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Rated 4.5 out of 5 by 392 reviewers.
Rated 5.0 out of 5.0 by an oasis near the biz of the city A warm and efficient welcome awaits travellers in this busy hotel. In the midst of a hub of numerous shops shopping is easy and a comfortable clean room is waiting at the end of a busy day. Reception staff are most helpful, and transport quickly arranged and provided by a recommended car firm close by. Being two older ladies travelling alone but with a taste for city life we felt well looked after and completely relaxed in this clean and modern hotel. Customer service was not compromised though the hotel is also a stop over for business people travelling to the city from Stansted airport. We plan to return once more to the Holiday Inn, so much more of London still to visit. September 29, 2014
Rated 5.0 out of 5.0 Hotel impresionante Nos gusto mucho el hotel, la habitación era muy confortable, el trato y la comida fantástico. September 28, 2014
Rated 4.0 out of 5.0 by Comfy and Convenient Nice comfy hotel room, staff could be a little more attentive but overall pretty good September 25, 2014
Rated 5.0 out of 5.0 by Quality and convenience This hotel is very conveniently located for transport links into London as well as being part of a very large shopping centre. The rooms were very comfortable and clean. Breakfast was excellent. The staff were always pleasant to deal with . September 25, 2014
Rated 5.0 out of 5.0 by Shopping!!!! Chose this hotel as my friend and I were coming to London for a shopping trip. We thought the hotel appeared to be close to the Westfield shopping centre, how right we were! Our room overlooked the pedestrian area, with the shops opposite. Fantastic location! Our room was lovely, clean and welcoming, with a beautiful bathroom. Beds were comfy, and there was no noise, other than someone running down the corridor early morning. Breakfast was very good, all the usual options, plus a few extras like bagels. Helped yourself to tea and coffee. Overall very pleased and would definitely use this hotel again September 25, 2014
Rated 5.0 out of 5.0 by Excellent for business or leisure The hotel is well placed at the Westfield Shopping Centre giving immediate access to shops and restaurants whilst only being a short tube ride from the city centre. September 20, 2014
Rated 5.0 out of 5.0 good hotel in great area Very good area good breakfast all the family wish to return to this hotel September 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn, Stratford, london Well situated next to the Olympic Park and forming part of the Westfield shopping complex. Has good transport links to central London. The location is a little different to the norm and is all the more interesting for that. September 18, 2014
Rated 5.0 out of 5.0 by Kind and friendly staff I have always found the staff at Holiday Inn hotels helpful and professional. They were very kind at the Stratford hotel. They were not at all fazed by my inability to use the card key to operate the lift. The waiting staff in the restaurant were welcoming and helpful. I thoroughly enjoyed my stay. September 16, 2014
Rated 4.0 out of 5.0 Great service and friendly staff -Nice place to stay. -Lot of shopping malls around this hotel. -Train station is nearby -Good city view from hotel room September 16, 2014
Rated 5.0 out of 5.0 by great locaiton, close to the city new/modern hotel, close to good facilities and good links to the city September 15, 2014
Rated 4.0 out of 5.0 by Very good hotel but difficult to reach The hotel is new. Everything is clean. staff is very very helpful. However if you drive a car, it is better to park in car park B. The car cannot reach directly to the front door of the hotel. Nobody will tell you about this in advance. The hotel is just above the Stratford underground station, very convenient by underground but you then have to carry all your luggage. Don't forget there are lots of steps in most of the underground stations. In a word, the hotel is good and worth the money. September 13, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay The people at the hotel were always accomidating, trying to assure a most pleasant stay. This is always important, expecially traveling internationally. September 10, 2014
Rated 5.0 out of 5.0 by Buena experiencia Fue muy buena la experiencia en el hotel. Se presentaron algunos inconvenientes que fueron eficazmente atendidos por los empleados del hotel. Excelente atención en el desayuno y en el mostrador principal. Muchas gracias. September 9, 2014
