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Rated 4.6 out of 5 by 654 reviewers.
Rated 3.0 out of 5.0 by Average I find it difficult to find anything exceptional about this hotel. OKish room, no fridge, no bottle of water, poor wifi, not even a pen. Poor fitting curtains allowing the light in, view of the building next door. Breakfast was good but checkout a farce with 3 receptionist all faffing about trying to get a computer to print my invoice. Quite what the purpose of the IHG loyalty scheme is I don't know, I didn't see any benefits during this stay. I only use it as a client is a mile away, I certainly wouldn't stay here from choice otherwise. November 23, 2015
Rated 5.0 out of 5.0 Great stay Stayed here for one night to do some shopping .. Always love this hotel as its so clean and the staff are most helpful and friendly. November 23, 2015
Rated 5.0 out of 5.0 by Very Happy Experience We have stayed in three different hotels in Westfield, Stratford City and this is the best of the lot. The room is spacious and clean but could do with a mini fridge. The breakfast is excellent with plenty to choose from. Staff are very friendly and helpful. Complimentary Prosecco over the weekend was a nice gesture. Lovely surprise rewards (free room wi-fi and two complimentary drinks) during check-in, courtesy of IHG through booking directly with them. November 19, 2015
Rated 3.0 out of 5.0 by Perfect location Need signposting from the tube. Room was too cold. When I put the temperature up to Max whiich was only 24 degree, it immediately popped down to 21 degree again. Staff served cold soup for dinner, and a latte in the morning was made of cold milk. Terrace seemed to be permanently closed! How wonderful it would have been to sit there with a beer AND a cigarette in the evenings. Would have been nice with a minibar. I was there to work all night. ....On the plus side it was pieceful, and they left you alone to relax. November 18, 2015
Rated 5.0 out of 5.0 by Nice stay with family members The hotel is in a great position for shops and quality eateries. Unfortunately the breakfast buffet, whilst having a good choice was rather on the tepid side. But that was the only negative comment from any of us. November 18, 2015
Rated 4.0 out of 5.0 by Great stay! I visited London for WTM. Stayed before and after the event. Overall my experience is very good: nice hotel, comfortable bed, clean room, good breakfast and helpful staffs. Will recommend it to anyone. November 16, 2015
Rated 5.0 out of 5.0 by Business trip to Canary wharf Stratford is a short tube ride from Canary wharf, and this hotel provided a comfortable stop over at a reasonable price when compared to CW. Westfield had everything you could want, and the staff in this hotel really went the extra mile to be friendly and helpful. I also loved the cycling themed décor on the 4th floor! November 12, 2015
Rated 4.0 out of 5.0 by Holiday Inn Stratford City Great hotel, will stay again. Only negative was that the IHG complimentary room upgrade not given. November 11, 2015
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