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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: LONDON
  • Distance From Hotel: 0.0KM
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. Spanish
  4. French
  5. Hindi
  6. Polish
  7. Russian

Pet Policy

Pet Policy

We welcome Guide Dogs and request that you contact the Hotel prior to arrival. To keep all our guests happy, including those not traveling with four legged friends, some restrictions apply. Ask the hotel about our pet policies and guidelines

What's Nearby

What's Nearby

Attraction:
West Ham United Footbal Club
Distance From Hotel:2.3KM
Attraction:
Westminster
Distance From Hotel:8.8KM
Attraction:
St Paul's Cathedral
Distance From Hotel:5.2KM
Attraction:
The London Eye
Distance From Hotel:5.0KM

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Business Center,Public Areas
Standard Room Wireless Fee for Non Members:£ 6.00 6.0  GBP
Wired Internet available in Standard Rooms,Executive Rooms,Business Center,Public Areas
Standard Room Wired Fee for Non Members:£ 6.00 6.0  GBP

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:188
  • Total number of non-smoking rooms:188
  • Total number of rooms for the physically challenged:10
  • Executive rooms
  • Interior corridor
  • Total number of floors:5
Feel at home as soon as you enter the contemporary lobby of the Holiday Inn London Stratford City. This new generation Holiday Inn is located in the heart of Europe's largest shopping centre, Westfield Stratford City. You are within minutes from the main financial centres of London City and Canary Wharf. The O2 Arena and Excel London Exhibition and Conference Centre are also close by. Stratford's most exciting bars and restaurants are literally on your door step, but if you fancy a night in then enjoy a
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Feel at home as soon as you enter the contemporary lobby of the Holiday Inn London Stratford City. This new generation Holiday Inn is located in the heart of Europe's largest shopping centre, Westfield Stratford City. You are within minutes from the main financial centres of London City and Canary Wharf. The O2 Arena and Excel London Exhibition and Conference Centre are also close by. Stratford's most exciting bars and restaurants are literally on your door step, but if you fancy a night in then enjoy a meal or cocktail in the hotel's restaurant, lounge bar and outside terrace where one can enjoy panoramic views over the Olympic Park offering a great place to relax, and get above it all before, during, and after the games. Our seven state-of-the-art air conditioned meeting rooms all have natural daylight, hold up to 80 people and are linked to wireless Internet. After a long day, you can energise in the fully equipped gym or catch up on emails in the business centre. London City Airport is only 5 miles away. The excellent access of Stratford International Rail Station, Underground and DLR links you directly to the historical City of London and the many attractions of the West End, Oxford Street, Piccadilly Circus, palaces and museums. The O2 Arena is 10 minutes away by Tube.
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Features
This new generation Holiday Inn is located in the heart of Europe's largest urban shopping mall, Westfield Stratford City, and overlooks the Queen Elizabeth Olympic Park. Enjoy quick and easy access to Canary Wharf, London City Airport, Excel London Exhibition and Conference Centre and the O2 Arena.

Enjoy complimentary Wi-Fi access throughout the hotel.
Announcements
All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization for accommodation and/or any extras that might occur during the stay. Furthermore, guests who
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Announcements
All guests checking in at the hotel will be asked for a credit card at check in for a pre-authorization for accommodation and/or any extras that might occur during the stay. Furthermore, guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking. TOUR DE FRANCE IS COMING TO STRATFORD ON 7 JULY 2014 PLEASE CHECK TFL.GOV.UK/TOURDEFRANCE
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Guest Reviews