Rated 4.0 out of 5.0 by Poor service at reception I checked in just before midnight after a day of work and travelling. Naturally, I just wanted to relax, catch up with some work and have something to eat. Unfortunately, it took a bit of time for the receptionist to check me in - not quite sure why as the room had been pre-allocated. I asked if I had complimentary upgrade and was told that the hotel was busy but that I had been given an olympic view. When he failed to ask me if I wanted an alarm call, I had to ask for it. When he failed to ask me if I wanted a complimentary newspaper (I'm a platinum club card member) I asked if I could order the independent but was told I had to have the i. I said I thought I could have any newspaper (as a platinum member) and the i was already available to everyone, including me. He said I would have to pay for other type of paper! I then asked if their were any papers from that day available but he said there weren't. When he failed to ask me if I would like welcome points or a drink, I had to prompt him. All in all, not a very welcome reception, particularly as I was then unable to order anything other than sandwiches from the 24 hour menu. September 9, 2014
Rated 4.0 out of 5.0 by Comfortable stay Nice rooms, good pillow selection. Good shower and clean bathroom. Would have been nice to have moisturiser in the bathroom. September 8, 2014
Rated 4.0 out of 5.0 by Comfortable stay Hotel is convenient to the station/underground - very short walk. It is in the centre of the shopping complex and has access to local shops and bars. It is only a short (5 min) walk from the Olympic Park and an ideal base for an event there. Hotel is relatively new. It was clean and well presented. Staff were friendly and helpful. We had an enjoyable stay. September 3, 2014
Rated 4.0 out of 5.0 by Good location with easy access to shops and transport The hotel is very well located inside one of UK's largest shopping malls with easy access to all transports to Central London. The rooms are clean and comfortable in general. The breakfast is good. However, food options are limited on the menu. I liked the stay in general. However, there are a few things I would like to point out as not so good. Firstly the towels were quite old and rough. Secondly the rooms did not have a mini fridge which is normally a given in any holiday inn hotels. September 1, 2014
Rated 5.0 out of 5.0 by Lovely Rooms Stayed at Stratford City for the first time. Have to say it will not be our last. Loved it and treated so well. Thank you Holiday Inn. September 1, 2014
Rated 5.0 out of 5.0 by Theatre This is an excellent hotel, staffed with people of a very high standard. and in a very good location. confort assured. Highly recommended. August 30, 2014
Rated 4.0 out of 5.0 by Nice Hotel We found the hotel to be excellent. parking is available in the multi storey car park by the hotel. Check in was slow. Getting drinks at the bar was slow too. Breakfast was excellent, one thing we would have preferred is un smoked bacon. We would use the hotel again if visiting the area. August 28, 2014
Rated 5.0 out of 5.0 Happy staff Great to see happy faces it makes the guest feel welcome and at ease August 27, 2014
Rated 5.0 out of 5.0 Excellent stay This hotel is in a nice location at Westfield/Olympic Park. We were in an executive room on the 6th floor and had fantastic views of the olympic park. The room was very quite, we didn't hear noise whether in the hotel corridors or outside. The bed was extremely comfy and you get a choice of pillows. The room was spacious and the bathroom was modern. The room and public areas were all very clean. The staff were friendly and helpful. I wouldn't hesitate in recommending this hotel to family and friends and will stay again myself. August 27, 2014
Rated 5.0 out of 5.0 by Great Service Friendly efficient staff who were very helpful. Outdoor terrace with pleasant views off the lounge/bar with smoking area away from non Smokers. Quiet, clean, comfortable rooms and bathrooms with good facilities. August 25, 2014
Rated 4.0 out of 5.0 by Good location, comfortable, quiet Se spent 2 nights in this hotel, and got great service. All hotel staff was very friendly. We liked position of the hotel and shopping centre near by, close to metro and train station. Enjoyed breakfast very much! August 20, 2014
Rated 5.0 out of 5.0 by Will return Excellent 2nd stay. Good staff, lovely hot breakfast. Emailed in advance for husbands birthday. On arrival made to feel very special with a couple of gestures which were most appreciated. Thanks to the reception staff in particular. August 20, 2014
Rated 5.0 out of 5.0 by Great Service The staff at the hotel are what make an ordinary hotel an excellent one, and the staff at the Holiday Inn Stratford are brilliant, nothing is too much trouble, the receptionist even went to the trouble of going out to get some chocolate for my grandson. Thank you. Transport links to central london are great (20 mins on tube and 7 min to St Pancras from train station), there are plenty of restaurants and the westfield shopping centre on site. We thouroughly recommend this hotel. August 16, 2014
Rated 5.0 out of 5.0 by Great location ideally located in the Westfield centre at Stratford city. pleasant staff and atmostphere August 14, 2014
Rated 5.0 out of 5.0 by Out of Town Refuge A handy relatively cheap hotel within a short distance from public transport to the Center of London. A great place to stay. August 12, 2014
Rated 3.0 out of 5.0 Great Reception Staff Your reception lady, Annabel, was most helpful and professional. August 11, 2014
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