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Rated 4.5 out of 5 by 141 reviewers.
Rated 4.0 out of 5.0 by Surprisingly pleasant hotel I stayed here for one night while watching Monty Python at the O2. I booked using IHG Rewards Club points, and as it cost less points that most Holiday Inn Express properties (noting that this is a Holiday Inn) I figured it must be a bit shabby, but would do for a night on my own, Well, I got that wrong! OK, the area isn't exactly what you'd call prime central London real estate, but the hotel itself is great. Very well presented, clean and modern reception where I was efficiently checked in, my IHG status acknowledged and offered a free drink and snack voucher. I had a room on the 6th floor (the top, as I recall) which gave, er, a view, of sorts. It wasn't overlooked, and there was a very long uninterrupted view to the O2 and beyond. The room itself was clean and modern with mini-bar, safe, good sized flat screen TV and desk. Given the temperature space in the mini bar fridge for the water I had brought and air conditioning were very well received. The shower was good, bathroom clean, room was cool and quiet (rare in London in my experience) in short, everything you'd expect from a nice hotel room. A 5-10 minute walk in one of two directions, gets you to Whitechapel for Hammersmith and City Line (good for heading back towards West End, City, etc.) or the other way to Shadwell DLR to head East. Journey to the O2 was about 25 minutes, with one 'change' at Canary Wharf. You have to walk a while between DLR and Jubilee line stations, but it's mainly through the shopping centre which is very pleasant. Overall, a well priced, very well presented modern hotel conveniently located for public transport links. July 28, 2014
Rated 5.0 out of 5.0 by Early breakfast! Receptionist arranged with kichen staff to provide a full English breakfast earlier than inicated for Sunday morning. Thank you. I loved staying at the hotel. July 24, 2014
Rated 5.0 out of 5.0 by Great business hotel Staff are brilliant, attentive and polite, always a pleasure to stay here and always get upgraded to an Executive room as a platinum Elite member July 22, 2014
Rated 5.0 out of 5.0 by Generally Excellent... Have stayed at Commercial Road a couple of times now on my IHG Points Rewards, and both occasions have generally been very good. The Hotel is clean, comfortable and the location is excellent... only a short walk to the DLR for a train into Bank Station in 5 minutes. Hotel staff are also very attentive - although on my last visit after a late night, I wasn't best pleased to be woken up twice before 9:30am to be asked what time I was vacating! Suggestion for Housekeeping - make sure all rooms have "do not disturb" hangers available. Apart from that, absolutely no problems with the Hotel, and will certainly use again... July 22, 2014
Rated 3.0 out of 5.0 by Good location for purpose required We have stayed in this holiday inn many times as my husbands travels for business. No drawers in the room to unpack cloths just a wardrobe so live out of a suitcase for those things you don't hing up. Staff efficient. July 20, 2014
Rated 5.0 out of 5.0 by A great all round experience A brilliant weekend at the Holiday Inn. We would definitely stay again. A big thank you to all the wonderful staff. July 17, 2014
Rated 5.0 out of 5.0 by A surprisingly friendly and comfortable visit Hotels are often cold and unfriendly, especially in big cities. This one id surprisingly friendly and welcoming. I enjoyed my stay and will return. July 3, 2014
Rated 5.0 out of 5.0 by Hotel Taxi Service Private hire taxi good quality cars but bad quality drivers who did not know their way around and expensive July 3, 2014
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