Rated 4.5 out of 5 by 219
Rated 1.0 out of 5.0 by markybebb not very good
after working a 12 hour shift i was going to treat my self to a nice stea konly to find the reasturant as closed due to private parties on both my nights stay, the menu i was offered was the bar menu or the chef could do a xmas dinner what a joke. Also being a smoker i was up early and could not use the terrace to go for a smoak as it was locked and had to go and stand in the street and that was the guys response who was on reception. Always stay with holiday inn but this is the worst in the chain get it soughted holiday inn customer service needs improving here.
December 13, 2013
Rated 5.0 out of 5.0 by tigs74 Great location for shopping
Smart modern hotel - very impressed and would definitely stay there again. Shops just outside the entrance to hotel, eating places few steps away. Rooms good size, clean and comfortable. Amazing views from the bar area - terrace to have drinks on and enjoy view of olympic park.. Luggage room available and advice on hand from friendly staff. Great stay!
December 12, 2013
Rated 5.0 out of 5.0 by Lainey01 Haven in the shopping centre
We came to London to see a show and do some Xmas shopping. We were delighted to see the hotel was situated so close to the fantastic Westfield Shopping Centre, surrounded by beautiful Xmas lights. It is an ideal location, easily reached by the tube with plenty of choice of restaurants literally on the doorstep . The rooms were clean, modern and fresh. Staying there felt like a real treat. Will definitely be returning.
December 11, 2013