Rated 3.8 out of 5 by 206
Rated 5.0 out of 5.0 Great Value for Long Beach
The hotel is a few blocks away from the center , but the shuttle service is virtually on demand and prompt with pick ups too. The hotel staff were some of the nicest people you could meet working in the hospitality industry. Beds comfortable,rooms clean, ideal for visiting Long Beach !
January 28, 2015
Rated 5.0 out of 5.0 by mike339 Just Like Home
I stay at the downtown Holiday Inn when I'm in Long Beach.. The hotel has a fresh look after a recent remodel, the staff is very friendly and even remembers me when I return. Even though other HI hotels are closer to my work, I really enjoy the staff and feel like I'm home at this Holiday Inn, downtown LB.
January 15, 2015
Rated 5.0 out of 5.0 by Mr Soundman barking dogs
nice hotel, great staff, nice restaurant, area is OK
the only negative was the neighbors had dogs outside that barked a lot
January 14, 2015
Rated 5.0 out of 5.0 by REKK Great hotel and staff
The staff and the accommodations were beyond my expectations and I would highly recommend this propery if you are staying in Long Beach, CA.
January 10, 2015
Rated 5.0 out of 5.0 by Mitch15 Great post Christmas getaway
The Holiday Inn, (downtown) Long Beach is awesome. The staff is friendly and knowledgeable. We decided to get an additional room on the second day and they made it happen quickly as well as let us check into it right away. The shuttle service was quick and extended to shopping on 2nd Street, The Pike, and the Cruise Ship Drop off area. Parking was reasonable at $10 per day and they let us keep the vehicle at their parkade while we were on the cruise. Nice lounge/bar area and I noticed that the one server kept the cafe open late for some guest who were checking in at 10pm. Very impressed.
January 8, 2015
Rated 3.0 out of 5.0 by Sleepyhollow Great location
The room was clean and enough space, I wish the walls made of good material to isolate the noise and be able to relax.
Very friendly staff at check in,
Second time staying here!
January 7, 2015
Rated 1.0 out of 5.0 by noname1111 really bad stay
the hotel is in a very shady area, far away from every tourist attraction. the rooms are small and uncomfortable and the dining experience is really bad. the toilet got clogged and overflowed. definitely not worth the money spent on this stay. we actually checked out after two nights and went to another hotel.
January 5, 2015
Rated 1.0 out of 5.0 by sunny00709 Terrible service by Hotel manager
The only reason I booked this hotel was to get the complimentary shuttle service to the cruise line. I mentioned this to the front desk the minute I checked in and also the next morning since I was travelling with 2 little kids and wanted to get to the cruise line promptly.
When it was time to take the shuttle, the manager said it was going to be a 1.5hr wait and did not offer any other alternative. He was rude in handing the situation and showed no concern for the little kids I had travelling with me. At the end I ended up taking a cab and paying for it.
The rest of the staff was courteous and attentive except for the manager which beats the purpose as it ruined the start of my vacation !
January 5, 2015