Rated 4.2 out of 5 by 299 reviewers.
Rated 4.0 out of 5.0 by Friendly staff in a central location I've stayed here several times and always find all the staff very helpful. Whether it is the Coneriege helping me with a map, the gym instructor checking if I need any help or the wide awake smiling faces at breakfast, it always feels a welcoming hotel. November 5, 2013
Rated 5.0 out of 5.0 by excellent stay and great service me and my partner were happy with the service and the quality/cleanliness of the room. we will be staying here in future events at London. Thank you! :) November 4, 2013
Rated 4.0 out of 5.0 by Great Stay Having booked for a concert at the O2 we picked mainly for location, but found it to be excellent hotel. One of the best beds I have slept in, along with quiet rooms with little noise from outside. The breakfast was of good quality and staff helpful, and pleasant. Would stay in this hotel again, and use other hotels in the chain November 2, 2013
Rated 5.0 out of 5.0 by Perfect Couldn't fault this hotel. Best i've stayed in years October 31, 2013
Rated 2.0 out of 5.0 by double the money and have a good time something happened between the bank and hotel and apparently i didn't pay. i had no proof to back up the fact i know i did so i ended up having to pay double.... good thing i have generous friends... the actual hotel itself was pretty good though, service was good, staff were cheerful, we were given cookies and water because we had to wait a little in line which i thought was pretty cool and my room had its own little office with a wheely chair at that, yay. i stand firm with all my compliments the place was definitely pleasant but do bare in mind as you decide to stay here to have a receipt of your payment is kept with you at all times. you may just end up paying double. once personal precautions are taken care of prepare for a decent stay. October 30, 2013
Rated 5.0 out of 5.0 by Excellent hotel! The hotel was excellent! The view was lovely, the room size was perfect, the room was clean. Room service was great, staff were extremely friendly and helpful! Breakfast had a variety of foods for all likings. Everything was perfect, never been so happy with a hotel before! Only flaw i could think of was that the bed was a little uncomfortable, however I'm sure if i had complained they would have sorted this out. Also, something that might bother many people is the noise from the airport! Kept waking me up at early hours of the morning (5am-7am) even with closed windows. October 30, 2013
Rated 5.0 out of 5.0 by Lovely staff, comfortable beds As a regular at the Crowne Plaza I have to say that the staff are always really polite & it's nice when they remember your name & say hello. The morning staff at breakfast in particular are a pleasure to deal with, keep up the good work. October 30, 2013
Rated 5.0 out of 5.0 by Great to be back I have stayed at this hotel many times over the years, but have not been here for about a year due to external factors. My welcome was incredibly warm - even before I announced myself and I was acknowledged as an IHGRC Platinum member. To me, the welcome really signposts the experiece for rest of the stay - this really hit the mark! The room was of good proportions and well maintained. The room service food was very good and the person delivering it was very friendly. All in all a really excellent two night stay. Back there next week and really looking forward to it. Thanks! October 27, 2013
Rated 4.0 out of 5.0 by Fantastic hotel, but staff were professional, not friendly Technically I could fault little in the hotel, Rooms were clean, well equipped ,and beds were very comfortable. The swimming pool was fantastic, and at 6am on a Sunday I had it all to myself. Location to the DLR was superb. The only negative I had was the staff. Although they were polite and professional, I felt as though they were terrified of making mistakes, and not relaxed enough to make real conversation with us. The head waiter in the breakfast room was holding a staff meeting in the dining room in which he reprimanded a staff member for being late. I felt uncomfortable watching this and all the staff seemed too frightened to talk to us. Perhaps they are used to dealing with a better class of client who demands respect rather than familiarity? The exception was a lady of Afro-Caribbean descent (Grace?) on reception who was really friendly. I was also a bit concerned about having to give my credit card details even though I had prepaid for everything in advance. October 25, 2013
Rated 4.0 out of 5.0 by Excellent Staff We stayed for one night and I requested a sea view. I phoned the day before and asked if our room had a sea view and was told it did which I was really pleased with. However, when we arrived in our room our view was the building next door so was very disappointed as it was a special occasion and wanted it to be perfect. When I queried this I was told the sea view rooms would have meant being downgraded to a standard room which would have been fine if I could have saved some money and had the view. However, apart from that issue I can do nothing but praise the hotel. The rooms were very clean, breakfast was fab, and when we came to leave, our car wouldn't start due to a dead battery so the staff rallied round and one drove my husband to a nearby garage to buy some jump leads whilst another member of staff drove their car round to us so we could connect the jump leads to theirs. All in all impressed, but next time I will book a cheaper standard room with a sea view! October 23, 2013
Rated 5.0 out of 5.0 by Great Stay Great location with lovely views of the Docks. The room was vey clean and the bed was amazingly comfortable. I really enjoyed breakfast and the staff were lovely. October 22, 2013
Rated 5.0 out of 5.0 by Home from home The hotel is in a marvellous location - overlooking the cable car, the O2 and Canary Wharf Skyline. I've stayed here a few times now and always find the staff to be extremely friendly and efficient, the rooms spacious and spotless. Thoroughly recommend this hotel. October 15, 2013
Rated 2.0 out of 5.0 Average hotel Average Hotel in all sense. Pros: Near to Canary Wharf, Prices are average, Shuttle service between Canary wharf. Decent room size. reception guys are good, transport charges are decent. Cons: Not proactive in serving the guests, You have to ask for very basic things, not all times the telephones get answered. TV channels are limited, most of movies are paid and expensive (where as its expected to be cheaper), swim wear not supplied, October 10, 2013
