend so happy about guest service , March 20, 2013
Rated 5.0 out of 5.0 by All round value From checking in to checking out our stay was great! Reception staff were brilliant very friendly and helpful would defiantly stay again March 19, 2013
Rated 5.0 out of 5.0 first visit excellent in all respects! will use whenever appropriate for me from now on March 19, 2013
Rated 5.0 out of 5.0 by Comfortable hotel in ideal location and very helpful staff Stayed for one night and was impressed with the friendliness of the staff and the quality of the rooms March 16, 2013
Rated 5.0 out of 5.0 by A fantastic Hotel in London ! ***** Holiday Inn Stratford Hotel ***** I was very happy stay in London. I love Holiday Inn Stratford Hotel all the more because it was very clean, all the staff kindly, good design all the things of architect. It’s a great location and I’m sure we’ll have a relaxing and productive retreat. There is a subway station near here Holiday Inn Stratford Hotel. Also there is a big shopping mall near Holiday Inn Stratford Hotel. Will you be going away for London? Then maybe you need a hotel that was built for the relax. Just a fantastic Hotel in London ***** Holiday Inn Stratford Hotel !!!!! ***** Thanks a lot. March 13, 2013
Rated 5.0 out of 5.0 by First class Hotel upon walking in the hotel I thought wow this is wonderful everything I'd hoped it would be..Nice clean warm and welcoming. I received a lovely warm welcome at check in and as a priority card holder she informed me that I would receive a free drink at the bar. I also asked about late checking out as I didn't fancy having to rush out at 11am, she informed me that as I was a priority card holder I could checkout at 2pm..This was great and much better than I had expected from my question. although I can appreciate if the hotel had been busy this may of not been available.. once I entered my room I fell in love with its decor, beautifully done and had various lighting choices to fit the mood. I ordered room service late at night which arrived promptly and was delicious..all in all I felt like a Queen staying at your hotel.. my only complain was the deposit fee, I inquired via your online chat to agent if there would be a deposit and they replied that my reservation included deposit which was non-refundable..also no mention of this when booking either.. so you can imgine my surprise when on arrival I was then told i had to pay one. I think this needs to be made clear when booking as in my case it did affect my stay as it meant less money to indulge..or at least until I checked out and it got returned March 11, 2013
Rated 5.0 out of 5.0 by The Olympics Experience A new hotel, so as you would expect everything is at a good standard of repair. My room was spacious with a good sized desk being a bonus; the large bathtub was a particular plus point also. The staff were welcoming and pleasant at all times that I had contact with them. The breakfast buffet was of good quality and with exceptional choice. One slight thing is that a couple of items of the cooked breakfast could have been a bit hotter. The location is in the new shopping centre and my room overlooked the Olympic stadium. When staying in a hotel I usually take very little notice of any pictures in the room, but the Olympics themed pictures in the room and the bar were a delight. March 11, 2013
Rated 4.0 out of 5.0 by comfortable pillow(choicable) and great purchasing areas near by I am sensitive at pillows and was very glad to find you offer two kinds of them( soft one and harder one). Sleep is very imortant to tourist as we sightseeing is a engergy-consuming work. Beside, free WiFi is also very important as it makes us feel connected with our friends and family when we make buying decisions about the goods we want to purchase in the stores nearby your Holiday Inn. So, strongly and sincerely recommend that you share the internet fee with the nearby markets. February 26, 2013
Rated 5.0 out of 5.0 by COMFORTABLE STAY Arrived at reception welcomed as a Platinium Card Holder and was given Executive Room Upgrade (and called on the morning to request and told room had been allocated) Was provided with a vocouher for free drink as a Priority Card member asked if my partner could also have one as she was a member this was granted on presentation of her card Room was an Executive with Sofa. Breakfast excellent, didnt use resturant as there is a wide choice in the WESTFIELD SHOPPING CENTRE - Stratford City of the Hotel is located in the Centre Complex Only thing we dont like about the room is tea making facility very cramped - location is resonable as we used the HS1 RAIL SERVICE from central London but had to use tube to go to a show we booked in London's West End 3rd time we have stayed there as i said dont require resturamt other than for breakfast first Holiday Inn with PAY MOVIES but with Cinema in the Shopping Centre no problem Staff very attentive and felt secure February 17, 2013
Rated 5.0 out of 5.0 Customer service at it's best Helpful, friendly staff who go the extra mile for guests. Spacious room, clean and comfortable. Would definitely stay here again if discounted offer was available as a bit more pricey than what I'd usually pay for a short break. No car access could be a problem for less mobile guests. February 15, 2013
Rated 5.0 out of 5.0 by clean, comfortable and great loacation We were so pleasantly surprised by the quality of this hotel, the rooms were modern, the bed was so comfortable, the shower was great and the location is just perfect. a great way to spend a weekend shopping and in such close proximity to a vast selection of restaurants. The staff were knowledgeable and friendly and we were able to leave our bags after we checked out whilst we went shopping. Superb and I have already recommended this place to friends. February 14, 2013
