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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: LONDON
  • Distance From Hotel: 11.9MI
  • Local time zone: GMT+01:00

Check In: 2:00 PM Check Out: 12:00 PM

  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Arabic
  2. Czech
  3. German
  4. English
  5. Finnish
  6. French
  7. Hindi
  8. Italian
  9. Dutch
  10. Polish
  11. Russian
  12. Slovak
  13. Slovene

Pet Policy

Pet Policy

Sorry, no pets allowed. Assistance dogs are welcome.

What's Nearby

What's Nearby

Attraction:
Sutton Tennis Academy
Distance From Hotel:2.0MI
Attraction:
Royal Marsden Hospital
Distance From Hotel:0.5MI
Attraction:
Cuddington Golf Club
Distance From Hotel:4.0MI
Attraction:
Thorpe Park
Distance From Hotel:24.0MI

Parking

Parking

  • Number of parking spaces:115
  • Car Parking Available
  • Access to the hotel car park is from Gibson Road. The car park is split over two levels with direct access to the hotel from both levels. The area is constantly monitored by CCTV and is well lit. Additional car parking in a NCP next to the hotel.
  • Daily Parking Fee ( 7.00  GBP)

Internet

Standard Internet Service

Standard Internet service is free for all IHG® Rewards Club members
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Standard Room Wireless Fee for Non Members:£ 16.00 16.0  GBP
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Public Areas
Standard Room Wired Fee for Non Members:£ 16.00 16.0  GBP

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:119
  • Total number of suites:4
  • Total number of rooms with only one bed:80
  • Total number of rooms with only double beds:39
  • Total number of non-smoking rooms:119
  • Total number of rooms for the physically challenged:2
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:4

Indulge yourself in the Spirit Health Club at the Holiday Inn London-Sutton hotel, 25 minutes by train from central London.

Enter the bright, conservatory-style Lobby of the modern Holiday Inn London-Sutton. We are a 7-minute walk from Sutton rail station and a 45-minute drive from London Gatwick and London Heathrow airports. Choose us if you're heading to meetings at the headquarters of KBR, Pfizer UK, Unilever and Exxon Mobile, all under 6 miles away.

Our
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Indulge yourself in the Spirit Health Club at the Holiday Inn London-Sutton hotel, 25 minutes by train from central London.

Enter the bright, conservatory-style Lobby of the modern Holiday Inn London-Sutton. We are a 7-minute walk from Sutton rail station and a 45-minute drive from London Gatwick and London Heathrow airports. Choose us if you're heading to meetings at the headquarters of KBR, Pfizer UK, Unilever and Exxon Mobile, all under 6 miles away.

Our Spirit Health Club has a heated indoor pool, a sauna and a steam room, while kids can splash in the separate children's pool. Work up an appetite in the Fitness Centre and satisfy it later in our sunny Junction Restaurant. A hearty hot and cold breakfast buffet is served each morning and mouth-watering steaks are on the menu for dinner.

Book one of our 11 naturally lit meeting rooms at Holiday Inn London-Sutton. All are equipped with wireless Internet and minibars, and there is a ballroom with space for 180 delegates. Upgrade to one our stylish Suites for added comforts such as bathrobes and slippers.

Chessington World of Adventures offers a host of white knuckle rides as well as a colourful Sea Life Centre that fascinates children. Find your way out of the maze at King Henry VIII's Hampton Court Palace, the majestic riverside residence 7 miles from Holiday Inn London-Sutton.

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Features
Enjoy thrills and spills at Chessington World of Adventures and Thorpe Park theme parks with our special packages. Offers combine your theme park tickets with accommodation, breakfast and an evening meal at Holiday Inn London-Sutton.

