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Rated 4.4 out of 5 by 405 reviewers.
Rated 3.0 out of 5.0 by Just good enough I've stayed in many IHG properties, and I'd say this one is in the bottom half of any list. It's just a bit tired looking. There was nothing particularly wrong or bad, it's just a bit dull. The gym was about the size of a small bedroom, with a bench, treadmill (although the ceiling was too low for me to stand on it- I'm 6'4") a cross trainer, rower and a couple of weight machines. There was virtually no room between equipment, making it hard to move around. Service for dinner was extremely slow, I was shown to a table, and noticed about 6 others in the restaurant, all with their food already. It took a further 20 minutes for anyone to take my order. I ordered a burger with cheese and guacamole which took a while to come, but was pretty good when it did. I know it's a hotel, and it's near London, but I did think £6 for a small glass of house wine was a bit extreme! Overall, I'd probably stay again if I needed to be nearby, but it would have to be at the right price knowing the standard of the hotel. October 10, 2015
Rated 5.0 out of 5.0 by Geat Stay Modern hotel, well maintained. Reception team were pleasant and welcoming. Comfortable accommodation making for a pleasant stay. October 7, 2015
Rated 5.0 out of 5.0 by clean and friendly place stayed here in Sept 2015 as part of a Chessington world of adventures treat for the children. hotel was well maintained, clean, staff were very friendly and always smiling. enjoyed the stay, the complimentary wifi and use of pool were excellent. buffet style breakfast was fresh and well presented. staff in the restaurant were attentive and smiling. overall a lovely stay and will be back in the future. October 6, 2015
Rated 5.0 out of 5.0 by Good location, comfortable, clean and friendly As a facilitator the conference facilities were very good and made better by the attentive and helpful staff. October 6, 2015
Rated 5.0 out of 5.0 by Friendly and Welcoming Hotel Great service at every visit. good facilities. ideally located for Shops etc. Good car park facilities October 5, 2015
Rated 4.0 out of 5.0 by good hotel Hotel is in a great location. Only stayed one night but walked the 10 minutes into the town and in the evening visited the cinema which is just Round the corner. Room was clean and comfortable. Good night's sleep. Breakfast was lovely with a good choice. All the staff were friendly and helpful. October 3, 2015
Rated 4.0 out of 5.0 by Holiday Inn Experience My stay was comfortable and the room size was good. The fitness center is an excellent amenity, but the excercise room is quite small. The buffet breakfast offers good choices for breakfast,but I didn't have dinner within the hotel. The room service staff were very polite, and most helpful. October 1, 2015
Rated 4.0 out of 5.0 by comfortable great service Very good except wi fi was bad Very good customer service and clean hotel October 1, 2015
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