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Rated 4.6 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by 30 nights and counting.... I first stayed here when my usual accommodation was unavailable for the night, i was initially slightly perturbed by the location which felt out of the way. The walk from my liverpool street office was only 20 mins, there are also several bus routes and its only a 5 min walk from Shadewell or Whitechapel. However upon arrival my location based hesitations changed the staff were friendly engaging and welcoming. purely because of how welcoming and friendly the staff are I have now stayed here over 30 mights this year and counting. The hotel itself is newly built so is modern and feels in no way tired, the rooms are all reasonable spacious and silent at night. The breakfast in the hotel is always good - eggs always arrive perfectly poached. I have never go to a hotel with any expectations of bar food, but the quality and variety is refreshing. there is also a couple of nice restaurants (turkish & chinese) in the area. All in all i find the hotel more than meets my needs for midweek working stays away from home. and i can't go without mentioning again how friendly the staff are, from everyone on reception to the restaurant staff. October 20, 2014
Rated 5.0 out of 5.0 by Great night stay an excellent service from the moment we made it into reception. Never had more welcoming staff in a hotel that did their best to get us checked in early. October 16, 2014
Rated 5.0 out of 5.0 by Great hotel and staff! Everybody was amazing and hospitable form the moment we walked in. Love this hotel October 16, 2014
Rated 5.0 out of 5.0 by Best holiday inn ever What an awesome hotel. At first the location bothered me as we stepped of the underground at 7-30pm but that vanished as we were welcomed like old friends by the lovely receptionist. The experience only got better when we reached our lovely room and then we met Rowena at dinner. I do hope the management realise what great staff they have. Five brilliant nights. Thanks Holiday Inn London Commercial Road. Your are our London hotel from know on. Special thanks to Rowena. You made our evening meal a pleasure. October 14, 2014
Rated 5.0 out of 5.0 by Excellent value The staff were great and the rooms were fantastic! The hotel is a bit out of the way but a short walk to the tube station gets you everywhere. Not having a ice machine was a problem and there were not enough drawer space for us to actually unpack much but overall a great stay! October 13, 2014
Rated 5.0 out of 5.0 by Great staff The staff at Reception and Restaurant are very friendly and helpful. They are always smiling despite the numerous requests and queries we had to make. The room was spacious and spotless. October 7, 2014
Rated 5.0 out of 5.0 by Excellent hotel We were only there for a short break but the staff couldn't have been more helpful and welcoming. THis hotel FAR exceeded my pre-thoughts on what Holiday Inn hotels are like but this is so central and beautifully laid out. October 7, 2014
Rated 5.0 out of 5.0 by surprising pleasant stay This was a great hotel made by great staff. We invited our children to have breakfast with us, This was a superb feast! October 7, 2014
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