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Rated 4.5 out of 5 by 374 reviewers.
Rated 3.0 out of 5.0 by Useless lift access Unfortunately the access card not working In the lift meant I was trapped in the lift until another customer arrived. Staff were very unhelpful and were more concerned I sign for a new card! All in all a reasonable hotel let down by its poor staff July 16, 2014
Rated 4.0 out of 5.0 by comfortable room, excellent position hotel clean, comfortable room, staff very good, lovely reception staff. breakfast good, only 1 grip and that's mine and my daughters view, bacon undercooked, no spoons to get marmalade, jams etc out of the large jars.... just a very minor point, nice hotel, great staff. July 15, 2014
Rated 5.0 out of 5.0 by Excellent hotel, wonderful staff This was our 4th stay in the Stratford City Holiday Inn, and again, we were impressed with the hotel staff, the spacious room with all comforts and the excellent breakfast. This hotel for us is truly home away from home! Very centrally located, within a 5 minute walk (if you want you can use the shopping centre to stay dry and reach the tube) from the main tube and train station. A 20 minute tube ride into central London. A huge shopping centre at your fingertips, many excellent places to dine right next to the hotel, in short, everything we want from a shopping/sight seeing trip to London. Would recommend this hotel. July 15, 2014
Rated 5.0 out of 5.0 by modernes Zimmer ideale Lage Wir würden dieses Hotel jederzeit wieder buchen. Ideale Lage zum Shoppen! July 12, 2014
Rated 5.0 out of 5.0 Comfortable bed and great location Comfortable bed and the staff all very friendly. Great location, near all transportation, and a very big shopping mall just next to the hotel. July 10, 2014
Rated 4.0 out of 5.0 by breakfast Everything was fine, but felt the breakfast was not quite up to the quality of the rest of the stay - otherwise we were very happy July 5, 2014
Rated 4.0 out of 5.0 Holiday Inn - Stratford Stayed at Holiday Inn Stratford ideally located in Stratford City, great shopping, restaurants July 3, 2014
Rated 5.0 out of 5.0 by excellent modern hotel what a excellent stay we had at the holiday inn stratford from arrival to leaving we could not have asked for a better welcome the hotel is great value with a lovely modern feel to it the room was very clean and facilities in it were all we required the bed was very comfortable. the staff in the hotel without exception were fabulous nothing was too much trouble and they were all helpful and polite we will not hesitate to recommend and use the hotel again. thanks July 2, 2014
Rated 5.0 out of 5.0 by Great Value, Great Location, Great Quality The Hotel is well located for shoppers and i love the idea that i can run upstairs from the west filed mall after shopping to drop off my bags July 1, 2014
Rated 5.0 out of 5.0 by Great Hotel for enjoying the shops with girlfriends! We all had a fabulous girls weekend at this hotel! Its position is great for shopping and eating in and around Westfield Shopping Centre as its so close. We will definitely stay again and again! June 30, 2014
Rated 5.0 out of 5.0 by I love it The London-Stratford City is one of the best Hotels I ever had the possibility to stay at. June 29, 2014
Rated 5.0 out of 5.0 by Comfortable and great location. When looking for somewhere to stay in London, I hadn't really considered Stratford. But my search revealed this hotel as a good price for the time of year. The hotel was easy to get to, being located next door to Stratford Regional station. I arrived two hours early, but when I reached reception, I was able to check in immediately. My room was on the fourth floor, down the corridor from the lifts. The room was clean, with a comfortable bed and good sized bathroom. My only bugbear was the view from the room, which was of a large crane and a pair of dirty socks directly outside the window. Also, I found the towels to be rather hard. The staff were very friendly, professional and good humoured and very knowledgeable about the local area. The area itself is lovely, the Queen Elizabeth Olympic Park is only 3 minutes walk away and the hotel is sited at Westfield Stratford City, the largest Shopping Centre in Europe. There is a Good selection of restaurants immediately outside the hotel and of course, a huge selection of different shops. All in all, I would definitely recommend this hotel to anyone wanting to stay close to Denali London but who doesn't mind a short Tube/DLR ride. June 26, 2014
Rated 5.0 out of 5.0 by excellent room only stayed for one night ,the staff at reception and on into the bar area were all great answered and helped with a few questions we had about the area.passed a few cleaners on way to room also smiled and a gave a polite hello.Made the whole day a pleasant one. Thankyou. June 26, 2014
Rated 4.0 out of 5.0 by great location this hotel is in a great location for westfield and QEOP June 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Stratford City near London, England I loved our all round experience with this Holiday Inn. Besides that it was fresh, new and modern - it's situated next to a fresh, new and modern huge mall. Lots of restaurants, stores, movie theater, drugstores, and the best we were able to buy food at the mall grocery store. The train -, bus - and underground stations just in walking distance. Everything very comfortable and easy. June 24, 2014
Rated 5.0 out of 5.0 by Great Hotel I stayed here in a theatre package deal. Initially, I thought that it was too far out of town, but it only took a leisurely 30 minutes on the tube to get to Oxford Circus on the Central line. The hotel is situated in the Westfield Shopping centre - so very handy for a bit of browsing and shopping. Great location, fantastic nights sleep and amazing breakfast. Will definitely stay here again. June 24, 2014
Rated 5.0 out of 5.0 by overnight stay Stratford Although we only stayed for the one night as we were in London for a show we found the Hotel excellent from the moment we booked in to the moment we checked out. The staff were very friendly and helpful and nothing seemed too much trouble them. I have told friends and relatives that if they are visiting London they should consider staying here and commuting in to the city. June 22, 2014