Guest Reviews

Rated 4.2 out of 5 by 556 reviewers.
Rated 3.0 out of 5.0 by Hotel service Sadly I was very disappointed with the staff at this hotel in comparison to others that we have recently stayed in. There was no customer service without me making demands. Prices were ridiculous and food a lot to be desired! (although I understand it was close to Gatwick). Would not stay here if flying out again nor would I recommend it to others! February 21, 2014
Rated 5.0 out of 5.0 so easy. .. This was the first time we tried this and it was fab with a little one in tow. ... We slept fine considering we had an early departure and the bus was so convenient we will definitely do it again. February 21, 2014
Rated 5.0 out of 5.0 by Tired and relaxed Having arrived at the hotel after a 4.5 hr flight both my wife and I felt very tired , it was good to be greeted at the front desk by a very polite ,cheerful and helpful member of staff who made sure our booking in was troublesome and quick. \the next morning at breakfast once again helpful and cheerful staff there to help and make breakfast a joy. February 21, 2014
Rated 4.0 out of 5.0 by So Convenient! Just a few minutes bus ride to Term 4 (£3 each way), only a short distance from the M23 and easy to find, together with car parking over our holiday period, good staff and good room made choosing this hotel a no-brainer! February 20, 2014
Rated 4.0 out of 5.0 by Quiet for busy location Ease of check-in, staff knew they're stuff - bedrooms good condition and had all amenities needed for the one night stay we did. Car parking & transfers all good, so was food choices February 19, 2014
Rated 4.0 out of 5.0 by Great stopover for an early flight The reception staff were quick, efficient and helpful at every interaction. The room was well equipped and little on loved getting to sleep on a sofa bed. Only downside was that view from window was of a lower level roof, aircon units and the car park but slept well so all good. I would say though that we should be at an age of free wifi for guests. Other thing would be the cost of the shuttle bus. Cost 24 for bus trips as we dropped off day before. £3 per 5min journey seems steep. All in all, good location, quiet and helpful staff. February 19, 2014
Rated 5.0 out of 5.0 by Great overnight stay My partially disabled wife and I stayed overnight pre-flight. The staff were excellent and the room was extremely comfortable in every respect. We left our car for a fortnight. On our return Murphy struck. Having driven out and parked byond the barrier, the 18 month old car refused to start! The staff immediately arranged a boost start. The hotel package was extremely convenient and very good value. February 18, 2014
Rated 4.0 out of 5.0 by One night overnight stay before holiday flight We experienced friendly and efficient staff, and the room was comfortable, clean and tidy. We ate our evening meal on site - a bit pricey for what we got but we were told the nearest alternatives were about 20 mins walk away and the weather was inclement. We also felt that the £6 per person return fare to and from the hotel to the airport was quite expensive, and found that the transport stopped at several other hotels on the way, making the journey a bit tedius. February 17, 2014
Rated 5.0 out of 5.0 by comfortable beds lovely hotel. great staff and a lovely help yourself breakfast buffet .free bus to the airport which made our traveling a lot easier. February 16, 2014
Rated 2.0 out of 5.0 by Yuk - Smokey Room!! Stayed here Tuesday 7th January, having booked a non-smoking room was very disappointed to discover this was a smoking room. Very obvious smell of stale smoke, able to smell this on all the bedding. As non-smokers this was very off putting and resulted in a very poor nights sleep. Will not be staying here again! February 15, 2014
Rated 5.0 out of 5.0 by Great overnight and short term parking for short business trip. This was perfect for an overnight stay with a couple of nights parking whilst on a european business trip. Great service all round and handy shuttle service. I will use this again. Thanks February 13, 2014
Rated 4.0 out of 5.0 by Stay before you fly Excellent room excellent value and close to Gatwick February 13, 2014
Rated 5.0 out of 5.0 by A enjoyable stay Enjoyed my stay supported by friendly and very helpful front staff..A nice room and immediate recognition of my Platinum status. The room was very clean and roomy A couple of hiccups where I was served hot food on very cold plates. Once at breakfast and once at dinner in the restaurant. My other irritant occurred when I ordered a pint of bitter in the bar only to be asked "which one " I asked what choices where available .Reply Only Boddingtons !! When the pint arrived it had a inch and half of head. I think someone needs training. February 12, 2014
Rated 5.0 out of 5.0 by Helpful staff Good room, great and helpful porter Good nights sleep Close to airport Good carpark I left my iPhone charger in my room and staff sent it to me Very good service February 9, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable After Traveling to Gatwick, this was exactly what I required, a place to clean up, relax and sleep, both on the outward and return part of my holiday. I'll definitely do this again. Conveniently close to the airport and facilities. February 7, 2014
Rated 5.0 out of 5.0 by Great for stay and parking I stayed here before making a cycling trip overseas. Tha cost of the accommodation + parking was almost the same as parking alone. The great bonus for me was that the shuttle bus would take me, my luggage and bike to the airport: many of the car parks stated they would not carry bikes. The overnight stop took all the stress out of getting to the airport from Mnachester for 9am. The food in the bar restaurant was good. February 7, 2014