Rated 4.0 out of 5.0 by Lovely hotel in a great location We love staying in the Holiday Inn at Westfield, Stratford because having parked the car for only £5.00 a day we can enjoy the first class hotel facilities and rooms as well as Westfield. There is everything there from shopping to cinemas to bars and the links to Central London and Islington make The Holiday Inn the perfect base for a trip to the Capital and The Emirates Stadium. February 9, 2013
Rated 5.0 out of 5.0 by Conceirge at Hotel Your Conceige Paul was really friendly and helpful way beyond that which was expected. A big thank you to him. February 5, 2013
Rated 5.0 out of 5.0 by Every week - perfect! I stay weekly at this hotel for business and I cannot fault it. Both the hotel and the Staybridge sides. February 3, 2013
Rated 5.0 out of 5.0 by Perfect Position Booked for one night Sat 26 January 2013, stayed in room 501 an executive room, overlooking the Olympic Park. Check in was speedy and efficient. Room was very clean and comfortable, save for the stale smell of cigarette smoke, not the hotel's fault by any means, just mindless ignorant previous guests. Bed very comfy and a choice of two pillows, bathroom was spotless. Being so close to the tube, DLR and mainline rail station at Stratford it's a perfect base to explore London and Westfield. Highly recommend Holiday Inn Stratford City, from the staff downwards. February 2, 2013
Rated 5.0 out of 5.0 by Short break of shopping & relaxing Excellent location for Stratford Westfield Shopping Centre and surrounding area, great transport links into central London. The hotel was extremely welcoming, complimentary upgrade was provided as a priority card holder. Fantastic room, airy and open plan, and the staff were exceptional, especially the young man on reception who checked us in and out. Warm and friendly staff, great location and exceptional standards in the hotel, thank you for a lovely weekend. A very satisfied customer. February 1, 2013
Rated 5.0 out of 5.0 by Great Staff, Great Hotel From the moment we arrived at the hotel reception to the moment we left, the service we received from all the staff was exceptional. Nicholas at reception was very welcoming and efficient, making us feel very welcome. The room was spotless. We used the bar and resturant and the staff were just as helpful and cheerful. The service was first class. The location of the hotel is great and the parking at Westfield was very cheap. 10 out of 10. We will be back! January 28, 2013
Rated 5.0 out of 5.0 by Great Location Holiday Inn Stratford (London) is adjacent to the Westfield shopping centre and plentiful eateries. It's right next to rail/tube station too (a short ride into central London#. A new hotel sharing entrance with the Staybridge Suites next door. Everything is new and shiny and well appointed bathroom and bedroom with comfy bed. Hotel was also very quiet despite being a few steps from entertainment & transport. Efficient check in & out, and clean rooms; our only gripe would be the inefficient & ineffective heating #it was January and there was snow on the ground outside - it was cold!), which merely blew the already cool air around the room but most annoying was despite having switched the "heating fan" off, it came on by itself early every morning - waking us up! We visited shops, markets, galleries, museums as well as friends in London. Would stay there again. January 27, 2013
Rated 5.0 out of 5.0 by Brilliant location, brilliant hotel Working in the area for a couple of days and my wife joined me on the trip. We were so delighted with the hotel, its proximity to the train station and what can you say about Westfield Stratford City with the Olympic Stadium in the background. Great food and service - the only minor issue was our taxi driver finding the best place to leave us off for the hotel - postcode issues! Aside of that, we look forward to visiting the hotel again. January 23, 2013
Rated 5.0 out of 5.0 by Shopping weekend Arriving at Stansted Airport it is an ideal place to stay. 50 minutes by bus from Stansted ( only 6 pounds!!!) and you are in front of the hotel. Very nice new rooms, iovely view over the Olympic sites, friendly staff and freshly prepared breakfast a la carte!!! My daughter and I cannot expect coming again! January 21, 2013
Rated 4.0 out of 5.0 by Fantastic Hotel, but no vehicle access We stayed here for one night during the week and could not believe the amazing location. Brilliant for shopping, would highly recommend if you want to shop. Saying this, the one serious downside to the location is that there is no vehicle access to the hotel, you have to park in the multistorey car parks and then walk to hotel. We had booked a disabled room and although my Mother was not in a wheelchair, she has severe walking difficulties, we were never told of the issue with access on booking. On checking out, the concierge were extremely helpful and located a wheel chair. But this issue really needs to be addressed, we would not stay again until easier access is available. The rooms were clean and comfortable with great views. The staff were friendly and the breakfast buffet was great. Would highly recommend except for the access issue. January 16, 2013
Rated 3.0 out of 5.0 by Nice room, Bad bathroom. It was a good hotel but did like the sink in the bathroom, so I was not be able to wash. I did not like the menu for dinner but the breakfast was ok but a bit unhappy about there is no breakfast buffet. January 11, 2013
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