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Rated 4.0 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by A great deal A great deal for the business smart! This is a wonderful plce to unwind and just relax. December 1, 2013
Rated 2.0 out of 5.0 by Noisy Rooms are very noisy, single pane glass doors do not keep road noise out. November 24, 2013
Rated 5.0 out of 5.0 by Great staff and convenient location. I was on a business trip visiting the Boeing facility next to Long Beach Airport. This hotel was minutes away and close to everything I needed (but that is partly due to being in LA). The room was very clean and the breakfasts prepared by the Panorama restaurant were delicious. The only downside was that you can hear the airplanes, but what do you expect being next to the airport? Overall, I slept well and enjoyed my stay. I am a Platinum member and believe that a hotel room is primarily for resting. I don't see a need to spend an excessive amount for a room to sleep in and Holiday Inn seems to strike a good balance between quality and economy. I don't see myself changing hotel chains any time soon. November 18, 2013
Rated 3.0 out of 5.0 by Stale and poor lighting When we first entered the room, it had a decidely musty smell, ugh! I sprayed fabreeze around to overcome this. I noticed this every single time we entered the room, and had to repeatedly spray. Also, women like brighter lights, especially when we are applying makeup. I know you try to save money and guests can be extremely wasteful, but for the price we paid, we should have been able to at least put on our makeup without having to resort to going outside to check it out in mirrors we had brought. Brighter lights over the sink please! November 12, 2013
Rated 5.0 out of 5.0 by Best Park Stay and Go Deal for Cruising! My wife and I did a 15 day Hawaiian cruise, and chose the Holiday Inn for its Park Stay and Go package. Everything was flawless. Close to a great choice of local restaurants. Excellent comfortable room and free Internet. Great breakfast off the menu included. Shuttle to and from the cruise terminal. Secure parking for our vehicle. November 6, 2013
Rated 4.0 out of 5.0 by Fast check-in & comfortable beds FREE parking was great. Check-in was very fast. They accommodated a high floor request which gave a great airport view. The room was average size and quality. The bedding was very comfortable. FREE wi-fi was nice, but slow. The balcony was small but it was nice to be able to open the sliding glass door. The bar was on the top floor of the tower and provided an excellent view; however the drinks were expensive (almost $10 per drink).Overall it is a nice hotel with good service and amenities. October 23, 2013
Rated 5.0 out of 5.0 by Oct 16-19 stay It was my pleasure to stay at this hotel recently. I liked the location and I was very impressed by the staff. Service was gladly and professionally provided, right down to the housekeeping and maintenance staff. I highly recommend this hotel. Make sure to include breakfast in your reservation, you'll like the view from the restaurant windows as the sun comes up. The menu is quite complete and you should be able to find something you like. The only improvement recommendation I can think to make is to suggest that the hotel seriously consider replacing the glass sliding windows that are in every room in the tower. These windows let in a lot of noise from the street and nearby 405 freeway, to the point that the first night I had some trouble sleeping. I solved this by use of a set of earplugs but the better solution is to replace the slding windows with double or even triple pane windows that keep out the noise. October 22, 2013
Rated 3.0 out of 5.0 by Bathroom The bathroom is so poorly designed that it is hard to shut the door to use the toilet. More importantly, all bathroom lights go on so you can't just turn on what you need if up in the middle of the night. Then, the bright lights reflect from the mirror onto the person who is trying to . HOW ABOUT A BATHROOM NIGHT LIGHT. October 20, 2013
Rated 4.0 out of 5.0 by sleep we had stayed there before but on the other side of the hotel and it was much quieter on the airport side than on the street side with all the cars and motorcycles tearing out from the stop lights. BUT OF COURSE THAT IS NOT YOUR FAULT. It is wonderful to be able to stay there and park for the cruise and having the shuttle to and from the ship. The food was great in the restaurant. We always enjoy our stay there. October 17, 2013
Rated 4.0 out of 5.0 by Garden rooms are not bad Stayed for a night, ended up being placed into a Garden room instead of the tower. Room was clean, if dated and a bit spartan. Everything was in working condition and in good shape. Front desk was friendly enough, but I didn't interact a whole lot, just check-in and check-out. Breakfast was good and reasonably priced for a hotel (there is a Spires across the street if you're into traditional american diner fare). Plenty of parking. It is right next to the freeway, so you can hear it when you're in the parking lot, but I don't recall hearing it while in my room. October 16, 2013
Rated 5.0 out of 5.0 by ONE NIGHT STAY The room was clean and staff were great. Room service was incredibly fast and a request for extra pillows was attended to promptly. The room service menu was limited but the food was excellent. It was quiet. The movie selection was fantastic and reasonably priced. Our only complaint was the very, very hard beds. We will return. October 16, 2013
Rated 5.0 out of 5.0 by Excellent stay great location to the pyramid, easy access to highways and most of all... quiet in a loud city! October 9, 2013
Rated 3.0 out of 5.0 by Not Happy Me and my wife stayed in room 1410 and the tub was clean but it had hair and Dirt in the Drain Blocking it, to were you can't stop the tub to fill it up with water, we live on the ROAD and everytime we stop we get only Holiday inn hotel ONLY, that was not cool to have two tub and you can only take a SHOWER!!! PLEASE ADVISE October 7, 2013
