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Rated 4.0 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by Great stay Very nice stay in iconic circular hotel. Easy in and out! Excellent staff and service. August 5, 2013
Rated 5.0 out of 5.0 by Close to the airport Holiday Inn Airport is super close to the Long Beach Airport. Shuttle service is also available. It is located next to the Chevron Gas Station. Apple maps misguides you in a roundabout way. But there is an entrance to the parking lot northbound on Lakewood Blvd., right next to the gas station. If you are a Priority Club member, there are close parking spaces to honor your loyalty. The front desk staff is super friendly & helpful. I like that it is a hotel, as opposed to a motel. The room is not the most modern, but it is comfortable. I have a bad back, but their beds are super comfortable. No back aches. The spacing & furniture positioning seems basic & clever. Housekeeping does a great job to keep things clean. If you forget your toothbrush/paste or razor/shaving creme, those are available for free. I didn't need it, but this is good to know. The only cons with my room: no refrigerator. Some rooms have them, some don't. Ask for a room with one if it is important to you. The light in the bathroom flickered, then went out. I called the front office about it, a staff member was in my room fixing it within 10 minutes of my call. Overall it was a really positive experience. August 3, 2013
Rated 5.0 out of 5.0 by Perfect for US The Holiday Inn was perfect for us. The hotel is close to the Stub Hub Center with easy freeway access. The front desk was friendly and helpful. The rooms clean and comfortable. My son enjoyed the fitness room and pool. Just know the room service closes at 9:30pm. We got back to our room about 9:30pm on Friday and Saturday. We planned ahead for Saturday knowing the closing time. We did have breakfast for room service and it was very good. August 2, 2013
Rated 5.0 out of 5.0 by Long Beach airport All perfect except for poor internet service reception at higher levels. July 22, 2013
Rated 1.0 out of 5.0 by To describe this as a hovel would be giving it too much credit How this can be permitted to be a part of the IHG chain is beyond me. I have stayed at most different property types in the chain across the world (and am a Platinum Elite member). This is by far and away the worst hotel from ant IHG or other group I have ever stayed in. Asked well ahead of time for the quieter side of the hotel, didn't get it, asked again after check in if it could be changed on my subsequent night, no interest from hotel staff to help. Room smelt like a cheap motel, air con was amazingly noisy and kept cutting in and out all night, even when put on "constant fan" mode, and did so loudly it woke me throughout the night, even with ear plugs in. Toilet kept leaking and reflushing all night. Freeway and airport noise constant. Had booked 5 nights, if it had arrived earlier on the first night I would have happily paid up the first night and left on the spot. Checked out first thing the next morning. Gave staff at check out a polite explanation of why I was checking out four nights early ... Absolutely ZERO interest from staff. July 19, 2013
Rated 3.0 out of 5.0 by TINY tower rooms. Rooms are clean, bathrooms are clean and cleaning personnel are very efficient. The hotel is very close to the airport; the food is just okay, but there is a diner across the street and convenience store out front of the hotel. This hotel is not walking distance to any nice restaurant, shopping center or downtown so you will need a vehicle to get anywhere. The executive tower rooms are super small and the bathroom is smaller than a closet!! Most of the staff is friendly with the exception of one gentleman at the front desk who "tried" to make us, the clients, feel second rate with a pompous attitude. The staff needs to be educated on the IHG Rewards Program; ignorance is NOT bliss with customer service, it is extremely insulting to the client. July 14, 2013
Rated 1.0 out of 5.0 by Blown Surpise I paid for the Romantic Package. I checked in at the desk and inquired if everything was ready in the room. There was suppose to be a bottle of champagne, a box of chocolates and a bouquet of flowers. The chocolates were in a bag, the bouquet was good, but the bottle of champagne was missing. I had to call for the bottle. THis ruined the whole surprise. It was very, very diappointing. It took 45 minutes to get the bottle. June 16, 2013
Rated 1.0 out of 5.0 by No points This property refuses to award points when paid by company. I do have an option to go elsewhere when traveling with my company and will do so. May 22, 2013
Rated 4.0 out of 5.0 by Nice hotel, great location, loved the Park and Fly package We stayed here one night before taking a flight and booked the Park and Fly package. Room was clean and comfortable, location was easy to find and very close to the airport. The shuttle van was clean and on time, drivers were friendly. I'll be staying here again. May 20, 2013
Rated 5.0 out of 5.0 by Amazing hotel This hotel has amazing service, tremendous dining and views of Long Beach. May 8, 2013
Rated 5.0 out of 5.0 by excellent it is vary good i m staying here all the time when i m in long beach April 22, 2013
Rated 2.0 out of 5.0 by Property A Bit Dated Your Property was a bit dated, the furniture in my room was definitely worn, dirty and dated. I I did not feel comfortable in the room. I would not stay at this property again. April 11, 2013
Rated 4.0 out of 5.0 by Great customer support Tiffiney finally got me my holiday inn points from the last 3 stays here. Great support! great location, hotel ect... April 3, 2013
Rated 4.0 out of 5.0 by Holiday Inn Long Beach Airport The room and the hotel were clean, comfortable, and convenient. The bed was tightly made and had pillows in different firmnesses available, their housekeeping was far superior than another 4 star hotel where I stayed a week earlier. The staff was pleasant and efficient. The apple for the room was a nice touch for late arrivals. Room coffee was potable but not particularly good and there was some freeway noise. The room bill was conveniently under the door in the morning. March 16, 2013
