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Rated 4.5 out of 5 by 740 reviewers.
Rated 4.0 out of 5.0 by Convenient hotel for the Olympic Park This is a comfortable hotel and certainly the best in the area for the Olympic Park, and is therefore fairly pricey compared to others. We arrived late in the evening and left early the next day, so I can only review the 2 drinks we had in the bar, but the bar tariffs are some of the highest I've ever paid - I'm not sure how this is justified for a fairly ordinary hotel bar. The staff were all friendly and efficient, but the bar staff were hampered by too few people serving and what seemed to be fairly complex processes to serve a few drinks. I've stayed before and would stay again. May 18, 2016
Rated 5.0 out of 5.0 by Clean room, good food. Love the hotel, staff polite and attentive, will stay with again. May 11, 2016
Rated 5.0 out of 5.0 by great place to stay in london we visited London recently and stayed at the Holiday Inn in Stratford recently, we had a most enjoyabl stay. The room was very clean,comfy, and quiet which contributed to good nights sleep. The breakfast was very good and the evening meal was also very good. The staff members very friendly and helpful and its a great location May 9, 2016
Rated 1.0 out of 5.0 by Nice Hotel problems with the booking I like this hotel as I've stayed here before however there were significant issues with the booking and this would put me off using this chain in the future. May 9, 2016
Rated 2.0 out of 5.0 by Not for shift workers Holiday inn Stratford Very hard mattress Interpretation of meal allowances makes this very difficult for shift workers on company accounts. Daytime reception smiling and saying yes through gritted teeth not really appreciated. Will avoid in future. Only second negative review for IHG hotels since 2003 May 5, 2016
Rated 1.0 out of 5.0 by Poor customer service Compared to other Holiday Inn hotels, the service I received was sub standard. As a member there was no welcome from the front desk staff and confusion about prepayment. We weren't informed about the use of the card for the lift or what time breakfast was. It also now appears as if my stay didn't qualify for membership points. Location is great if you are a shopaholic. Soulless hotel with no distinctive characteristic that sets it apart from others in the chain unlike Brentwood. May 4, 2016
Rated 4.0 out of 5.0 by Great Location Lovely Hotel, Very Clean.. Helpful Concierge and Check In Staff.... Attitude and professionalism of two bar managers left a lot to be desired... Expected more for the money. May 4, 2016
Rated 5.0 out of 5.0 by Just right Convenient for the Velodrome or other parts of the Olympic park. Parking in Car Park B was closest. Take the correct lift to reception or you end up in the other hotel by accident : ) Nice clean room and bathroom, but you need the A/C as it gets warm with no opening windows. Some nice restaurants next to the hotel. May 3, 2016
  • 2016-05-27 T15:53:01.497-05:00
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