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Rated 3.8 out of 5 by 167 reviewers.
Rated 4.0 out of 5.0 by 便捷舒适 房间舒适,服务热情,能帮助客人解决问题。对于晚上入住和凌晨Check out都有工作人员在岗,办理迅速,如果能够提供免费停车服务就更好了。 October 28, 2014
Rated 5.0 out of 5.0 by Friendly customer service. An overall greal experience. Friendly and courteous and helpful staff. October 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn Downtown Long Beach Not in the best area of town. Luckily there is a shuttle because you probably wouldn't want to walk around in the area. The lobby and reception area was nice, plenty of parking. The room seemed more along the lines of 2.5 stars than 3. The room had a not so fresh smell, I should've requested to change, but I stuck with it. I probably wouldn't stay there again, there are better choices in Long Beach. October 28, 2014
Rated 4.0 out of 5.0 by service was great service was great and the ambience was good. the general location of the hotel wasn't what I expected October 27, 2014
Rated 5.0 out of 5.0 by great service Great place to stay, very convenience, staff wonderful! October 21, 2014
Rated 4.0 out of 5.0 by Fabulous Customer Service Good value for the short stay - we stayed one night prior to a cruise and found the stay to be a good. The hotel is located in a somewhat rough area but we did walk to a bakery just a block away and had a nice breakfast. The hotel rooms could use an overall deep cleaning (carpets, etc.) but for one night it was fine. The customer service at this hotel is OUTSTANDING. Friendly, service oriented, efficient - was wonderful to meet such nice people. We will stay here again before our next cruise just because of the STAFF!!!! October 20, 2014
Rated 1.0 out of 5.0 by poor atmosphere and environment Your rooms lack proper ventilation and they feel nasty. After a shower, the entire room holds the humidity and the ac is not enough to vent the room accordingly. I killed about 7 moths/insects due to humidity. Furthermore, your satellite does not provide to your clients spanish networks, which I honestly find.......poor in taste and decision. To conclude, on sat. night around 9 pm, I was playing the flute (recorder) with my two kids. Your administration came knocking on my door to ask to cool it down because that behavior was not acceptable and that that was my first warning. First of all, it was barely 9. Two, the t.v. was louder than my stupid flutes. Three, I don't appreciate anyone from your staff to treat me like an idiot and give me any kind of warnings. I am an adult with a masters degree and 17 years in the field of education to be talked and warned like an elementary student. I will never go back to your hotel and I will make sure that all of my colleagues are aware of the poor atmosphere and treatment by your staff in your hotel. October 15, 2014
Rated 5.0 out of 5.0 by shuttle service shuttle service was FANTASTIC!! you don't have to worry about parking and paying for parking. no worry about one way streets. they drop you off right at the door of where you want to go and they will pick you up!!! October 15, 2014
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