Rated 5.0 out of 5.0 by Great Service & Comfort As a Truck Driver, I have learned that this clean centrally located facitlity accommodates my weekly needs by assuring quick prompt customer service. Rooms are always clean and inviting. Meals have always been hot & ready to go while being reasonably priced. Thank you for being my home away from home:-) March 9, 2013
Rated 5.0 out of 5.0 by EXCELLENT BED AND LARGE ROOM EVERYTHING AT THE HOTEL WAS EXCELLENT AND THE FOOD WAS GREAT. March 7, 2013
Rated 5.0 out of 5.0 by Excellent place to stay We stay here often because is a great deal and it's close to the Long Beach Airport. The staff is always very friendly and the rooms are always in great condition despite being an older hotel. It also has a very good place to run outside, over to Signal Hill which is about 1 mile away and has great views of the area from the top of the hill. March 4, 2013
Rated 5.0 out of 5.0 by Great service by the Staff We had.a 5 day stay and experienced great service and food. Miquel and Sol were excellent in the service they provided and helped make our stay a wonderful experience. Thank you to all the Staff. Bill & Sheila March 3, 2013
Rated 5.0 out of 5.0 by Very Hospitable!! I have been staying in hotels for the past 4 years Monday through Friday. I choose this one more than half the time for several reasons. The location is excellent. The staff do an outstanding job. They know everything that I enjoy during my stay from the location of my room to what I would most likely order for breakfast. I consider it my home away from home! Even when not on business I have found myself staying here. February 27, 2013
Rated 5.0 out of 5.0 by Great Stay, Great Staff and Service We attended the Spa and Salon Conference and decided to stay near the airport to get away from the crowds. We found this location and remember the hotel when I was a student at Cal State Long Beach. The hotel is very clean and well maintained. The staff was fantastic and helped us with directions. Breakfast was fast and fresh. Servers were busy, but very attentive. Dinner was a great surprise. Great food, outstanding view and pleasant staff that was eager to please. I didn't expect such a great wine selection or beverage choices, but was really happy with their menus. Housekeepers were smiling and it seemed like everyone we met enjoyed working at their hotel. Free parking was a plus and was very well lighted. We felt safe during our stay. Kudos for Holiday Inn! We will be back soon! January 30, 2013
Rated 5.0 out of 5.0 by Return Guest Stay here many times a year.Love the view from the bar. Food is good. It is next to an airport so you do hear the planes but not bad. January 15, 2013
Rated 2.0 out of 5.0 by breakfast is extra, wasn't notified until we checked in very disappointed. Breakfast buffet was priced at $14.95, staying 7 nights, that gets very expensive for 2 people Didn't know about cost of breakfast until we checked in. --smoke alarm didn't appear to be working --no microwave in room --ragged carpet at bathroom doorway --no towel rack at sink December 17, 2012
Rated 4.0 out of 5.0 by Excellent staff. I regularly spend my nights when on busness in the Long Beach area at the Holiday Inn Airporter. I can not say enough about the frendly and warm greetings I get at check-in. The professional and courteous service they provide. I look forward to checking in when I make a reservation. December 8, 2012
Rated 5.0 out of 5.0 by Very Intriguing This property came highly recommended from a co-worker who stayed there ounce before. The staff was very welcoming ounce we checked in. Property was a eye catcher as stated by my co-worker. I was truly impressed an do look forward to my next stay. December 4, 2012
Rated 4.0 out of 5.0 by Great hotel--skip the restaurant. This is one of the classic SoCal round tower Inns. Very well maintained with a great staff.. Location is directly off the 405, minutes from downtown Long Beach. Now the bad news--even platinum members don't get a breakfast coupon. Only 10% discount. The top floor restaurant is more of a scenic dinner spot. Breakfast service was very slow plus I received the wrong order. When the right one arrived, it was overcooked and overpriced. Stay at the hotel, but eat at the local diner across the street. November 25, 2012
Rated 1.0 out of 5.0 by Longbeach HDI Expensive. Old room with old furniture and smelled bad. I had to use Febreeze on my clothes. Clean bathroom. November 11, 2012
Rated 4.0 out of 5.0 by Great location and Nice view I don't think this hotel has a bad view from any room. There were only a few negative things: 1. Didn't have assistantat the door to unload luggage from my car; 2. Parking for the club members was few and should be numbered/assigned so that other guests do not park there, esp. coming in late at night and not being able to find ANY parking; 3. Add more ice machine on all floors and drink machines on fewer floors; and lastly 4. While my California omelette and coffee were wonderful, the potatoes which stated in the menu were brown and crispy, were dry and soggy. The room was great and the staff was friendly, I had a great view from the upper floor and the location was perfect, especially for those wanting to be close to the airport or not too far from the night ife of Long Beach or Huntington Beach area. November 8, 2012
Rated 5.0 out of 5.0 by Great Stay in Long Beach! We had and outstanding stay at this great Iconic hotel. We visited friends in the area and had a very relaxing visit. Great staff, Great Location! Excellent Restaurant and Lounge. Pool Area was recently renovated or upgraded and was very pleasant. October 29, 2012
Rated 5.0 out of 5.0 by comfortable We stayed with a conference that was going on. My only complaint was that I didn't get any priority club points for my stay. The room was clean and the staff was very accomodating. the location was easy to find right by the airport. The food was good in the penthouse resturant and not over priced. October 18, 2012
Rated 5.0 out of 5.0 by I was able to relax I had been on the road for 2 weeks and when I settled in I was able to relax and sleep well. October 15, 2012
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