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Rated 4.4 out of 5 by 341 reviewers.
Rated 5.0 out of 5.0 by Excellent Service and very comfortable Overall a very pleasing stay! Staff were very approachable and friendly! Would definitely stay here again- very convenient location. The room was very comfortable and clean....providing a very relaxing stay. Breakfast is highly recommended...with very good service from staff - provided excellent value for money. June 23, 2015
Rated 4.0 out of 5.0 by Gutes und brauchbares Hotel Insgesamt ein für britische Verhältnisse recht gutes und preislich (Geschäftsreise, Greater London!!!) gerade noch akzeptables Hotel. Trotz Innenstadtlage (Sutton) recht ruhig. Sehr freundliches Personal, akzeptables Zimmer, etwas in die Jahre gekommenes Bad, das aber auch soweit in Ordnung. Wie oft in GB keine Minibar, dafür Teegeschirr. Frühstück "very British", relativ kleine Auswahl an Speisen, beim Brot gar keine Auswahl außer labbrigem Toast , erstaunlich blasses Rührei, aber insgesamt genießbar. June 22, 2015
Rated 4.0 out of 5.0 by Lovely Hotel The hotel is very nice, clean and nicely furnished and the staff are very helpful. My only complaints were that the A/C did not seem to be working properly - our room was very hot and despite having the A/C on all night it did not seem any cooler by the morning. However, we reported this to staff upon check out and they said they would get it checked. I also think that the cost for breakfast is far too high, although you do get a huge choice of food to help yourself to. I would quite happily stay here again. June 18, 2015
Rated 5.0 out of 5.0 by Great place to stay when attending the Epsom Derby Meeting Pleasant hotel with helpful staff and good breakfast. Well sited to reach Epsom on Derby Day June 17, 2015
Rated 5.0 out of 5.0 by Great Service Warm welcoming staff, make you feel like being at a home away from home! Would recommend to anyone wanting to stay in this area. June 16, 2015
Rated 4.0 out of 5.0 by confort et relaxation piscine et sauna pour se relaxer après une jour de travail . June 15, 2015
Rated 5.0 out of 5.0 by Stay on business Convenient location. I arrived by train and it is around a 7 minute walk from the station to the hotel. The hotel is conveniently located close to restaurants and shops if you do not want to use the hotel's own restaurant and bar facilities. If I were staying in the same area again, I would not hesitate to choose this hotel. June 11, 2015
Rated 2.0 out of 5.0 by No parking and noises While understanding that businesses have to make money when they can,The same room is £60 per night less this weekend which I assume is due to Epsom races not being on .. The rise in price was even worse at the Epsom Holiday inn which I guess is more understandable as it was Derby weekend but is it acceptable ? When we arrived at Sutton which I appreciate was late at about 10.15 there was nowhere to park..( I guess the downside of having what appeared to be a successful health club is that both types of customer need car parking spaces ) When we went down to the bar for a quick drink someone was trying to book a large number of drinks to our room Presenting no evidence to say that he actually occupied that room,fortunately I had the opportunity to tell both him and the member of staff that he was confused about which room he was in !! From about 5am we had the bin men outside our room dragging the bins across the ground which went on for what appeared an eternity but was probably only 20-30 minutes..... On a positive note the staff were all friendly and helped when they could.. June 11, 2015
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