Rated 5.0 out of 5.0 by A Positive Experience I arrived early and was greeted by the welcoming night manager. He allocated me an executive room - a complementary upgrade. The room was clean, warm and comfortable. I took breakfast each morning. There was always a good choice available from the buffet; I would have liked some prunes though. However porridge was freshly made to order and the restaurant staff were welcoming and attentive. My room was kept clean and towels, mineral water and biscuits were replenished daily by the efficient housekeeping staff. Complementary wifi worked well in the room and the large screen HD television was a pleasure to watch. Check-out was seamless Overall I had a very positive stay and will be back. February 6, 2014
Rated 3.0 out of 5.0 by Management of Breakfast restaurant I was very happy with the hotel, price, comfort but the management of the staff were rude and looked like they were running a army camp rather than a hotel. Too many rule and not enough customer service. Especially the girl who managed the breakfast shift in the morning. She was rude and the staff obviously dont like her. Tall girl with blond hair Sorry but i dont think people like that should work in the service industry. February 6, 2014
Rated 5.0 out of 5.0 by Great for the price Friendly staff. Even the room maids had a lovely smile. reception staff were friendly and helpful as were the restaurant staff. Other than the rooms being dated, it was value for money and great for the price February 3, 2014
Rated 5.0 out of 5.0 by Business Stay As a Platinum member of IHG, I stay at many IHG hotels and I'm yet to experience a better overall IHG Team. Always courteous, professional and above all 'pleasant'. I have stayed on a regular basis #weekly# over the last few months and I always leave with a definite feeling of having enjoyed the experience. Sean's awareness of his guest list are noted too and clearly leads an excellent team, through all levels of responsibility and roles, very well. February 3, 2014
Rated 5.0 out of 5.0 by Lovely customer service Comfortable beds, staff courteous and helpful Deals to be had February 1, 2014
Rated 4.0 out of 5.0 by Park,stay and go Our stay at the Gatwick Holiday Inn was very good. The staff greeted us well and check-in was completed easily. We left our car at the Hotel for four days for a short overseas holiday and returned to stay overnight before departing on the next day. The arrangements all worked well, we were comfortable and much appreciated the experience at this Hotel. January 28, 2014
Rated 2.0 out of 5.0 by Not the best room in the house Make sure if you stay at this hotel that you avoid room X04 They built a lift shaft right outside Not the best view January 26, 2014
Rated 3.0 out of 5.0 by No Sky TV in the Bar I use this Hotel a lot - It is convenient for Gatwick, however my recent stay was marred by the lack of TV in the Bar on Semi Final League Cup second round. The Bar Manager said they had problems (with All the Sky boxes !). On a good note though the local taxi ride to The Bull pub £3.50, delivered the required TV viewing and a very welcoming host. January 26, 2014
Rated 5.0 out of 5.0 by A good little gem as airport hotels go Spent a night here prior to a flight, staff pleasant and helpful and very accommodating over my delayed arrival. Pleasant rooms. a little tricky finding the G1/G2/G7 bus that gets you there, but this is a Gatwick issue not a Holiday Inn issue. Very professional and courteous staff, would have no problems staying here again. January 25, 2014
Rated 2.0 out of 5.0 by Awful staff and Internet, comfortable room As a platinum member, I have stayed at many IHG properties worldwide, this Holiday Inn was the worst. First, the positive: Clean room with basics as expected, quite a nice bathroom. Negative: No recognition of status at check in. It turns out I was upgraded to an 'executive room', which is turns out just gives you 2 bottles of water and a kit kat - seriously? The staff at checkin couldn't have been less interested, didn't even give info about breakfast without being asked. Bed - mattress worn out, a very serious dip in the middle. Internet - The standard internet was up to 256kbps. This has to be an absolute joke - it reminded me if when I first got the Internet in 1995, watching pictures slowly load on the screen. You could upgrade for £13 per day - more than I pay for a month at home. Overall, if you get a very good rate, AND don't need internet, a one night stay would be OK. Otherwise steer well clear. This is the first IHG property I've stayed at that I would never return to. They are ruining the brand. January 24, 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff on reception. I was really struck be the helpfulness of the all the staff on reception both when I was staying there and when I came back to collect my car. January 24, 2014
Rated 5.0 out of 5.0 by Restful stay on our way home Returning from a skiing holiday in Norway and arriving too late to get home, we had a very relaxing stay before completing our journey home the following morning. The staff were very helpful and the facilities excellent. We left refreshed after a good breakfast. Reception staff promptly arranged a taxi for us to the station for our journey home. A good end to a good week. January 23, 2014
Rated 4.0 out of 5.0 by Ideal Stop-over A good experience overall at this hotel which was being used as a stop-over before flying to Stockholm for a business meeting. The front of house staff were very efficient and recognised my Platinum Elite status and provided me with a complimentary upgrade. The bar area was well populated but provided a good bar meal. The staff in the bar were all very friendly and efficient. Checkout the following morning was at 4.30 but the invoice was accurate and I experienced no delays in checking out. Overall it was a good stay and I shall definitely be using this hotel for future stopovers. January 23, 2014
Rated 2.0 out of 5.0 by transfer to airport be prepared to pay for your transfer to the airport as it is not part of the deal and you wont be informed January 23, 2014
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