Rated 4.0 out of 5.0 by water There was a problem with the water not being hit in my room. The sink water was hot enough but the shower was almost cold. I mentioned the problem but water was still not hot. This has happened once before. October 6, 2013
Rated 5.0 out of 5.0 by Extremely clean and very friendly and helpful staff I really enjoyed my stay at this hotel. It was very pleasant. The room was very clean and well kept. The staff was extremely pleasant and helpful. September 28, 2013
Rated 5.0 out of 5.0 by CalSo Optimist Convention Delegate This was my first trip to Long Beach and the hotel was our official Convention site. Excellent location right off of the 405 freeway and entry into the Hotel parking area was great. The meals were very good for Convention fare and the Hotel staff were very courteous and helpful. Our Convention meeting rooms were very adequate, also. I would highly recommend this Hotel on your visit to Long Beach. September 19, 2013
Rated 1.0 out of 5.0 by Horrible Experience... Our worst hotel experience in a long time. The carpet was rippled and lifting off the pad like it wasn't even tacked down, and it was so sticky and filthy that we had to wear shoes the entire time. The smell of pet urine in the room was overwhelming. A very unpleasant stay, we will not return. September 7, 2013
Rated 4.0 out of 5.0 by Stay-cation My boyfriend and I were taking a stay-cation for our anniversary and had a really nice time. The woman at the front desk was very friendly/polite. We enjoyed a day at the pool and the top floor restraunt was good for breakfast. Nothing too fancy but we defiantly were able to relax and re-charge which is exactly what we needed. Thank you. September 6, 2013
Rated 5.0 out of 5.0 Room service rocks We stayed in an executive room in the tower portion of the hotel for three nights. Everything was very clean, and very comfortable. The bathroom is on the small side, but caused no problems. Room service was excellent. My daughter wanted ice cream for pie we had purchased from Polly's Pies nearby, and the waiter offered to go back to the kitchen and bring us ice cream, plus he warmed up our pie for us!! The staff at this hotel were excellent and went out of their way. September 5, 2013
Rated 4.0 out of 5.0 by Almost Perfect My stay was relaxing, comfortable, and would have been perfect with the exception of losing power and having no AC for almost an hour. September 5, 2013
Rated 1.0 out of 5.0 by Unhappy My family and I spent one night at the hotel during Labor Day Weekend. The room was aweful, outdated and dirty. It didn't have refrigerator. TV remote control awefully dirty. The air condition didn't control temperature with very loudly noise. I won't be back to this hotel. This is the worst Holiday Inn I've been. I don't recommended it to anybody. September 5, 2013
Rated 4.0 out of 5.0 by Convenient and comfortable hotel I enjoyed the hotel, the restaurant and my stay. I thought the food and service was very good and enjoyed the view from the penthouse restaurant. This hotel has a great location which contributes to my one negative, the traffic noise. It is time to replace the sliding doors with double pane glazing thereby reducing the traffice noise in the tower rooms considerably. September 3, 2013
Rated 5.0 out of 5.0 by Great stay! We hosted a conference at Holiday Inn Long Beach. What a beautiful conference center. The catering and room staffs were awesome. August 22, 2013
Rated 4.0 out of 5.0 by Nice Property Overall, a pleasent stay at this property. A few things to look at: -Prices a little high in Penthouse Restaurant but early bird special with wine is worth it; windows need cleaning. -Meet & Greet amenty for IHG guests, a little chincy consisting of a bottle of water and some iced tea powder. The last IHG property I stayed at, the amenity was a coupon for a free pint of beer! Front desk staff courteous & friendly. August 21, 2013
Rated 4.0 out of 5.0 by Nice Place I got the two room suite for my sister and daughter. Room was nice, price was great for a suite. Security was visible and staff was nice. My sister's key card had a problem but it was resolved. I was very pleased with the initial service I got from the front desk including giving me a tour of the room prior to making reservations. My only dislike is more of an administrative issue. I do not like the fact that payment is done at the time of reservation (I understand that but...# there are no refunds on cancelations #regardless of the time frame). The hotels I have visited in Las Vegas and the local Indian casinos like Pechanga and Valley View all allow for refunds on cancelations made up to 24 hours in advance. Holliday Inn what's up with that? August 19, 2013
Rated 5.0 out of 5.0 by Will stay again Residence Inn is the place to stay for a very comfortable, home-like stay. We thoroughly enjoyed our stay and the staff quickly took care of any request we had. Thank you! August 18, 2013
Rated 5.0 out of 5.0 by Great staff and service Very convenient to LGB airport and area. Sunday buffet amazing! August 18, 2013
Rated 5.0 out of 5.0 by friendly staff The front desk staff of exceptionally friendly.....Sadly I don't remember the women who checked me in last time, but what a great personality...new my name as I was walking to the front desk. ++++++ August 16, 2013
Rated 5.0 out of 5.0 by Great Staff at this Local Iconic Hotel Excellent older hotel near the Long Beach Airport with some nice recent upgrades. Very clean. Staff is always very friendly and welcoming. Restaurant and Lounge Staff is wonderful and very attentive. Jesus, Miguel and Eriberto are great servers. Free Parking and Free WiFi are welcome compared to other hotels that charge in the market. Excellent TV channel selection. New Pillows and bedding was very comforting. We enjoyed this hotel very much. August 12, 2013
Rated 4.0 out of 5.0 by solid hotel. solid hotel, if a bit pricey. but thats what you get for a spot near the airport i guess. August 8, 2013
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