Rated 5.0 out of 5.0 by Birthday Break Had A Great Weekend the hotel is Very Good & is greatly situated for the DLR and you can get to all parts of London Quickly October 9, 2013
Rated 5.0 out of 5.0 by Excellent service and lovely bed All of the staff were fantastic and made you feel very welcome. The bedroom and beds were lovely and comfortable. The pool area lacks a little ambiance and needs updating. Otherwise an excellent hotel October 5, 2013
Rated 4.0 out of 5.0 by Location & Service Great Location and good secure parking, close to the DLR so London connection is easy. The staff were all very good, courteous and friendly, especially in the restaurant for breakfast. Good selection of food available for inclusive breakfast, buy it with a package otherwise it can be expensive. It's London so the room rate is a little higher than you'd expect to pay, however it is good value, not exceptional just good. The only negative I had was not being welcomed as a Platinum Member and upgraded which is usual with Crowne Plaza. October 4, 2013
Rated 5.0 out of 5.0 by An excellent experience in a convenient location Our stay was for leisure and we found the location to be ideal for many venues. We found the hotel to be clean with up-to-date decor and the room was very comfortable. The staff were friendly throughout, including the Concierge, Restaurant and Check-in / Out staff. The only slight negatives were the bit of a wait at check-in and check-out and the lack of food availability when we arrived back from a show. October 2, 2013
Rated 5.0 out of 5.0 by If in area a must stay Everything is top draw from the welcome the rooms the food to the goodbye see you soon October 2, 2013
Rated 5.0 out of 5.0 by Excellent Hotel!!!!!!! This was our first visit to a Crowne Plaza Hotel and we will definitely book again! We had a show booked at the O2, so we were able to get the cable car to the arena and a cab back. Reception organised our tickets so we did not have to queue for the cable car The Hotel staff were extremely welcoming and helpful. Our room was spotlessly clean and the bed was one of the most comfortable beds we have ever had the pleasure to sleep in. The breakfast was second to none and so fresh. Everything we needed was available and the staff always made sure we had everything we needed and nothing was too much trouble for them. Would highly recommend this hotel to anyone without any hesitation !!! September 29, 2013
Rated 5.0 out of 5.0 by Great value for money Having spent one night on business in Canary Wharf I would stay here again. Nicely appointed room, lovely breakfast and very quiet considering the airport is so close. September 29, 2013
Rated 4.0 out of 5.0 by Pleasant Visit A pleasant stay which was ideally suited for a concert at the O2 and the purpose of our visit. Staff were very good and helpful, the hotel was clean and comfortable, it was what I'd expected. I guess if there was a tiny niggle, it would be that our friends booked through a separate website (we went direct to your own site) and paid £65 less for the same thing, but that's life. September 27, 2013
Rated 5.0 out of 5.0 by Lovely staff and good value Upon arrival we were a little early. We called ahead just to find where to park and were directed in with concise accurate Directions. Being early we were greeted by a charming male receptionist who said the room was ready so no problem in early check in. Lovely gentleman with good humour and warm manner despite the hotel being incredibly busy. The room was clean, comfortable, with everything to meet our needs. In the afternoon we had a snack and a drink in the bar and grill and a nightcap after we had been to the event we were in London for. Each time the staff were exceptionally pleasant, attentive and "on the ball" Breakfast the next morning was fresh cooked and again served by pleasant friendly staff prepared to go the extra mile with a smile and a joke...I even approached the Maitre-de to express our gratitude to two dark haired waitresses.lovely time!! thankyou September 26, 2013
Rated 5.0 out of 5.0 by spacious and comfortable room, nice friendly staff we decided to stop at the hotel, as we was going to a concert at the o2, could not get a more ideal position for the venue, very pleased with the standard and would consider using this hotel again for the east end of london, September 25, 2013
Rated 5.0 out of 5.0 by great location and great views This hotel is my favorite hotel, specially all staff are very friendly and very co oprative. only one thing i am missing in room are double sofa. September 24, 2013
Rated 4.0 out of 5.0 by Good location, quieter than other Docklands locations This hotel is next to the Air Liner cable car and Royal Victoria DLR station. If you can book when there isn't an event at the Excel Center, it is quieter and less expensive than some hotels next to Canary Wharf. The only downside is that you will need to transfer at Canning Town to get to lines into other parts of London, but a minor concern if can get a good rate here. Quiet rooms, but could hear first flight of day from London City Airport from my room, but the queen with river view is worth it. September 11, 2013
Rated 5.0 out of 5.0 by very comfortable and nice view On a one night stopover but would have loved to have stayed longer will look forward to booking again as never been this side of London . The meal in the restaurant was excellent and just enough to eat - did not have time to use the pool but looked very inviting. September 8, 2013
Rated 5.0 out of 5.0 A wonderful hotel Everyone was very pleasant and helpful. No issues whatsoever. The room was excellent. Definitely recommend this hotel to anyone. September 5, 2013
Rated 3.0 out of 5.0 by poor service can not use in internet service in the room with IHG member, unkind attitude of pool manager September 4, 2013
Rated 5.0 out of 5.0 by Friendly staff,great service We stayed here for a family break during the school holidays. Bedrooms are exceptionally clean with fantastic view over the docks. The staff were unfailingly polite and friendly - particularly the breakfast team. Top marks all round. September 4, 2013
Rated 4.0 out of 5.0 by Peaceful location in a modern area with good transport facilities Great room, great service and check in from Mr. Ashraf at Reception. Bathroom was lovely also very nice bar and breakfast area, all staff in hotel were pleasant and helpful The hotel is has many healthy activities like swimming pool, fitness center and facing the river Times. Also very close waking distance from cable car which bring you to O2 and the DRL train to central London and Stratford shopping center. September 3, 2013
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