Rated 4.0 out of 5 by 405
Rated 4.0 out of 5.0 by Sir Sly Very Friendly Service
The staff was great during our stay. The shuttle service to the port was very fast.
May 27, 2016
Rated 5.0 out of 5.0 by BusinessSD14 Convenient hotel with reasonable parking fee
IHG only has a few hotels in the Long Beach area so I chose this based on proximity to downtown. It's really too far from the bay and downtown to walk and the surrounding area is not much to look at. There is a free shuttle which must be scheduled to use.
The lobby is new and modern but the rooms were on the old side. The shower was difficult to use. The air conditioner was very loud. Parking was only $10 per night, reasonable for the area, even though in California with rare public transportation, parking should be free.
I'd like to see Holiday Inn modernize as I prefer the Holiday Inn Express brand.
May 25, 2016
Rated 5.0 out of 5.0 by TVK2016 Great place to stay
The staff at this hotel made the stay incredible. They suggested great places to eat, were happy to provide transportation to nearby locations, and even allowed us to check in a little early when we arrived (tired from traveling). I wish this hotel had more of a bar area, but overall the hotel was fantastic!
May 18, 2016
Rated 3.0 out of 5.0 by miguel01 so so experience
The front desk personnel on the evening shift not very motivated.
Was greeted rather curtly on arrival until she went into her computer
and saw that I am Platinum. She warmed up slightly. Not enough to get a decent room. Was given the room in front of elevator and next to ice machine. Not my idea of a platinum upgrade.
Every time I would enter or exit there would not be anybody behind front desk reception. maybe the hour of the day between 1 and 3 pm had something to do with that.
Unremarkable room. was well kept by housekeeping.
Welcome amenity points did not post to my account.
Would think twice before returning.
May 7, 2016
Rated 3.0 out of 5.0 by Kwaldo OLd and tired looking
as a long time IHG member, I feel that most of the properties are starting to look tired. the hall ways, the elevators and just the general look is tired
April 28, 2016
Rated 4.0 out of 5.0 by mmmgo bed great,convenient to job site,and Von's store,great service
Like the holiday express for food and breakfast ,holiday inn for me to stay in your chain of hotels
April 27, 2016
Rated 4.0 out of 5.0 by Verified Reviewer 浴室老舊
April 21, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Excellent Stay!
This was one of the most enjoyable stays that I have had! I travel extensively, and compared to some of the name brand hotel, this met and even exceeded many of them! I will be back! I want to commend all of the staff but I really want to thank Tracy and Yaudel for being so thoughtful and kind! They were both very professional, knowledgeable and helpful! The food was excellent! The hotel was clean! The beds were comfortable! All of the staff deserve a "RAISE" for a job well done!
April 19, 2016