Rated 4.0 out of 5.0 by Relaxing Accomodation I'm travelling for business reason. It is important to me stay in a place close to my office, with a good Breakfast, good room service, nice bed and pillows, large TV screen and some amenities just outside the Hotel. Here there is the Westfield mall, which is perfect for my habits. June 21, 2014
Rated 5.0 out of 5.0 by Lovely friendly staff and great service Could not have chosen a better hotel to enjoy a week in London following a long illness. Very convenient location. Wonderful friendly staff - nothing too much trouble for them. Extremely comfortable clean room. Loved the bathroom - shower just perfect, large shower head but not fixed (hate those fixed shower heads!). Could not fault the choice and quality of the food. My husband and I are already looking forward to our next trip to London and the Holiday Inn, Stratford City. Cassie June 13, 2014
Rated 5.0 out of 5.0 by Very pleasant staff and comfortable room. Staff as always very pleasant and room top quality. A lovely stay. June 13, 2014
Rated 5.0 out of 5.0 by Great accommodation The only thing that I was not completely satisfied with was the hardness of the towels in the bathroom. June 12, 2014
Rated 4.0 out of 5.0 by Good environment, friendly & courteous staff Stepping into Holiday Inn Stratford City is always an exciting experience. I've remained loyal to the hotel since shortly after it opened for business about three years ago. Warm & friendly staff; always willing to help and accommodate your needs! The proximity to Westfield Mall, Stratford Centre and Stratford International Station is an uncommon advantage. Such a great hotel that offers even much more than could be imagined. June 11, 2014
Rated 4.0 out of 5.0 by Last minute booking We were shopping in Westfied and decided to stay for another day. booking was no problem. Staff were able to help without fuss and even provided a toothbrush and toothpaste kit - how cool was that? Room was spotless. Would have liked more TV channels but I guess most guests don't spend the evening in as we did. We didn't eat in the restaurant so cannot comment. We will use this hotel again and would recommend it without hesitation. June 10, 2014
Rated 3.0 out of 5.0 by Very basic facilities Whoever designed the room needs retraining. No lock on the bathroom door, no full length mirror, no mirror near the wired in hair dryer, reading lamp over one bed only, no pelmet on the curtains meaning the room wasn't dark enough in the morning, the shower screen is too long and not fully adjustable so you have to actually get in the bath to put the plug in, the shower head is too close to the wall for you to be able to appreciate the 'rainfall' experience and no shaving mirror so we short sighted folk have to stretch across the basin to be able to see close up. We have stayed in IHG hotels cheaper than this and received more for our money, even in London. As platinum reward members we like to be treated as special guests but we weren't. The reward level we are at also includes a complimentary upgrade if the hotel has room but this never seems to happen in London hotels, and the hotel didn't appear full, although obviously I can't be sure. Sleep quality was good although why hotels don't use fitted sheets baffles me. Staff were friendly, breakfast was delicious but we won't stay again. June 7, 2014
Rated 5.0 out of 5.0 by Tour Maker orientation Ideal location to go to the Copper Box. The food and drink required was provided quickly and the weather was great. June 5, 2014
Rated 3.0 out of 5.0 by Nice location, clean rooms, no parking place Hotel is at nice location, bars and shopping centre on the corner, no parking place (unless use the parking from the shopping centre). Staff is not really helpful. June 4, 2014
Rated 4.0 out of 5.0 by Holiday Inn Stratford City Friendly staff, clean hotel, good location. Staying again shortly. June 4, 2014
Rated 5.0 out of 5.0 by Convenient even if it's far from central london Near to the train so you can reach central london conveniently. Great Staff - Kind, Accommodating, Polite - Easy check in and out Clean and bigger than most london rooms Love the westfield mall around it June 4, 2014
Rated 5.0 out of 5.0 Awesome Honeymoon! It has been an awesome stay in Holiday Inn London-Stratdford City! We're on our honeymoon June 2, 2014
Rated 5.0 out of 5.0 by CLEAN, MODERN AND COMFORTABLE, - WILL RETURN I stayed for 5 nights while builders did work at home and was pleasantly surprised at the luxurious feel of this hotel. The service at reception was second to none. We were allowed into our room early on arrival, which was great as we had nowhere to go if we had to sit around waiting. On departure, staff organised a late checkout at 2pm to help us again. This flexibility will encourage us to return again and again if the need arises. The room on the 6th floor was spotless, as I had reported suffering from allergies and asthma in advance. It could not be faulted for cleanliness. The bed was huge and offered the best hotel sleep I have ever had and the room was quiet and peaceful. The furnishings were modern and practical, lovely desk/table to eat/work at, comfy armchair and work chair. The window had a useful shelf halfway down for ladies to put their make-up mirror and this proved to be a lovely light area to get ready in. A good tv on the wall opposite the bed also made it feel homely and luxurious. The bathroonm was again spotless and modern and lovely to use. If I had to find any criticism it would be only that I wished the room had had a window to open to let in fresh air as the air conditioning was either too cold or too hot so we had to keep switching it on and off to accommodate our needs, but it did in the end. Also the water could have been slightly hotter in the bathroom, but really nothing prevented us from feeling totally comfortable and happy during our 5 night stay. The icing on the cake was the superb location of the hotel in the middle of the shopping centre with Marks and Spencer and John Lewis either side, and with Stratford's great transport links we were able to get home each day to check on our builders plus get into London quickly for hospital appointments and at the end of our stay we were able to get straight down to Folkestone on the high speed train to attend to some business. A luxurious and useful week spent in great accommodation. May 26, 2014
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