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Rated 3.8 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by great service Great place to stay, very convenience, staff wonderful! October 21, 2014
Rated 4.0 out of 5.0 by Fabulous Customer Service Good value for the short stay - we stayed one night prior to a cruise and found the stay to be a good. The hotel is located in a somewhat rough area but we did walk to a bakery just a block away and had a nice breakfast. The hotel rooms could use an overall deep cleaning (carpets, etc.) but for one night it was fine. The customer service at this hotel is OUTSTANDING. Friendly, service oriented, efficient - was wonderful to meet such nice people. We will stay here again before our next cruise just because of the STAFF!!!! October 20, 2014
Rated 1.0 out of 5.0 by poor atmosphere and environment Your rooms lack proper ventilation and they feel nasty. After a shower, the entire room holds the humidity and the ac is not enough to vent the room accordingly. I killed about 7 moths/insects due to humidity. Furthermore, your satellite does not provide to your clients spanish networks, which I honestly find.......poor in taste and decision. To conclude, on sat. night around 9 pm, I was playing the flute (recorder) with my two kids. Your administration came knocking on my door to ask to cool it down because that behavior was not acceptable and that that was my first warning. First of all, it was barely 9. Two, the t.v. was louder than my stupid flutes. Three, I don't appreciate anyone from your staff to treat me like an idiot and give me any kind of warnings. I am an adult with a masters degree and 17 years in the field of education to be talked and warned like an elementary student. I will never go back to your hotel and I will make sure that all of my colleagues are aware of the poor atmosphere and treatment by your staff in your hotel. October 15, 2014
Rated 5.0 out of 5.0 by shuttle service shuttle service was FANTASTIC!! you don't have to worry about parking and paying for parking. no worry about one way streets. they drop you off right at the door of where you want to go and they will pick you up!!! October 15, 2014
Rated 5.0 out of 5.0 by Excellent Value for Long Beach Marathon I've stayed at this for two straight years as my go to hotel for the Long Beach Marathon, and I've found it to be the best value for the buck both times. I can't say much for the out-of-room amenities as I don't generally use them, but this particular hotel is located very close to the Long Beach Convention Center and the actual start/end of the marathon and is conveniently located close to many great restaurant options and a Von's (grocery) store. Will definitely be returning here again if I ever run another Long Beach race! October 14, 2014
Rated 5.0 out of 5.0 by Everything you need for a comfrotable enjoyable stay Everything you could possibly want except complimentary breakfast. Comfortable, friendly, and really everything. October 13, 2014
Rated 5.0 out of 5.0 by A great experience Of all my travels throughout the US This hotel has to be rated in the top ten. From the usual amenities expected of Holiday Inn, being picking up at the Airport and dropped at the Cruise Terminal were additional benefits October 12, 2014
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