Rated 4.4 out of 5 by 517
Rated 4.0 out of 5.0 by marjam15 good room
this hotel is easy to find and great for chessington and Thorpe park they are very good for children and parking is easy
June 9, 2016
Rated 5.0 out of 5.0 by mumz1 Spacious room and friendly service
This was our third visit and on arrival the member of staff on reception remembered us from our previous visit.
Our family room was very spacious, clean and we felt very comfortable during our stay.
On this occasion we didn't have time to use the leisure amenities, but on a previous visit we did go swimming and thoroughly enjoyed the swimming and jacuzzi.
Breakfast is of high quality and quantity.
June 8, 2016
Rated 5.0 out of 5.0 by Chambers1 A short but enjoyable stay
My wife and I thoroughly enjoyed our stay at the Holiday Inn London - Sutton. The service was excellent
June 1, 2016
Rated 5.0 out of 5.0 by MrsG75 Customer service excellent, very comfortable bed
This was the first time I had stayed at Holiday Inn and I wasn't disappointed, I couldn't fault them on anything
June 1, 2016
Rated 5.0 out of 5.0 by Data Guru Best Food and Room
I travel for work, I travel a lot for work. I have rarely stayed at IHG Hotels while doing this instead I've been an X brand person. However, this might change after the quality of service and amenities that I received at Sutton.
The staff were all brilliant and although the gym was small it was adequate. The dinner was one of the better hotel meals I've had in two years of travelling 5-6 nights out per month.
Bed was fantastic and comfortable, room stayed cold when I turned the AC on and it got cold quickly. I have 0 complaints about this facility.
May 26, 2016
Rated 4.0 out of 5.0 by Joy 2016 Good Food
Good hotel and food and sense of privacy. Need ;ndrestanding on customer problems
May 26, 2016
Rated 1.0 out of 5.0 by carred Old, run down rooms; poor customer service
Old dilapidated hotel that needs refurbishment. Charged my company the executive room rate for a standard room so that they wouldn't have to "move me." first room was right above the pool where kids were always screaming. Staff said that it wasn't that loud or that it would be over in 30 minutes. Second room was never cleaned, smelled, and had mold growing in it,
May 25, 2016
Rated 3.0 out of 5.0 by vincenslo Comfy Bed, Noisy Neighbours
Comfy bedroom, bathroom looking a bit tired. Noisy neighbours although hotel couldn't really do anything about that.
May 18, 2016